---
title: "Get a Vault statement of your event money for your accountant | Guides Ticket Fairy"
description: "Download an official PDF statement of one Vault currency, or a file of every payment in and out of your event money, for any dates up to a year, see who asked for each one, and download a letter that proves you paid an artist or supplier."
canonical: "https://www.ticketfairy.com/fr/guides/get-a-vault-statement"
---

# Get a Vault statement of your event money for your accountant | Guides Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/fr/guides)
3. Get a Vault statement of your event money for your accountant

Vault et Capital

# Get a Vault statement of your event money for your accountant

Promoters closing a season and venue finance teams doing month end give their accountant a statement of the money the events brought in and paid out. Vault prepares the statement or the spreadsheet for you and keeps a record of who asked for it and who downloaded it.

Download an official PDF statement of one Vault currency, or a file of every payment in and out of your event money, for any dates up to a year, see who asked for each one, and download a letter that proves you paid an artist or supplier.

Pour:  Handing your accountant a record of your event money

Durée:  4 minutes

- [Open Statements](#step-1)
- [Choose what you need](#step-2)
- [Choose the dates](#step-3)
- [Choose the currency](#step-4)
- [Choose the file type](#step-5)
- [Select Get statement](#step-6)
- [Download it when it is ready](#step-7)

## Avant de commencer

- You're an owner or an admin on the brand. Those are the two roles that reach Vault.
- Your brand has an active Vault account.
- You have your second factor to hand. Vault may ask you to confirm it's you before it prepares a statement or lets you download it.

1. ## Open Statements

   Open **Vault**, then select **Statements**. **Get a statement** is at the top and **Your statements** lists what your team asked for.
           ![Ticket Fairy Vault Statements page with the Get a statement form and four earlier requests that are preparing, ready, could not be made and expired](https://www.ticketfairy.com/embeds/posters/marketing-vault-statements--statements.png)    Vault, Statements.
2. ## Choose what you need

   In **What you need**, choose the kind of file.

   - **Account statement (one currency)**: An official PDF for one currency, with opening and closing balances, which most accountants ask for.
   - **All activity (spreadsheet)**: Every payment in and out, for one currency or all of them, to open in a spreadsheet.
3. ## Choose the dates

   In **Dates**, choose **Last month**, **This month** or **Last 3 months**, or choose **Custom** and pick the first and last day.

   **Remarque:** A statement covers up to one year and can't end in the future.
4. ## Choose the currency

   Choose the currency in **Currency**. For all activity you can choose **All currencies**.
           ![Ticket Fairy Vault Get a statement with All activity chosen, every currency and a spreadsheet file](https://www.ticketfairy.com/embeds/posters/marketing-vault-statements--activity-export.png)    Get a statement, with All activity chosen.
5. ## Choose the file type

   For all activity, choose **Spreadsheet (CSV)** or **PDF** in **File type**. An account statement is always a PDF.
6. ## Select Get statement

   Select **Get statement**. "We're preparing your statement. It will appear below when it's ready." confirms it, and it joins the list as **Preparing…**.
7. ## Download it when it is ready

   When the status says **Ready**, select **Download** on its row. The file saves to your computer.

   **Remarque:** Preparing usually takes a few minutes. A ready file can be downloaded for 30 days, and the row says until when.

## Essayez ces étapes sur votre propre événement

Créez un compte gratuit, montez votre événement et suivez les étapes ci-dessus dans votre propre tableau de bord. Cela prend quelques minutes et vous n'avez pas besoin de réserver un appel commercial.

    Votre adresse e-mail    [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Ou faites-le faire pour vous

Fai, the assistant inside your dashboard, can ask Vault for a statement or an activity export after you agree, and tell you when it is ready. You download the file yourself on the Statements page. MCP and the command line have no statement commands.

### Dans votre tableau de bord, avec Fai

Get me a PDF statement of our GBP Vault balance for last month for \<BRAND NAME\>

## Laissez Fai le faire pour vous

Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus.

   [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Download proof that you paid someone

1. ### Open the payment

   Open **Vault**, select **Transfers**, then select the recipient's name on the payment's row to open **Transfer details**.
           ![Ticket Fairy Vault Transfer details for a paid venue deposit with the Download payment confirmation button](https://www.ticketfairy.com/embeds/posters/marketing-vault-payments--transfer-details.png)    Transfers, Transfer details.
2. ### Select Download payment confirmation

   Select **Download payment confirmation**. A PDF letter confirming the payment saves to your computer, ready to send to the artist, agent or supplier.

   **Remarque:** The button shows on a payment that was sent. Vault records who downloaded each letter and when, in the brand's activity log.

You download a payment confirmation yourself in Transfer details. Fai can find the payment and tell you whether it was sent.

### Dans votre tableau de bord, avec Fai

Did our Vault payment to \<RECIPIENT\> for \<AMOUNT\> go through, and when was it sent?

## Questions que vous pourriez avoir

Why does my statement say Couldn't be made?:  Vault couldn't prepare it. Ask for it again, and contact Ticket Fairy support if it keeps happening.

My statement says Expired. Can I still get it?:  Yes. A file stays available for 30 days after it is ready, so ask for the same dates again with **Get statement**.

Why does the list ask me to confirm it's me?:  "To check on statements that are still being prepared, confirm it's you." means Vault needs your second factor to check progress. Select **Check progress** and confirm.

Why can't I choose a spreadsheet for an account statement?:  The official account statement is made only as a PDF. Choose **All activity (spreadsheet)** for a file to open in a spreadsheet.

Can I get a statement for one event?:  A statement covers your Vault balance for a period, not one event. For one event's money, open it under **Events**, as See what your event earned and when you get paid shows.

Who can see that I downloaded a statement?:  Each request shows who asked for it, and Vault records every download with who made it and when, in the brand's activity log. If Vault can't record the download, it stops the download and asks you to try again.

Is there a limit on how many statements I can ask for?:  Yes, 20 an hour for a brand. "You've asked for a lot of statements in the last hour. Try again later." appears when you reach it.

## Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

   [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Guides associés

- [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/event-banking)
- [Voir combien de vos recettes de billetterie vous pouvez dépenser depuis Vault](https://www.ticketfairy.com/fr/guides/read-your-vault-balances)
- [Voir ce que votre événement a rapporté et quand vous serez payé](https://www.ticketfairy.com/fr/guides/see-what-your-event-earned)
- [Track what your event team spends on Vault cards](https://www.ticketfairy.com/fr/guides/track-vault-spending)
- [Ouvrir un compte Vault pour recevoir l’argent de vos billets](https://www.ticketfairy.com/fr/guides/open-a-vault-account)
- [Recevez les paiements de vos événements dans les devises locales avec Vault](https://www.ticketfairy.com/fr/guides/receive-money-in-global-accounts)
- [Payez vos fournisseurs événementiels depuis Vault](https://www.ticketfairy.com/fr/guides/pay-suppliers-from-your-vault)
- [Payer toutes les personnes à qui vous devez de l’argent pour un événement](https://www.ticketfairy.com/fr/guides/pay-everyone-you-owe-for-an-event)
- [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/fr/guides/pay-several-people-at-once)
- [Invoice sponsors and partners for your event from Vault](https://www.ticketfairy.com/fr/guides/manage-vault-invoices)
- [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/fr/guides/set-up-recurring-payments-from-vault)
- [Make a second person send every payment from your event money](https://www.ticketfairy.com/fr/guides/turn-on-payment-approvals)
- [Collect table deposits, venue hire and sponsorship for your events with Vault payment links](https://www.ticketfairy.com/fr/guides/get-paid-with-vault-payment-links)
- [Let your event team spend with Vault cards](https://www.ticketfairy.com/fr/guides/issue-vault-cards)
- [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/fr/guides/trust-a-payout-recipient)
- [Freeze, cancel or change the limits on an event team's Vault card](https://www.ticketfairy.com/fr/guides/freeze-cancel-or-change-a-vault-card)
- [Issue Vault cards to your whole event crew at once](https://www.ticketfairy.com/fr/guides/issue-vault-cards-to-your-event-crew)
- [Add receipts, notes and events to your team's Vault card payments](https://www.ticketfairy.com/fr/guides/add-receipts-to-vault-card-payments)
- [Report a problem with an event supplier's Vault card payment and follow the dispute](https://www.ticketfairy.com/fr/guides/report-a-problem-with-a-vault-card-payment)
- [Convert currencies and follow every movement of your event money in Vault](https://www.ticketfairy.com/fr/guides/convert-currencies-and-read-your-vault-activity)
- [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/fr/guides/let-fai-prepare-your-finance-work)
- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

## Vendez des billets avec Ticket Fairy

Tout ce qui figure dans ces guides est dans votre tableau de bord dès le jour de votre inscription.

- Montez votre événement en quelques minutes
- Les événements gratuits sont gratuits
- Fai, votre copilote, est intégrée

 [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Voyez-le lors d'un appel

Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement.

 [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/event-banking)

### Des conseils pour vendre plus de billets

Des conseils pratiques d'organisateurs qui affichent complet, et chaque nouveau guide dès sa publication.

Nous respectons votre vie privée. Désabonnement à tout moment.