---
title: "Hold dates for shows at your venue | Guides Ticket Fairy"
description: "Hold a date on your rooms and stages for an artist, promoter or client, see every hold in queue order on one calendar, challenge the first hold when you need the date, and confirm the date once the event is agreed."
canonical: "https://www.ticketfairy.com/fr/guides/hold-dates-for-shows-at-your-venue"
---

# Hold dates for shows at your venue | Guides Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/fr/guides)
3. Hold dates for shows at your venue

Piloter la production

# Hold dates for shows at your venue

Venue bookers and promoters with their own rooms juggle first, second and third holds on the same Saturday for months before a show is agreed. Event Operations keeps every hold on one calendar in queue order, so your team always knows who has the date and who is waiting.

Hold a date on your rooms and stages for an artist, promoter or client, see every hold in queue order on one calendar, challenge the first hold when you need the date, and confirm the date once the event is agreed.

Pour:  Keeping first, second and third holds on your rooms in order

Durée:  9 minutes

- [Open Event Operations](#step-1)
- [Add the rooms and stages you book](#step-2)
- [Select + on the day you want](#step-3)
- [Enter who the date is held for](#step-4)
- [Add the details you have](#step-5)
- [Your place in the queue](#step-6)
- [Open a hold that is behind another](#step-7)
- [Challenge the first hold](#step-8)
- [Give the date to the challenger if the deadline passes](#step-9)
- [Confirm the date when the show is agreed](#step-10)
- [Check the calendar](#step-11)

## Avant de commencer

- You need an owner, admin or producer role on the brand to place and change holds. Every other role on the brand can look at the calendar and the holds.
- Event Operations comes with Event Management. If **Event Operations** is not in your brand menu, ask your Ticket Fairy contact to switch it on.

1. ## Open Event Operations

   In the sidebar, select your brand, then select **Event Operations**. The page opens on **Calendar**, with your events, every hold and each open offer on the day it covers.

   **Remarque:** Each hold shows its place in the queue, such as 1st hold, and a booked date shows **Confirmed**. Select **Week**, or choose one space in the list beside the month, when a busy day does not fit.
          ![Ticket Fairy Event Operations calendar for November, with a confirmed show on the 7th and a 1st, 2nd and 3rd hold on Saturday the 14th](https://www.ticketfairy.com/embeds/posters/marketing-venue-operations--calendar.png)    Event Operations, Calendar.
2. ## Add the rooms and stages you book

   Select **Spaces**, then select **Add a space**, enter the **Name** and **Capacity**, and select **Save**.

   **Remarque:** A hold is always on one space, so add every room, stage or area you hold dates on, such as Main Room or Terrace. A new brand's calendar says **Add your first space** until you do.
          ![Ticket Fairy Event Operations Spaces list with a Main Room for 1,200 people and a Terrace for 400](https://www.ticketfairy.com/embeds/posters/marketing-venue-operations--spaces.png)    Event Operations, Spaces.
3. ## Select + on the day you want

   On **Calendar**, select + in the corner of the day. **Hold a date** opens with that day already chosen.

   **Remarque:** With more than one space and **All spaces** showing, the dialog also asks for the **Space**. **Hold a date** at the top of the page opens the same dialog with no day chosen.
4. ## Enter who the date is held for

   Enter the artist, promoter or client in **Held for**, then select **Hold this date**. A message tells you your place, such as "Date held. This is the 2nd hold on these dates."

   **Remarque:** If someone already holds any of those days on that space, your hold queues behind theirs. Nobody else is told about your hold.
          ![Ticket Fairy Hold a date dialog holding Saturday 14 November in the Main Room, asking who the date is held for](https://www.ticketfairy.com/embeds/posters/marketing-venue-operations--hold-a-date.png)    Hold a date.
5. ## Add the details you have

   Optional: Select **More details** to hold several days, set a start and end time, add a contact, choose when the hold lapses or link one of your events.

   **Remarque:** At the end of the day in **Hold lapses on**, the hold lapses by itself and the holds behind it move up. Leave it empty to keep the hold until you release or confirm it.

## Your place in the queue

Only the 1st hold on a date can confirm it. When a hold ahead of yours is released or lapses, yours moves up a place, and the history of the hold says when and why.

6. ## Open a hold that is behind another

   Select the hold on the calendar, or find it under **Holds**. Its panel shows the space and dates, when it lapses, the contact and every change so far.

   **Remarque:** The buttons follow the hold's place: a 2nd or later hold offers **Challenge the first hold**, and a 1st hold offers **Confirm**.
          ![Ticket Fairy hold panel for Wet Leg, the 2nd hold on 14 November in the Main Room, with Challenge the first hold, Edit, Make an offer and Release, and its history](https://www.ticketfairy.com/embeds/posters/marketing-venue-operations--hold.png)    A 2nd hold, opened from the calendar.
7. ## Challenge the first hold

   Select **Challenge the first hold**, choose the time under **They have**, then select **Send the challenge**.

   - **24 hours**: For a date that is close, or an offer you need to send today.
   - **48 hours**: The time the dialog starts on.
   - **72 hours**: Three days, for a first hold that has to check with an artist on tour.
   - **168 hours**: A week, for a date that is months away.
   **Remarque:** The first hold shows **Challenged** with its deadline, and it confirms or releases before then. Nobody is emailed, so tell the first hold's contact yourself.
          ![Ticket Fairy Challenge the first hold dialog, giving the first hold on 14 November 48 hours to confirm or let the date go](https://www.ticketfairy.com/embeds/posters/marketing-venue-operations--challenge.png)    Challenge the first hold.
8. ## Give the date to the challenger if the deadline passes

   When the first hold does not answer in time, **Needs attention** at the top of Event Operations lists the missed challenge. Select the button that gives the date to the challenger, named after them, such as Give the date to Kneecap, then confirm.

   **Remarque:** The lapsed first hold is released and the challenger becomes the 1st hold. The released side is not told automatically, so let them know.
          ![Ticket Fairy Needs attention list with a missed challenge on the Terrace and the button to give the date to the challenger, a hold about to lapse, an offer with no answer and a show with no settlement](https://www.ticketfairy.com/embeds/posters/marketing-venue-operations--attention.png)    Needs attention, at the top of Event Operations.
9. ## Confirm the date when the show is agreed

   Open the 1st hold, select **Confirm**, choose what happens to the other holds on those dates, then select **Confirm**.

   - **Keep them as backups**: They stay in the queue in case this booking falls through.
   - **Release them**: Their dates are freed now. They are not told automatically, so let them know.
   **Remarque:** Under **Link to an event**, choose the show's event if it has one, so Fai can draft its settlement when it ends.
          ![Ticket Fairy Confirm dialog for Loyle Carner in the Main Room, choosing whether to keep the other holds as backups or release them, and linking an event](https://www.ticketfairy.com/embeds/posters/marketing-venue-operations--confirm-hold.png)    Confirm a 1st hold.
10. ## Check the calendar

    Go back to **Calendar**. The day shows **Confirmed** beside the name, and any holds you kept stay under it in their new order.

## Essayez ces étapes sur votre propre événement

Créez un compte gratuit, montez votre événement et suivez les étapes ci-dessus dans votre propre tableau de bord. Cela prend quelques minutes et vous n'avez pas besoin de réserver un appel commercial.

    Votre adresse e-mail    [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Ou faites-le faire pour vous

Fai reads your calendar and holds, places a hold, challenges or confirms the first hold and releases a hold when you ask. She shows you each change and waits for your yes before she makes it.

### Dans votre tableau de bord, avec Fai

Hold Saturday 14 November in the Main Room for \<ARTIST NAME\> and tell me which hold we are

### Depuis votre propre assistant, via MCP

Connectez votre assistant à [notre serveur MCP](https://www.ticketfairy.com/mcp-server) et demandez-lui :

La configuration MCP copiée contient `--read-only`. Retirez `--read-only` uniquement lorsque vous voulez que votre assistant effectue des changements. Les changements courants s’exécutent à votre demande ; les actions destructives sollicitent votre accord dans un client compatible. Si votre client ne peut pas vous le demander, effectuez le changement dans le tableau de bord.

Pick the brand, list the holds on Saturday 14 November in the Main Room, then place a hold for \<ARTIST NAME\> and ask me before you place it

## Depuis votre terminal

Installez la CLI depuis [notre page CLI](https://www.ticketfairy.com/cli), connectez-vous avec `ticketfairy auth login`, puis choisissez la marque sur laquelle vous travaillez avec `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` et `ticketfairy event list` affichent les identifiants utilisés par les autres commandes.

Use the CLI to read the calendar and your holds, place a hold, confirm the first hold and release a hold. Challenging a hold and giving a missed challenge to the challenger are done in the dashboard or through Fai. You need an owner, admin or producer login on the brand to change holds.

### List the events, holds and offers in a date range, with each space id.

ticketfairy event-os venue calendar --brand \<BRAND\_ID\> --from 2026-11-01 --to 2026-11-30

### Place a hold on a space. The answer says which place in the queue it took.

ticketfairy event-os venue holds place --brand \<BRAND\_ID\> --space \<SPACE\_ID\> --starts-on 2026-11-14 --hold-for "\<ARTIST NAME\>"

### List the holds that are still held.

ticketfairy event-os venue holds list --brand \<BRAND\_ID\> --status hold

### Confirm the first hold and keep the holds behind it as backups. This changes the booking and asks you first unless you add --force.

ticketfairy event-os venue holds confirm \<HOLD\_ID\> --brand \<BRAND\_ID\> --lower-holds keep

### Release a hold, so the holds behind it move up. This asks you first unless you add --force.

ticketfairy event-os venue holds release \<HOLD\_ID\> --brand \<BRAND\_ID\> --reason "\<REASON\>"

## Laissez Fai le faire pour vous

Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus.

   [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Release a hold you no longer need

1. ### Release the hold

   Open the hold, select **Release**, add a reason if you want one, then select **Release**.

   **Avertissement:** A released hold cannot be brought back. You can hold the date again, but the new hold joins the back of the queue.

Fai releases a hold when you ask, after she shows you which hold it is and you say yes.

### Dans votre tableau de bord, avec Fai

Release the hold for \<NAME\> on \<DATE\> in the \<SPACE NAME\>, the tour has moved

### Depuis votre propre assistant, via MCP

La configuration MCP copiée contient `--read-only`. Retirez `--read-only` uniquement lorsque vous voulez que votre assistant effectue des changements. Les changements courants s’exécutent à votre demande ; les actions destructives sollicitent votre accord dans un client compatible. Si votre client ne peut pas vous le demander, effectuez le changement dans le tableau de bord.

Pick the brand, find the hold for \<NAME\> on \<DATE\>, show it to me and ask before you release it

### Depuis votre terminal

The CLI releases a hold by its id. Find the id with holds list.

#### Release a hold. This asks you first unless you add --force.

ticketfairy event-os venue holds release \<HOLD\_ID\> --brand \<BRAND\_ID\> --reason "\<REASON\>"

## Change a hold's details

1. ### Edit the hold

   Open the hold, select **Edit**, change who it is for, the times, the contact, the lapse date, the event or the notes, then select **Save**.

   **Remarque:** The dates and the space stay as they are. To move a hold, release it and place a new one.

Fai changes who a hold is for, its times, contact, lapse date, event or notes after you confirm.

### Dans votre tableau de bord, avec Fai

Change the hold for \<NAME\> on \<DATE\> to lapse on \<NEW DATE\>

## Questions que vous pourriez avoir

Why can I not confirm my hold?:  Only the 1st hold on a date can confirm it. If someone is ahead of you, challenge the first hold or ask them to release it. A confirmed date can only be released.

What happens when a hold lapses?:  At the end of the day in **Hold lapses on**, the hold shows **Lapsed** and the holds behind it move up. **Needs attention** lists a hold about to lapse beforehand, so you can change the date or confirm in time.

What if the first hold confirms after I challenge them?:  The date is theirs and your hold stays in the queue behind them. If they release instead, the holds behind move up and yours becomes the 1st hold.

Does Fai give the date away on her own?:  No. Fai checks every hour and lists what needs a decision. Where a hold is linked to an event, she also suggests giving the date to the challenger in that event's suggestions, and nothing changes until someone approves it.

What happens if two of us change the same hold at once?:  The second change does not overwrite the first. The dashboard loads your teammate's version and asks you to check it and try again.

Can I remove a space?:  Yes, once it has no current holds. Release or confirm its holds first, and the past holds and offers on it keep their details.

## Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

   [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Guides associés

- [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/features)
- [Make an offer to an artist's agent for your show](https://www.ticketfairy.com/fr/guides/make-an-offer-to-an-artists-agent)
- [Settle a show with an artist after your event](https://www.ticketfairy.com/fr/guides/settle-a-show-with-an-artist)
- [Suivez chaque réservation d’artiste pour votre événement](https://www.ticketfairy.com/fr/guides/book-and-brief-your-artists)
- [Run your event from its Today page](https://www.ticketfairy.com/fr/guides/run-your-event-from-its-today-page)
- [Find any performer, stage or day on your event](https://www.ticketfairy.com/fr/guides/find-any-performer-stage-or-day-on-your-event)
- [Créez le déroulé de votre journée d’événement](https://www.ticketfairy.com/fr/guides/plan-your-event-production)
- [Faites avancer les tâches de votre événement](https://www.ticketfairy.com/fr/guides/keep-your-event-tasks-on-track)
- [Balance your event team's workload](https://www.ticketfairy.com/fr/guides/balance-your-event-teams-workload)
- [Read your event's email in one inbox](https://www.ticketfairy.com/fr/guides/read-your-event-email-in-one-inbox)
- [Take notes on your event calls with Fai](https://www.ticketfairy.com/fr/guides/take-notes-on-your-event-calls-with-fai)
- [Choose what Fai does on your event](https://www.ticketfairy.com/fr/guides/choose-what-fai-does-on-your-event)
- [Keep rider lists and notes for your event's artists](https://www.ticketfairy.com/fr/guides/keep-rider-lists-and-notes-for-your-artists)
- [Advance your performers before the show](https://www.ticketfairy.com/fr/guides/advance-your-performers-before-the-show)
- [Suivez l’hébergement des artistes et de l’équipe de votre événement](https://www.ticketfairy.com/fr/guides/book-travel-and-accommodation-for-your-artists)
- [Share your event's rooming lists with hotels and pickups with drivers](https://www.ticketfairy.com/fr/guides/share-rooming-lists-with-hotels-and-pickups-with-drivers)
- [Plan your run of show and who calls it](https://www.ticketfairy.com/fr/guides/plan-your-run-of-show-and-who-calls-it)
- [Share day sheets with your event's on-site teams](https://www.ticketfairy.com/fr/guides/share-day-sheets-with-your-on-site-teams)
- [Call your show live on show day](https://www.ticketfairy.com/fr/guides/call-your-show-live-on-show-day)
- [Book dressing rooms and plan build and break days for your event](https://www.ticketfairy.com/fr/guides/book-dressing-rooms-and-plan-build-and-break-days)
- [Send your event contracts and get them signed online](https://www.ticketfairy.com/fr/guides/send-contracts-and-get-them-signed-online)
- [Raise purchase orders and track what your event owes](https://www.ticketfairy.com/fr/guides/raise-purchase-orders-and-track-what-your-event-owes)
- [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/fr/guides/take-trader-applications-for-your-event)
- [Get your traders ready for show day](https://www.ticketfairy.com/fr/guides/get-your-traders-ready-for-show-day)
- [Draw your event site map and share it](https://www.ticketfairy.com/fr/guides/draw-your-event-site-map-and-share-it)
- [Build your event rota and check staff in](https://www.ticketfairy.com/fr/guides/build-your-event-rota-and-check-staff-in)
- [Issue accreditation passes for your event](https://www.ticketfairy.com/fr/guides/issue-accreditation-passes-for-your-event)
- [Recruit volunteers for your event](https://www.ticketfairy.com/fr/guides/recruit-volunteers-for-your-event)
- [Give your event volunteers their own page and track their hours](https://www.ticketfairy.com/fr/guides/give-volunteers-their-own-page-and-track-hours)
- [Report and handle incidents at your event](https://www.ticketfairy.com/fr/guides/report-and-handle-incidents-at-your-event)
- [Hand out radios and kit to your event crew](https://www.ticketfairy.com/fr/guides/hand-out-radios-and-kit-to-your-event-crew)
- [Handle lost property at your event](https://www.ticketfairy.com/fr/guides/handle-lost-property-at-your-event)
- [Keep a risk register for your event](https://www.ticketfairy.com/fr/guides/keep-a-risk-register-for-your-event)
- [Message the crew, volunteers and traders working on your event](https://www.ticketfairy.com/fr/guides/message-the-people-working-on-your-event)
- [Send your event lists to your team on a schedule](https://www.ticketfairy.com/fr/guides/send-your-event-lists-to-your-team-on-a-schedule)
- [Publish your event line-up and set times](https://www.ticketfairy.com/fr/guides/publish-your-line-up-and-set-times)
- [Ajouter chaque personne qui envoie le formulaire de votre événement à vos bénévoles, commerçants ou à votre équipe technique](https://www.ticketfairy.com/fr/guides/add-form-applicants-to-your-event-teams)
- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

## Vendez des billets avec Ticket Fairy

Tout ce qui figure dans ces guides est dans votre tableau de bord dès le jour de votre inscription.

- Montez votre événement en quelques minutes
- Les événements gratuits sont gratuits
- Fai, votre copilote, est intégrée

 [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Voyez-le lors d'un appel

Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement.

 [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/features)

### Des conseils pour vendre plus de billets

Des conseils pratiques d'organisateurs qui affichent complet, et chaque nouveau guide dès sa publication.

Nous respectons votre vie privée. Désabonnement à tout moment.