# Invite your team to your events and choose what each person can do | Guides Ticket Fairy

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3. Invite your team to your events and choose what each person can do

Votre marque et votre équipe

# Invite your team to your events and choose what each person can do

Promoters, venue teams and agencies share an event between several people. An accountant needs the sales figures, a door manager needs the scanning app, and a partner promoter needs their own link and no more than that. You choose what each person can reach, across every event under the brand or for one night, and you can see who has accepted the invitation.

Give each person on your team the access their job needs, across the brand or for one event, and see who has accepted.

Pour:  Giving each person on your team the access their job needs on your events

Durée:  6 minutes

- [Open Team and select Add Team Member](#step-1)
- [Enter the addresses and choose the permission level](#step-2)
- [The permission levels](#step-3)
- [Give someone access to one event only](#step-4)
- [Check who has accepted](#step-5)

## Avant de commencer

- You're an owner or admin of the brand. Only an owner can make someone else an owner or an administrator.
- You have the email address each person signs in to Ticket Fairy with, or will use to create their account.

1. ## Open Team and select Add Team Member

   Open your brand, select **Team**, then **Add Team Member**. The page lists everyone with access to the brand and their role, with any invitation still waiting to be accepted underneath.
          ![Ticket Fairy Team page for a brand, with each member's role and a pending invitation](https://www.ticketfairy.com/embeds/posters/marketing-brand-team--team-members.png)    Brand, Team.
2. ## Enter the addresses and choose the permission level

   Enter each address under **Email Addresses (press space or enter after each one)**, choose the **Permission level** they all get, and select **Send Invitation**. Everyone in one invitation gets the same role, so you need a separate invitation for each role.

   **Remarque:** An address that already has a Ticket Fairy account joins your brand under that account. A new person creates theirs when they accept.
           ![Ticket Fairy Add Team Member dialog with the email addresses field and a card for each permission level](https://www.ticketfairy.com/embeds/posters/marketing-brand-team--add-team-member.png)    Brand, Team, Add Team Member.

## The permission levels

**Owner** and **Administrator** have full access, and only an owner can grant either. **Stats** reads every report including revenue and **Limited Stats** the same without revenue. **Promoter** gets their own link and sees their own sales. **Curator** handles guest tickets and invitations. **Customer Support** works orders, and **Limited Support** orders and check-in. **Door Staff** uses the Entry Fairy scanning app and nothing else. **Producer** runs the production work on a brand with Event Management, without managing the team.

3. ## Give someone access to one event only

   For a visiting promoter or door staff who work one night, open that event, select **Event Team** and **Invite Team Member**, and choose their role there instead. Brand access carries to every event under the brand; event access ends with that event.

   **Remarque:** A member who needs the whole programme belongs on the brand team once, not on each event.
          ![Ticket Fairy Invite Team Member dialog on an event, with the promoter role chosen](https://www.ticketfairy.com/embeds/posters/marketing-promoter-links--invite-event-promoter.png)    Event, Event Team, Invite Team Member.
4. ## Check who has accepted

   Ask each person to open the email and accept the invitation, signing in or creating their account on the way. Until they do, they appear under **Invitations** on the Team page, and the invitation stays open until it is accepted or you cancel it.

## Essayez ces étapes sur votre propre événement

Créez un compte gratuit, montez votre événement et suivez les étapes ci-dessus dans votre propre tableau de bord. Cela prend quelques minutes et vous n'avez pas besoin de réserver un appel commercial.

    Votre adresse e-mail    [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Ou faites-le faire pour vous

Fai, the assistant inside your dashboard, can invite people to the brand or to one event with any role except owner, send an invitation again, change a role and remove someone, after showing you the change and asking you to approve it. Making someone an owner is done in the dashboard.

### Dans votre tableau de bord, avec Fai

Invite \<EMAIL ADDRESSES\> to \<BRAND OR EVENT NAME\> as \<ROLE\>, then show me the team and who has not accepted yet

## Depuis votre terminal

Installez la CLI depuis [notre page CLI](https://www.ticketfairy.com/cli), connectez-vous avec `ticketfairy auth login`, puis choisissez la marque sur laquelle vous travaillez avec `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` et `ticketfairy event list` affichent les identifiants utilisés par les autres commandes.

Use the CLI to invite someone to the brand or to one event, list the team, change a role and revoke access. Cancelling a pending invitation and the promoter join link are in the dashboard.

### Invite someone to the whole brand.

ticketfairy team invite \<EMAIL\> --role \<ROLE\>

### Invite a promoter to one event only.

ticketfairy team invite \<EMAIL\> --role promoter --event-id \<EVENT\_ID\>

### List the team and the id of each membership.

ticketfairy team list

### Change someone's role.

ticketfairy team update \<ID\> --role \<ROLE\>

### Take someone's access away.

ticketfairy team revoke \<ID\> --force

## Laissez Fai le faire pour vous

Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus.

   [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Send an invitation again

Under **Invitations**, select **Resend** beside the person. The same invitation goes to the same address, so a link already in their inbox keeps working.

**Remarque:** Check the address for a typo first: sending again cannot reach an address you never had. A brand-new invitation to the same address replaces the earlier link.

Fai can send the brand's invitation email again. It reaches every address on the invitation list, people who already accepted included, so use Resend beside one person to reach that person. MCP and the CLI do not resend an invitation.

### Dans votre tableau de bord, avec Fai

Show me who I invited to \<BRAND NAME\> and who has accepted, then send the invitation email again to the whole list

## Cancel an invitation

Under **Invitations**, select **Cancel** beside the person, then **Cancel Invitation** in the confirmation. Their link stops working at once.

Cancelling a pending invitation is done in the dashboard. Fai, MCP and the CLI can list the invitations but not cancel one.

### Dans votre tableau de bord, avec Fai

Show me the pending invitations on \<BRAND NAME\> with the address and role of each

## Change someone's role

On the Team page, select **Edit** beside the person, choose the new role and select **Save**. The change applies the next time they open the dashboard.

**Remarque:** An administrator can change any role except owner and administrator; an owner can change every role.

Fai can change a member's role to anything except owner, after showing you the change. The CLI updates a role by the membership id from the team list.

### Dans votre tableau de bord, avec Fai

On \<BRAND NAME\>, change \<NAME OR EMAIL\> from \<CURRENT ROLE\> to \<NEW ROLE\> and ask me to approve it first

### Depuis votre terminal

The CLI changes a role by the membership id shown in the team list.

#### Change a role.

ticketfairy team update \<ID\> --role \<ROLE\>

## Remove someone from the team

On the Team page, select **Remove** beside the person and confirm. They lose access to the brand and every event under it at once.

**Remarque:** On a plan with paid seats, removing a brand team member frees their seat. Event-only access never takes a seat.

Fai can remove a member after showing you who they are and what they lose. The CLI revokes access by the membership id.

### Dans votre tableau de bord, avec Fai

Remove \<NAME OR EMAIL\> from \<BRAND NAME\> and ask me to confirm before you do

### Depuis votre terminal

The CLI revokes a membership or a pending invitation by its id.

#### Revoke access.

ticketfairy team revoke \<ID\> --force

## Let promoters join with one link

Select **Invite Promoters**, copy the link and send it to the group. Everyone who opens it joins the brand as a promoter with their own link.

**Remarque:** **Regenerate** replaces the link and the old one stops working; **Deactivate** closes it without a replacement.

The promoter join link is managed in the dashboard. Fai invites promoters by address instead.

### Dans votre tableau de bord, avec Fai

Invite \<EMAIL ADDRESSES\> to \<BRAND NAME\> as promoters and show me the team afterwards

## Questions que vous pourriez avoir

Who can invite people and change roles?:  An owner or an administrator of the brand. Only an owner can make someone an owner or an administrator, and an administrator cannot change an owner's or another administrator's role.

Can a brand have more than one owner?:  Yes. Invite a second owner the same way, or change an administrator's role to owner. Every owner has the same access, including inviting and removing other owners.

One of my team says they never received the invitation. What do I check?:  Open **Invitations** and read the address it went to. A typo is the usual cause, and sending again does not fix one. If the address is right, ask them to check their spam folder, then select **Resend**.

Does a team member need a Ticket Fairy account before I invite them?:  No. Accepting the invitation creates the account under the address you sent it to, or signs them in to the one they already have.

What is the difference between the brand team and an event team?:  The brand team reaches every event under the brand, now and later, and is where your permanent people belong. An event team covers one event and ends with it, which suits a visiting promoter or door staff for one night.

Does adding people cost anything?:  On a plan with paid seats, each brand team member takes a seat and removing them frees it. Event-only access does not take a seat.

## Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

   [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Guides associés

- [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/features)
- [Inviter des promoteurs dans votre collectif pour qu’ils puissent vendre des billets pour vos événements](https://www.ticketfairy.com/fr/guides/invite-people-to-your-collective)
- [Run ticketing for a nightclub](https://www.ticketfairy.com/fr/guides/run-a-nightclub)
- [Gérer la billetterie d’une soirée en club](https://www.ticketfairy.com/fr/guides/run-a-club-night)
- [Set up a brand kit for your events](https://www.ticketfairy.com/fr/guides/set-up-your-brand-kit)
- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

## Vendez des billets avec Ticket Fairy

Tout ce qui figure dans ces guides est dans votre tableau de bord dès le jour de votre inscription.

- Montez votre événement en quelques minutes
- Les événements gratuits sont gratuits
- Fai, votre copilote, est intégrée

 [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Voyez-le lors d'un appel

Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement.

 [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/features)

### Des conseils pour vendre plus de billets

Des conseils pratiques d'organisateurs qui affichent complet, et chaque nouveau guide dès sa publication.

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