# Let your event team spend with Vault cards | Guides Ticket Fairy 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/fr/guides) 3. Let your event team spend with Vault cards Vault et Capital # Let your event team spend with Vault cards Production managers, tour managers and venue teams spend on the brand's behalf in the weeks before an event. A Vault card in their name spends from the same balance your events pay into, within the limits you set, so nobody waits to be paid back. Issue a virtual or physical Vault card in a team member's name, with the spending limits you choose, so the people running your events pay suppliers straight from the ticket money in Vault. Pour: Giving the people who spend for your events a card of their own Durée: 8 minutes - [Open Cards](#step-1) - [Select Create Card](#step-2) - [Add the cardholder if they are new](#step-3) - [Enter their contact details](#step-4) - [Enter their name and date of birth](#step-5) - [Enter their home address](#step-6) - [Save the cardholder](#step-7) - [Choose the cardholder](#step-8) - [Name the card](#step-9) - [When to choose a physical card](#step-10) - [Choose the card type](#step-11) - [Choose how often the card can be used](#step-12) - [Set a spending limit](#step-13) - [Leave the program settings as they are](#step-14) - [Select Create Card](#step-15) - [Check the card](#step-16) ## Avant de commencer - You're an owner or an admin on the brand. Those are the two roles that reach Vault, and only they can add a cardholder. - Your brand has an active Vault account. Ask Ticket Fairy support to switch Vault on for your brand if it isn't, then open the account. - You have the team member's email, mobile number, date of birth and home address, and their agreement to hold a card in their name. - You have your second factor to hand. Vault may ask you to confirm it's you before it issues the card. 1. ## Open Cards Pick the brand, open **Vault**, then select **Cards**. **Issued Cards** lists every card on the brand with its status. ![Ticket Fairy Issued Cards page listing three Vault cards with nickname, card number, network, status and created date](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--issued-cards.png) Brand, Vault, Cards. 2. ## Select Create Card Select **Create Card**. The **Create Card** window opens with its defaults already chosen. ![Ticket Fairy Create Card window with cardholder, nickname, network, card type, usage mode, spend controls and program settings](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--create-card.png) Brand, Vault, Cards, Create Card. 3. ## Add the cardholder if they are new Optional: If the person isn't in **Cardholder** yet, select **Create Cardholder** beside "Need to create a cardholder?" at the top. The **Create New Cardholder** window opens over the card. **Remarque:** A cardholder is the person a card is made out to. Add each person once and you can issue them as many cards as you need. ![Ticket Fairy Create New Cardholder window with contact information, personal information and address fields](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--create-cardholder.png) Brand, Vault, Cards, Create Cardholder. 4. ## Enter their contact details Enter the person's **Email** and **Mobile Number**, with the country code in front of the number. **Remarque:** The email can't be changed once the cardholder exists, so use the address they will keep. 5. ## Enter their name and date of birth Enter their **First Name**, **Last Name** and **Date of Birth**. **Remarque:** A cardholder must be at least 18, so the date picker stops at the date 18 years ago. 6. ## Enter their home address Under **Primary Address**, enter their **Street Address**, **City** and **Postcode**, then choose **Country**. **Remarque:** **Postal Address (Optional)** takes a second address. Once you start it, its street, city, postcode and country are all needed. 7. ## Save the cardholder Select **Create Cardholder**. The window closes and the person is ready to choose in the **Create Card** window. 8. ## Choose the cardholder Choose the person from **Cardholder**. **Requested by** fills in with their name; change it to yours if you're asking for the card on their behalf. 9. ## Name the card Optional: Enter a name in **Nickname (optional)**, such as Production float or Artist hospitality, so the card is easy to find in lists and in card activity. ## When to choose a physical card Choose a virtual card when the person pays online, over the phone or in an app: its number is ready as soon as the card is issued. Choose a physical card when they pay in person at a till, such as buying supplies on site. A physical card is always made out in the cardholder's name. 10. ## Choose the card type Choose the kind of card from **Card type**. - **Virtual**: A card number to pay with online and in apps, active as soon as it is issued. - **Physical**: A card the person carries. **Activate on issue** appears for it, switched on, which activates the card as soon as it is created. **Remarque:** **Network** starts on Visa. Choose Mastercard there if you prefer it. 11. ## Choose how often the card can be used Choose from **Usage mode**. - **Multiple use**: The card pays as many times as its limits allow. Suits a person who spends through the season. - **Single use**: The card pays once. Suits one known payment, such as a supplier's deposit. 12. ## Set a spending limit Under **Spend controls**, enter at least one of **Per transaction limit (optional)**, **Daily limit (optional)** and **Monthly limit (optional)**. Each limit is in **Limit currency**, which starts on your brand's own currency. **Remarque:** The card can't be saved with every limit empty. 13. ## Leave the program settings as they are Leave **Program type** on **Credit (Recommended)** and **Program purpose** on **Commercial**, which marks the card for business spending. **Conseil:** Choose what the card is for in **Card purpose (optional)**, and add anything your team should know in **Internal note (optional)**. 14. ## Select Create Card Select **Create Card** at the foot of the window. "Card created successfully" confirms it, and the new card joins **Issued Cards**. **Remarque:** If **Authenticate to continue** opens first, confirm with your second factor and Vault carries on issuing the card. 15. ## Check the card In **Issued Cards**, select the card's nickname. **Card Information** shows its status, the last four digits and the cardholder's name. ![Ticket Fairy Card Information window for an active virtual Visa card, its number hidden, with its card details below](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--card-details.png) Brand, Vault, Cards, a card opened from the list. ## Essayez ces étapes sur votre propre événement Créez un compte gratuit, montez votre événement et suivez les étapes ci-dessus dans votre propre tableau de bord. Cela prend quelques minutes et vous n'avez pas besoin de réserver un appel commercial. Votre adresse e-mail [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise. ## Ou faites-le faire pour vous Fai, the assistant inside your dashboard, opens the Cards page for you. Adding a cardholder and issuing a card are yours to do there, because Fai has no tool for either. The command line lists the cards you have issued, and MCP has no card tools. ### Dans votre tableau de bord, avec Fai Open the Vault cards page for \ ## Depuis votre terminal Installez la CLI depuis [notre page CLI](https://www.ticketfairy.com/cli), connectez-vous avec `ticketfairy auth login`, puis choisissez la marque sur laquelle vous travaillez avec `ticketfairy brand use `. `ticketfairy brand list` et `ticketfairy event list` affichent les identifiants utilisés par les autres commandes. The command line reads the brand's cards: their name, brand, status and last four digits, and each card's limits. You need an owner or admin login for the brand. It cannot add a cardholder or issue a card, and it does not show a card's full number. If it says Vault needs you to confirm it is you, the command stops. Open the card in Vault in the dashboard, confirm it is you there, and read it there. ### List the cards issued on the brand's Vault account, with the id of each ticketfairy vault cards list --brand \ ### Show one card's spending limits, using an id from the list ticketfairy vault cards get \ --brand \ --limits ## Laissez Fai le faire pour vous Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus. [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise. ## Show a card's full number 1. ### Open the card In **Issued Cards**, select the card's nickname to open **Card Information**. 2. ### Select Show Sensitive Data Select the eye beside the status, labelled **Show Sensitive Data**, and confirm it's you if Vault asks. The number, expiry and security code appear on the card in a secure view. **Remarque:** Only owners and admins on the brand can show a card's details, and each time is recorded. Only you can show a card's full details, on the page. Fai, MCP and the command line never show a card number. ## Change a cardholder's details 1. ### Open Manage Cardholders On **Issued Cards**, select **Manage Cardholders**. **Cardholders** lists each person with their status. ![Ticket Fairy Cardholders page with three team members, their email, mobile number and status](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--cardholders.png) Brand, Vault, Cards, Manage Cardholders. 2. ### Update and save Open the menu on the person's row, select **Update**, change their details, then select **Save Changes**. "Cardholder updated successfully" confirms it. **Remarque:** The email stays as it is; the window shows it as "(cannot be changed)". Fai opens the Cardholders page for you. Changing a person's details is yours to do there. ### Dans votre tableau de bord, avec Fai Open the Vault cardholders page for \ ## Stop a team member's cards 1. ### Delete the cardholder On **Cardholders**, open the menu on the person's row and select **Delete**, then **Delete** in "Delete cardholder?". **Avertissement:** This closes every card the person holds, and a closed card can't be opened again. Issue a new card if they need one later. Fai opens the Cardholders page for you. Deleting a cardholder is yours to do there, behind the confirmation. ### Dans votre tableau de bord, avec Fai Open the Vault cardholders page for \ ## Questions que vous pourriez avoir Can I freeze a card or change its limits after I issue it?: Cards has no control for either. To stop someone spending, delete them as a cardholder, which closes every card they hold. To give them different limits, issue a new card with the limits you want. Why does a cardholder say Pending?: Vault is still checking the person's details. They show **Ready** once the check passes, and a cardholder who is not ready also appears as "Cardholder review needed" in the Action centre. Which money does a Vault card spend?: Cards spend from the brand's Vault account, and Card activity lists every payment each card makes. A payment the account can't cover is declined, and its details in Card activity say so. Can a promoter or door team member issue cards?: No. Vault is open to the brand's owners and admins only, so ask one of them to issue the card. Why was a card payment declined?: Open the payment in Card activity. Its details give the reason at the top, such as a card limit being reached, with what to do next. ## Vous avez encore une question ? Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même. [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise. ## Guides associés - [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/event-banking) - [Track what your event team spends on Vault cards](https://www.ticketfairy.com/fr/guides/track-vault-spending) - [Open a Vault account to hold your ticket money](https://www.ticketfairy.com/fr/guides/open-a-vault-account) - [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/fr/guides/read-your-vault-balances) - [Pouvez-vous conserver et dépenser l’argent de vos billets sans compte bancaire séparé ?](https://www.ticketfairy.com/fr/guides/hold-and-spend-your-ticket-money-in-one-place) - [Get paid for your events in local currencies with Vault](https://www.ticketfairy.com/fr/guides/receive-money-in-global-accounts) - [Pay your event suppliers from Vault](https://www.ticketfairy.com/fr/guides/pay-suppliers-from-your-vault) - [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/fr/guides/trust-a-payout-recipient) - [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides) ## Faites-le sur votre propre événement Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial. [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) ## Vendez des billets avec Ticket Fairy Tout ce qui figure dans ces guides est dans votre tableau de bord dès le jour de votre inscription. - Montez votre événement en quelques minutes - Les événements gratuits sont gratuits - Fai, votre copilote, est intégrée [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise. ## Voyez-le lors d'un appel Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement. [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/event-banking) ### Des conseils pour vendre plus de billets Des conseils pratiques d'organisateurs qui affichent complet, et chaque nouveau guide dès sa publication. Nous respectons votre vie privée. Désabonnement à tout moment.