# How do you manage event accreditation with your tickets? | Guides Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/fr/guides)
3. How do you manage event accreditation with your tickets?

Résolvez vos problèmes de billetterie

# How do you manage event accreditation with your tickets?

Issue named staff, crew and press passes from the same event as your tickets, then scan both in one door app and keep an approval note with each pass.

Pour:  Managing staff, crew, press or partner accreditation for a venue or stadium

Durée:  6 minutes

Create a pass type for each accredited group, issue a named pass to each person and set how many times it can be used. The same door app scans passes and tickets, while the pass record keeps the holder, approval note and scan history.

Keeping accreditation with the event removes a second import, gate app and end-of-night reconciliation.

## Comment Ticket Fairy s’en occupe

- ### [Accreditation linked to the event](https://www.ticketfairy.com/fr/guides/manage-backstage-access-passes)

  Issue accreditation from the event it is for, or from the brand above it where the access runs across a season or a tour. You export nothing to a second system and import nothing back.
- ### Pass holders and ticket buyers kept with the event

  Passes and ticket sales belong to the same event. The pass list shows who you issued access to and any approval note you recorded.
- ### One scanner on the gate

  The door app scans both passes and tickets and tells them apart by the code, so every gate team can use the same scanning workflow.
- ### A record tied to each pass

  Each pass carries who you issued it to and any note you left about who approved it. Every scan also records when it happened and who scanned the pass.

## Comment le configurer

- [List the groups you accredit](#step-1)
- [Create a pass type for each group](#step-2)
- [Decide how often each group may enter](#step-3)
- [Upload the accreditation list](#step-4)
- [Brief the gates that will see passes](#step-5)

## Ce dont vous avez besoin avant de commencer

- You're an owner or an admin on the event or the brand.
- **Multi-Entry Passes** is in your menu. It appears once we turn passes on for your brand or your event. Ask us if you cannot see it.

1. ## List the groups you accredit

   Create a pass type for each group that needs different access rules, such as staff, crew, production, security, press, partners or contractors.
2. ## Create a pass type for each group

   On **Multi-Entry Passes**, select **Manage types**, then **Create Pass Type**. The name is what your gate staff will see on the night, so use the word they use.
           ![The Create Pass Type form in Ticket Fairy, set up for production crew who can enter twelve times per event](https://www.ticketfairy.com/embeds/posters/marketing-passes--create-pass-type.png)    Multi-Entry Passes, Create Pass Type.
3. ## Decide how often each group may enter

   Set the limit to cover the expected entries and exits for that group. Allow extra uses only where their work may require another trip through the gate.
4. ## Upload the accreditation list

   Take the list each department sends you and add it under **Upload Recipients** as a CSV of first name, last name and email address with no header row. Record who approved it in **Notes**.
           ![The Create New Pass form in Ticket Fairy with a pass type, approval note and recipient ready to review](https://www.ticketfairy.com/embeds/posters/marketing-passes--issue-a-pass.png)    Multi-Entry Passes, Create New Pass.
5. ## Brief the gates that will see passes

   Tell the staff entrance what a valid pass looks like on the scanner and what to do with a refusal. The app takes both kinds of code, so the difference is in what your team expects rather than in the setup.

   The app checks the event, brand or venue the pass belongs to and the number of uses you allowed. Brief each entrance on the pass types it should accept.

## Questions que vous pourriez avoir

Do we have to run accreditation and ticketing as two systems?:  No. Issue passes from the event and scan them with the same app as tickets. Pass holders and ticket buyers remain in separate lists under that event.

Can accreditation run across a whole season?:  Yes. A brand-level pass works across that brand's events. A venue-level pass works only at events linked to that saved venue; typing the venue address instead does not create that link.

What record is kept for each pass?:  Each pass keeps the name you issued it to and any note about who approved it. Every scan records the pass, when it was scanned and who scanned it.

## Où aller ensuite

- [Ce que vous pouvez faire d’autre avec Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/features)
- [Issue reusable event passes to crew and artists](https://www.ticketfairy.com/fr/guides/issue-entry-passes-to-your-crew)
- [How do you manage backstage access passes for an event?](https://www.ticketfairy.com/fr/guides/manage-backstage-access-passes)
- [Understand who buys tickets across your events](https://www.ticketfairy.com/fr/guides/understand-who-buys-tickets-across-your-events)
- [How do you keep a high-demand on-sale running smoothly?](https://www.ticketfairy.com/fr/guides/keep-a-high-demand-on-sale-running-smoothly)
- [How do you manage many events without repeating the same work?](https://www.ticketfairy.com/fr/guides/run-many-events-on-one-platform)
- [What should you compare when choosing a ticketing platform?](https://www.ticketfairy.com/fr/guides/compare-ticketing-platforms)
- [How do you answer a custom ticket sales question?](https://www.ticketfairy.com/fr/guides/answer-custom-ticket-sales-questions)
- [What is social ticketing, and how do referral rewards work?](https://www.ticketfairy.com/fr/guides/social-ticketing-and-referral-rewards)
- [What marketing tools should a ticketing platform give you?](https://www.ticketfairy.com/fr/guides/ticketing-platform-marketing-tools)
- [How do you manage tickets for a multi-day event?](https://www.ticketfairy.com/fr/guides/manage-tickets-for-a-multi-day-event)
- [How do you let buyers pay for tickets in instalments?](https://www.ticketfairy.com/fr/guides/let-buyers-pay-for-tickets-in-instalments)
- [Can you sell tickets directly from your own website?](https://www.ticketfairy.com/fr/guides/sell-tickets-on-your-own-website)
- [Can ticket buyers join your email list automatically?](https://www.ticketfairy.com/fr/guides/add-ticket-buyers-to-your-email-list)
- [How can fan club members get presale access?](https://www.ticketfairy.com/fr/guides/give-fan-club-members-presale-access)
- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)