# Print venue directions and entry details on your tickets | Guides Ticket Fairy

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3. Print venue directions and entry details on your tickets

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# Print venue directions and entry details on your tickets

Venues, festivals and club promoters get the same questions at the door every night: where is the entrance, when do doors open, what ID do I need. Putting the answers on the ticket itself means every buyer carries them to the venue. You set the text once for the event and can give a camping, VIP or parking ticket words of its own.

Add your own words to every ticket PDF for your event, such as how to get to the venue, which entrance to use and what to bring, and give one ticket type its own text or hide the date on its tickets.

Pour:  Getting the door information onto every ticket your buyers carry

Durée:  4 minutes

- [Open the ticket settings](#step-1)
- [Enter the text for your tickets](#step-2)
- [Save the ticket settings](#step-3)
- [Tickets already sent](#step-4)
- [Download a ticket to check it](#step-5)

## Avant de commencer

- You're the owner or an admin on the event, because only they can open **Tickets**.
- You have the words ready: directions, the entrance, door times, ID and anything buyers should bring.

1. ## Open the ticket settings

   Open your event, select **Tickets**, then the **Settings** tab. The text box is at the foot of the **Ticket Settings** card.
           ![Ticket Fairy Ticket Settings card with directions and door times in the additional ticket PDF text box, above Save Ticket Settings](https://www.ticketfairy.com/embeds/posters/marketing-tickets--event-ticket-pdf-text.png)    Event, Tickets, Settings, Ticket Settings.
2. ## Enter the text for your tickets

   Enter your directions and entry details in **Additional text to display on ticket PDF (such as venue directions)**. The toolbar lets you set bold text, headings and links.

   **Conseil:** Keep it to what buyers need at the door, such as the entrance, door times, ID and what to bring, because the text prints on every ticket.
3. ## Save the ticket settings

   Select **Save Ticket Settings**. Every ticket PDF for this event now carries your text.

   **Remarque:** Tickets from **Download for Ticket Printer** print without it.

## Tickets already sent

A ticket PDF is made from your current text each time a buyer or your team downloads it, so a download after you save shows the new words. A PDF already delivered in an email keeps the words it was sent with.

4. ## Download a ticket to check it

   Open **Orders**, open an order and select the download button beside a ticket's code. The ticket PDF downloads with your text on it.
           ![Ticket Fairy order window with two tickets, each with its code and a download button beside it](https://www.ticketfairy.com/embeds/posters/marketing-orders--order-details.png)    Event, Orders, order.

## Essayez ces étapes sur votre propre événement

Créez un compte gratuit, montez votre événement et suivez les étapes ci-dessus dans votre propre tableau de bord. Cela prend quelques minutes et vous n'avez pas besoin de réserver un appel commercial.

    Votre adresse e-mail    [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Ou faites-le faire pour vous

Fai, the assistant inside your dashboard, can set the words printed on every ticket for your event, or on one ticket type's tickets, and hide the date on a ticket type. She shows you the change and asks you to approve it before saving. MCP has no tool for ticket text.

### Dans votre tableau de bord, avec Fai

On \<EVENT NAME\>, print this on every ticket PDF: \<DIRECTIONS AND ENTRY DETAILS\>. Show me the text before you save it

## Depuis votre terminal

Installez la CLI depuis [notre page CLI](https://www.ticketfairy.com/cli), connectez-vous avec `ticketfairy auth login`, puis choisissez la marque sur laquelle vous travaillez avec `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` et `ticketfairy event list` affichent les identifiants utilisés par les autres commandes.

Use the same login with the command line that you use in the dashboard, as the owner or an admin on the event. The event's ticket text is the ticketText attribute, sent in the body of an event update; it takes the same HTML the text box saves.

### Sets the text printed on every ticket PDF for the event, replacing any text already there

ticketfairy event update \<EVENT\_ID\> --body '{"ticketText":"\<TICKET\_TEXT\>"}'

## Laissez Fai le faire pour vous

Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus.

   [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Give one ticket type its own text

1. ### Open the ticket type

   Open **Tickets**, then select **Edit** on the ticket type under **Ticket Types**.
2. ### Enter the ticket type's text and save

   Enter the words in **Additional text to display on ticket PDF**, then select **Save**.

   **Remarque:** This text replaces the event's text on that ticket type's tickets rather than adding to it, so repeat anything from the event text that those buyers still need.
           ![Ticket Fairy ticket type form with camping wristband collection text for the ticket PDF and Hide the date on this ticket type turned on](https://www.ticketfairy.com/embeds/posters/marketing-tickets--ticket-type-pdf-text.png)    Event, Tickets, ticket type, Edit.

Fai can set one ticket type's text for you once you approve it. She asks before saving the change.

### Dans votre tableau de bord, avec Fai

On \<EVENT NAME\>, print this on the \<TICKET TYPE NAME\> tickets only: \<TEXT\>

## Hide the date on one ticket type's tickets

On the same ticket type form, turn on **Hide the date on this ticket type**, then select **Save**. Its tickets then print without the event date, which suits a ticket that covers several dates.

Fai can hide the date on one ticket type's tickets once you approve it.

### Dans votre tableau de bord, avec Fai

On \<EVENT NAME\>, hide the date on the \<TICKET TYPE NAME\> ticket PDFs

## Questions que vous pourriez avoir

Can I set the ticket text while I create the event?:  Yes. In the event setup, **Advanced options** has **Additional text on ticket PDF**, and it saves to the same text box you change later under **Ticket Settings**.

I set text for the event and for a ticket type. Which one prints?:  The ticket type's own text. A ticket type with text of its own prints only that, and every other ticket type prints the event's text.

Does the text appear on the event page?:  No. It prints on the ticket PDF that buyers download or receive. Use the ticket type's **Description** for words buyers should read before they choose a ticket.

How do I remove the text?:  Clear the text box and save again. Tickets made after that carry no extra text, or the event's text where you cleared a ticket type's own words.

Can I change the design of the ticket, such as its colours or logo?:  Your words, and whether a ticket type shows the date, are what you change on the ticket PDF yourself. Ask your Ticket Fairy contact about tickets in your own brand's look.

## Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

   [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Guides associés

- [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/features)
- [Ajoutez vos propres mots au courriel de confirmation du billet](https://www.ticketfairy.com/fr/guides/add-your-own-words-to-the-confirmation-email)
- [Set up ticket types](https://www.ticketfairy.com/fr/guides/set-up-ticket-types)
- [Resend a buyer's tickets and fix their details](https://www.ticketfairy.com/fr/guides/resend-tickets-and-fix-a-buyers-details)
- [Find and manage the orders for your event](https://www.ticketfairy.com/fr/guides/find-and-manage-your-event-orders)
- [Refund an order on your event](https://www.ticketfairy.com/fr/guides/refund-an-order)
- [Gérer une liste d’attente pour un événement complet](https://www.ticketfairy.com/fr/guides/run-a-waiting-list)
- [Let buyers resell their tickets at face value](https://www.ticketfairy.com/fr/guides/let-buyers-resell-their-tickets-at-face-value)
- [Clear the ticket orders waiting on an ID check](https://www.ticketfairy.com/fr/guides/verify-buyer-identity-at-checkout)
- [Permettre aux acheteurs de rembourser eux-mêmes leurs billets](https://www.ticketfairy.com/fr/guides/let-buyers-refund-themselves)
- [Choose which details checkout asks your ticket buyers for](https://www.ticketfairy.com/fr/guides/choose-which-attendee-details-checkout-collects)
- [Win back buyers who left checkout](https://www.ticketfairy.com/fr/guides/recover-abandoned-carts)
- [Sell a block of tickets to a company and invoice them](https://www.ticketfairy.com/fr/guides/take-a-group-booking-and-invoice-it)
- [Move a buyer to a different ticket type or seat](https://www.ticketfairy.com/fr/guides/move-a-buyer-to-a-different-ticket-type-or-seat)
- [Ajouter des questions personnalisées au paiement de votre événement](https://www.ticketfairy.com/fr/guides/add-custom-checkout-questions)
- [Ajouter des conditions personnalisées à la caisse de votre événement](https://www.ticketfairy.com/fr/guides/add-custom-terms-to-your-checkout)
- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

## Vendez des billets avec Ticket Fairy

Tout ce qui figure dans ces guides est dans votre tableau de bord dès le jour de votre inscription.

- Montez votre événement en quelques minutes
- Les événements gratuits sont gratuits
- Fai, votre copilote, est intégrée

 [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Voyez-le lors d'un appel

Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement.

 [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/features)

### Des conseils pour vendre plus de billets

Des conseils pratiques d'organisateurs qui affichent complet, et chaque nouveau guide dès sa publication.

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