# Run ticketing for a music festival | Guides Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/fr/guides)
3. Run ticketing for a music festival

Playbooks par type d’événement

# Run ticketing for a music festival

Festival promoters sell day and weekend tickets across several releases, with camping to sell alongside them and a crew to accredit. Work in this order and each release opens on time, buyers add camping to the same order, and resale stays at face value. Your crew, artists, press and partners have their passes before the gates open.

Build the event from the festival template, group day and weekend tickets, offer instalments, sell camping with the ticket, keep resale at face value, open each release on time, and accredit your crew, artists, press and partners for the gate.

Pour:  Selling a multi-day music festival from announcement to the gate

Durée:  20 minutes

- [Build the event from the festival template](#step-1)
- [Group tickets into a category for each class](#step-2)
- [Let buyers pay for a weekend ticket in instalments](#step-3)
- [Sell camping, parking and travel with the ticket](#step-4)
- [Put a name on every ticket and keep resale at face value](#step-5)
- [Open the on-sale at the minute you announced](#step-6)
- [Reward buyers who bring their friends](#step-7)
- [Connect the networks you advertise on](#step-8)
- [Issue passes to crew, artists and press](#step-9)
- [Follow the arrival rush during the festival](#step-10)

## Avant de commencer

- You're a brand owner or admin. You can create events, change tickets, add-ons and passes, and publish.
- You have agreed your ticket classes, the price releases inside each, the camping and travel you sell, and whether buyers may pay in instalments.
- You know which advertising networks you buy from and who on your crew, artist and press lists needs a pass.

1. ## Build the event from the festival template

   Create a new event and start from the multi-day festival template, which asks for your dates and stages and lays out day and weekend tickets for you to price. The page, tickets and settings it builds are yours to change.

   **Remarque:** A festival you ran last year is quicker to duplicate than to rebuild: the copy keeps the tickets, add-ons and settings and you change the dates.
           ![Ticket Fairy multi-day festival template questions before the event is built](https://www.ticketfairy.com/embeds/posters/marketing-event-templates--festival-multi-day.png)    Events, Create Event, Multi-day festival.
2. ## Group tickets into a category for each class

   Create a ticket category for each class of ticket, such as Weekend, Saturday and Sunday, and put every price release for it inside. The guide to setting up ticketing for a multi-day festival covers every field on the Create Category dialog.
3. ## Let buyers pay for a weekend ticket in instalments

   Turn on a payment plan for the event, with the deposit that reserves the ticket, the number of payments and the date the last one is due. A buyer who cannot pay the whole price at once can buy now and pay the rest by that date.

   **Remarque:** Payment plans run on card payments in the currencies that support them. When a buyer stops paying, the order is cancelled after the grace period you set and its tickets go back on sale.
           ![Ticket Fairy payment plan settings with the deposit, instalments and cancellation grace period](https://www.ticketfairy.com/embeds/posters/marketing-payment-plans--settings.png)    Event, Payments, Payment plan.
4. ## Sell camping, parking and travel with the ticket

   Open **Add-Ons** and create one add-on for each thing sold beside admission, such as weekend camping, a parking pass and the shuttle, each with its own price and stock. Buyers add them in the same checkout, so a camper books the pitch with their ticket.

   **Remarque:** Limit an add-on to the ticket types it belongs with, so a Sunday-only buyer is not offered weekend camping. A campervan permit can be withheld from resale.
           ![Ticket Fairy add-on form for weekend camping, with its price, stock and limit per order](https://www.ticketfairy.com/embeds/posters/marketing-add-ons--camping.png)    Event, Add-Ons, Weekend Camping.
5. ## Put a name on every ticket and keep resale at face value

   Turn on names and ID on every ticket and switch resale on, so a ticket that changes hands does so through your page at the price the seller paid. The guide to setting up ticketing for a multi-day festival covers those settings, the resale fee your event page states and the add-ons you can hold back from resale.
6. ## Open the on-sale at the minute you announced

   Select **Publish**, choose the date and time, and select **Schedule Publish** so the page goes public on the minute your announcement promised. Each release inside a category then opens on its own date, so demand is spread instead of hitting one moment.

   **Remarque:** Split a hot on-sale: an invitation-only presale for last year's buyers, then the public releases, with a waiting list for the buyers who miss out.
          ![Ticket Fairy Schedule Publish dialog with the date and time the festival page goes public](https://www.ticketfairy.com/embeds/posters/marketing-event-publish--schedule-publish-dialog.png)    Publish, Schedule Publish.
7. ## Reward buyers who bring their friends

   Keep the **Disable Rewards System** switch off and choose the reward each sales tier earns, so a buyer who brings a carload of friends gets part of their ticket back. Every confirmation email then carries the buyer's own referral link.

   **Remarque:** Rewards are paid as a refund on the buyer's ticket once their friends have bought. The Influencers report shows who brought in the most.
           ![Ticket Fairy Rewards System settings with the sales tiers and the reward for each](https://www.ticketfairy.com/embeds/posters/marketing-tickets--referral-rewards-settings.png)    Tickets, Settings, Rewards System.
8. ## Connect the networks you advertise on

   Open **Integrations** and connect each network you buy ads from, starting with **Connect Meta**, so each network records the ticket sales its ads brought in. You can then see which campaign sold the weekend tickets in the network's own reporting.

   **Remarque:** Each network has its own short guide, and the pixel is set once per brand rather than per festival.
           ![Ticket Fairy Integrations with the Connect Meta button for conversion tracking](https://www.ticketfairy.com/embeds/posters/marketing-integrations--meta-connect.png)    Brand, Integrations, Meta conversion tracking.
9. ## Issue passes to crew, artists and press

   Open **Multi-Entry Passes**, create a pass type for each group with the number of entries it carries, then add each person by name and select **Enter Recipient**. Every pass scans at the same gate as a ticket, so your door team works from the scanner rather than a paper list.

   **Remarque:** That number covers the whole event rather than one day, so set it high enough for all three days of a three-day festival. Send the passes once the list is final, and each holder receives theirs as a PDF.
           ![Ticket Fairy Issue a pass form with the pass type and the recipient to add](https://www.ticketfairy.com/embeds/posters/marketing-passes--issue-a-pass.png)    Brand, Multi-Entry Passes, Issue a pass.
10. ## Follow the arrival rush during the festival

    Open **Check-In** and view **Hourly** on each day while the gate team scans. Arrivals by hour show you when the rushes come and when the last one has passed.

    **Remarque:** The figures cover the whole event rather than one entrance, so read them for when to put more staff on the gates rather than which gate to move them to. You can read the same report per day for a multi-day ticket, so Saturday's picture never hides Sunday's.
            ![Ticket Fairy hourly check-in report with arrivals by hour on a festival day](https://www.ticketfairy.com/embeds/posters/marketing-check-in--hourly-report.png)    Event, Check-In, Hourly.

## Essayez ces étapes sur votre propre événement

Créez un compte gratuit, montez votre événement et suivez les étapes ci-dessus dans votre propre tableau de bord. Cela prend quelques minutes et vous n'avez pas besoin de réserver un appel commercial.

    Votre adresse e-mail    [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Ou faites-le faire pour vous

Fai can build the festival from the template, create the ticket categories and releases, turn on a payment plan, add the camping and travel add-ons, switch on names, ID and resale, publish on a schedule, issue crew passes and report arrivals. She shows you the setup before she creates anything and asks you to approve each change.

### Dans votre tableau de bord, avec Fai

Help me set up ticketing for our festival; ask about our days, ticket classes and price releases, instalments, camping and travel, resale, crew and press passes and our on-sale date, then show me the proposed setup before changing anything

## Depuis votre terminal

Installez la CLI depuis [notre page CLI](https://www.ticketfairy.com/cli), connectez-vous avec `ticketfairy auth login`, puis choisissez la marque sur laquelle vous travaillez avec `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` et `ticketfairy event list` affichent les identifiants utilisés par les autres commandes.

Use the CLI to create each price release and add-on, publish the event and read arrivals. Categories, the payment plan, names and ID, resale, passes and pixels are set up in the dashboard.

### Create the first weekend release.

ticketfairy ticket create \<EVENT\_ID\> --name "Weekend - First Release" --price 149 --max-inventory 2000

### Create the camping add-on.

ticketfairy addon create \<EVENT\_ID\> --name "Weekend Camping" --price 45 --quantity 800

### Publish the event.

ticketfairy event publish \<EVENT\_ID\>

### Read arrivals during the festival.

ticketfairy checkin status \<EVENT\_ID\> --output json

## Laissez Fai le faire pour vous

Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus.

   [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Questions que vous pourriez avoir

Should a weekend ticket be a separate ticket type or a category?:  A category. Weekend, Saturday and Sunday are each a category, and the price releases inside each are the ticket types. Buyers see one clear choice per day and your reports still show every release.

Can buyers pay for a festival ticket in instalments?:  Yes, where the event takes card payments in a supported currency. You set the deposit, the number of payments and the last date, and when a buyer stops paying the order is cancelled after the grace period you choose.

Is camping a ticket type or an add-on?:  An add-on, sold beside the admission ticket in the same checkout with its own stock. Limit it to the ticket types it belongs with so a day-ticket buyer is not offered a weekend pitch.

How do I stop touts reselling festival tickets?:  Require a name and ID on every ticket and switch resale on. A ticket that changes hands does so through your page at face value, the waiting list is offered it first, and the old barcode stops working.

Do crew and artists need tickets?:  No. Give them a multi-entry pass, which scans at the gate like a ticket and lets them in and out as many times a day as its pass type allows.

How do I spread out the demand for a big on-sale?:  Schedule the publish time, split each class into releases that open on their own dates, sell to last year's buyers by invitation first and collect a waiting list for the people who miss out.

## Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

   [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Guides associés

- [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/music-festival-ticketing-system)
- [Set up ticketing for a multi-day festival](https://www.ticketfairy.com/fr/guides/sell-a-multi-day-festival)
- [How do you manage tickets for a multi-day event?](https://www.ticketfairy.com/fr/guides/manage-tickets-for-a-multi-day-event)
- [How do you set up a payment plan so buyers pay for tickets in instalments?](https://www.ticketfairy.com/fr/guides/let-buyers-pay-for-tickets-in-instalments)
- [Sell parking, camping and merchandise with your tickets](https://www.ticketfairy.com/fr/guides/sell-add-ons-with-your-tickets)
- [Issue reusable event passes to crew and artists](https://www.ticketfairy.com/fr/guides/issue-entry-passes-to-your-crew)
- [How do you keep a high-demand on-sale running smoothly?](https://www.ticketfairy.com/fr/guides/keep-a-high-demand-on-sale-running-smoothly)
- [Récompensez les acheteurs qui amènent leurs amis à votre événement](https://www.ticketfairy.com/fr/guides/reward-buyers-for-referrals)
- [Connect advertising pixels to your ticket sales](https://www.ticketfairy.com/fr/guides/connect-meta-and-network-pixels)
- [Gérez la billetterie d’un spectacle d’humour ou d’arts de la scène](https://www.ticketfairy.com/fr/guides/run-a-comedy-or-performing-arts-show)
- [Run ticketing for a nightclub](https://www.ticketfairy.com/fr/guides/run-a-nightclub)
- [Gérer la billetterie d’une soirée en club](https://www.ticketfairy.com/fr/guides/run-a-club-night)
- [Run a conference on Ticket Fairy](https://www.ticketfairy.com/fr/guides/run-a-conference)
- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

## Vendez des billets avec Ticket Fairy

Tout ce qui figure dans ces guides est dans votre tableau de bord dès le jour de votre inscription.

- Montez votre événement en quelques minutes
- Les événements gratuits sont gratuits
- Fai, votre copilote, est intégrée

 [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Voyez-le lors d'un appel

Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement.

 [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/music-festival-ticketing-system)

### Des conseils pour vendre plus de billets

Des conseils pratiques d'organisateurs qui affichent complet, et chaque nouveau guide dès sa publication.

Nous respectons votre vie privée. Désabonnement à tout moment.