# Run ticketing for an attraction | Guides Ticket Fairy

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Playbooks par type d’événement

# Run ticketing for an attraction

Haunted attractions, escape rooms and seasonal attractions sell tickets by the hour, so the space never overfills and the queue outside stays short. Each slot sells to its own capacity, and your regulars can buy a season pass that lets them come back. Your staff have their passes before opening night, and you can follow every slot as visitors arrive.

Sell attraction tickets by date and time slot with a capacity on every slot, add a season pass for visitors who come back, sell extras with the entry, give your staff a pass and follow arrivals slot by slot.

Pour:  Selling timed entry to an attraction that opens for a season

Durée:  18 minutes

- [Start from the Exhibition template](#step-1)
- [Choose Season pass on top](#step-2)
- [Remove the untimed entry rows and use the template](#step-3)
- [Sell each kind of entry by time slot](#step-4)
- [Let season pass holders come back once a day](#step-5)
- [Sell extras with the entry](#step-6)
- [Open bookings at the time you announced](#step-7)
- [Make a tracking link for each listing](#step-8)
- [Give your staff and performers a pass](#step-9)
- [Put the scanning app on the door team's phones](#step-10)
- [Follow arrivals slot by slot](#step-11)

## Avant de commencer

- You're a brand owner or admin. You can create events, change tickets, add-ons and passes, and publish.
- You have asked Ticket Fairy support to turn on time slots for the event. The ticket form offers time slots only on an event set up for them.
- You know your opening days and hours, how long a visit or a game lasts, how many people each slot can take and what each kind of entry costs.
- You know whether you sell a season pass, which extras you sell beside entry, and who on your staff needs a pass.

1. ## Start from the Exhibition template

   Create an event for your whole season, from the first opening day to the last, and choose **Exhibition**. The template asks visitors for no ID or date of birth and adds an Audio guide add-on.

   **Remarque:** A ticket without door times of its own scans inside the event's check-in window, so the season pass works for as long as the event runs.

   [Create an event](https://www.ticketfairy.com/fr/guides/create-an-event)
           ![Ticket Fairy Exhibition template with the season pass choice and the ticket list](https://www.ticketfairy.com/embeds/posters/marketing-event-templates--exhibition.png)    Events, Create Event, Exhibition.
2. ## Choose Season pass on top

   Under **How do you want to sell?**, choose **Season pass on top**. The template adds a Season pass ticket beside Adult and Concession entry.

   **Remarque:** Choose **Adult and concession** when you sell no season pass.
3. ## Remove the untimed entry rows and use the template

   In the ticket list, remove the Adult and Concession rows with the bin beside each, then select **Use this template**. Entry by the hour is made as time slots on the Tickets page, and the Season pass and the Audio guide stay on your event.
4. ## Sell each kind of entry by time slot

   On **Tickets**, create a ticket type such as Adult, turn on **This ticket type has time slots**, select **Generate time slots** for your opening days and hours with **Max sales per slot** set to what one slot holds, then save. Each slot sells out on its own count, and the new slots appear on the Tickets page within a minute or two.

   **Remarque:** Adult and Child are two ticket types, each with its own slots and its own capacity per slot.

   [Vendez des billets à entrée horodatée pour une attraction, une exposition ou un événement gastronomique](https://www.ticketfairy.com/fr/guides/sell-timed-entry-tickets)
           ![Ticket Fairy Time Slots dialog with the dates, opening hours, slot length and capacity per slot](https://www.ticketfairy.com/embeds/posters/marketing-time-slots--generate.png)    Tickets, Create Ticket Type, Generate time slots.
5. ## Let season pass holders come back once a day

   On the Season pass ticket type, turn on **Tickets can be scanned multiple times per event**, then choose **Day** in **Time Period** and enter 1 in **Max Scans**. A holder can then come in once in any 24 hours for the whole season.

   **Remarque:** A season pass holder comes in without booking a slot, so their visits come on top of each slot's capacity. Set each slot's capacity below what your space holds, leaving room for the pass holders you expect at one time.

   [Set ticket entry and repeat-scan rules](https://www.ticketfairy.com/fr/guides/set-ticket-entry-and-repeat-scan-rules)
          ![Ticket Fairy repeat-scan rules with a daily and an hourly limit](https://www.ticketfairy.com/embeds/posters/marketing-tickets--scan-rules.png)    Tickets, ticket type, Ticket Rules.
6. ## Sell extras with the entry

   Open **Add-Ons** and select **Create Add-On** for each extra, such as a photo package, a guided tour or parking, with its price and **Stock**. Visitors add them in the same checkout as their slot.

   **Remarque:** The template's Audio guide is already on the list for you to price or remove.

   [Sell parking, camping and merchandise with your tickets](https://www.ticketfairy.com/fr/guides/sell-add-ons-with-your-tickets)
          ![Ticket Fairy Create Add-On form with the name, price and stock fields](https://www.ticketfairy.com/embeds/posters/marketing-add-ons--new-add-on.png)    Tickets, Add-Ons, Create Add-On.
7. ## Open bookings at the time you announced

   Select **Publish**, then **Schedule Publish**, and choose the date and time bookings open. Your event page then shows a calendar of the dates with a slot on sale, and a full time shows greyed out rather than hidden.

   **Remarque:** The time uses your event's timezone.

   [Planifiez la mise en ligne de votre événement](https://www.ticketfairy.com/fr/guides/schedule-when-your-event-goes-live)
          ![Ticket Fairy Schedule Publish dialog with the date and time bookings open](https://www.ticketfairy.com/embeds/posters/marketing-event-publish--schedule-publish-dialog.png)    Publish, Schedule Publish.
8. ## Make a tracking link for each listing

   Open **Tracking Links** under Marketing and select **Create Tracking Link** for each listing site, hotel partner, social post and printed flyer. The table shows the clicks, orders and ticket revenue each one brought in.

   **Remarque:** A tracking link measures a placement and does not include a reward.

   [Suivez quelle promotion vend vos billets](https://www.ticketfairy.com/fr/guides/track-which-promotion-sold-your-tickets)
           ![Ticket Fairy Create Tracking Link dialog for an attraction listing](https://www.ticketfairy.com/embeds/posters/marketing-tracking-links--create-tracking-link.png)    Event, Marketing, Tracking Links.
9. ## Give your staff and performers a pass

   Open **Multi-Entry Passes** on your brand, create a pass type such as Staff or Performer, then add each person under **Enter Recipient**. A pass needs no slot, and it scans in the same app as a ticket.

   **Remarque:** The maximum number of uses covers the whole event, which is your whole season, so set it high enough for every shift. We turn passes on for a brand, so ask us if the page is not in your menu.

   [Attribuer des pass réutilisables pour un événement à l'équipe et aux artistes](https://www.ticketfairy.com/fr/guides/issue-entry-passes-to-your-crew)
           ![Ticket Fairy Create New Pass form with the pass type and the holder's details](https://www.ticketfairy.com/embeds/posters/marketing-passes--issue-a-pass.png)    Brand, Multi-Entry Passes, Create New Pass.
10. ## Put the scanning app on the door team's phones

    Open **Check-In** and select **Download App** for the Entry Fairy links on both app stores. Each member of your door team signs in with their own Door Staff login, so every admission carries a name.

    **Remarque:** The app needs an internet connection at each entrance.

    [Scanner les billets à l’entrée](https://www.ticketfairy.com/fr/guides/scan-tickets-at-the-door)
            ![Ticket Fairy Entry Fairy scanning app download links for the door team](https://www.ticketfairy.com/embeds/posters/marketing-check-in--download-the-app.png)    Event, Check-In, Download App.
11. ## Follow arrivals slot by slot

    Open **Check-In** and select **Hourly** to see arrivals by hour on the day you choose. The **Ticket Type** tab groups the same arrivals by date, then by slot time, then by ticket type.

    **Conseil:** Open **Sales by Time Slot** under Performance for the sales and revenue of every slot.
            ![Ticket Fairy hourly check-in report with arrivals by hour at an attraction](https://www.ticketfairy.com/embeds/posters/marketing-check-in--hourly-report.png)    Event, Check-In, Hourly.

## Essayez ces étapes sur votre propre événement

Créez un compte gratuit, montez votre événement et suivez les étapes ci-dessus dans votre propre tableau de bord. Cela prend quelques minutes et vous n'avez pas besoin de réserver un appel commercial.

    Votre adresse e-mail    [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Ou faites-le faire pour vous

Fai can build the event from the Exhibition template, set the season pass so it admits once a day, add the extras, publish on a schedule, create tracking links, issue staff passes and read arrivals slot by slot. Time slots are set up in the dashboard, and Fai tells you so when you ask. She shows you each change and waits for your approval before she makes it.

### Dans votre tableau de bord, avec Fai

Help me set up ticketing for \<ATTRACTION NAME\>, open from \<FIRST DAY\> to \<LAST DAY\>; start from the Exhibition template with a season pass that lets holders in once a day, ask me about prices, extras, staff passes and our on-sale time, and show me the setup before changing anything

## Depuis votre terminal

Installez la CLI depuis [notre page CLI](https://www.ticketfairy.com/cli), connectez-vous avec `ticketfairy auth login`, puis choisissez la marque sur laquelle vous travaillez avec `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` et `ticketfairy event list` affichent les identifiants utilisés par les autres commandes.

Use the CLI to create the season pass with its once-a-day entry rule, add the extras, publish the event and read arrivals by slot. The template, the time slots and the staff passes are set up in the dashboard.

### Create a season pass that admits its holder once in any 24 hours.

ticketfairy ticket create \<EVENT\_ID\> --name "Season pass" --price 60 --max-inventory 300 --scan-rule "day:1"

### Create an extra sold with the entry.

ticketfairy addon create \<EVENT\_ID\> --name "Photo package" --price 12 --quantity 500

### Publish the event.

ticketfairy event publish \<EVENT\_ID\>

### Read arrivals broken down by time slot.

ticketfairy checkin status \<EVENT\_ID\> --breakdown slots --output json

## Laissez Fai le faire pour vous

Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus.

   [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Questions que vous pourriez avoir

Do adult and child tickets share a slot's capacity?:  No. Each timed ticket type has its own slots, and Max sales per slot counts that ticket type's sales alone. Split the room between them, such as 30 adult and 10 child places a slot, or sell one entry ticket type when the room is the only limit.

How do I sell an escape room game to one group?:  Create a timed ticket type for each room, make the slot the length of a game, set Max sales per slot to 1 and price the slot for the whole group. The group that books a time has the room to itself. To sell places to separate players instead, set Max sales per slot to the number of players the room holds.

My attraction runs each night as its own event. How do I sell a season pass?:  Sell an event pass from your brand's Event Passes page: a buyer pays once for a number of nights and books the nights they want from their own account. A pass attached to a series also covers nights you have not created yet.

Can visitors accept a waiver before they pay?:  Yes. Ticket Fairy support adds your waiver to the checkout agreement for the event, and every buyer accepts it before paying. Send us the approved wording and the name of each section.

Can visitors resell a timed ticket?:  No. Resale is not offered on time-slot events, so a visitor who cannot make their time asks you to move them to another one.

## Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

   [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Guides associés

- [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/attraction-ticketing-software)
- [Vendez des billets à entrée horodatée pour une attraction, une exposition ou un événement gastronomique](https://www.ticketfairy.com/fr/guides/sell-timed-entry-tickets)
- [Set ticket entry and repeat-scan rules](https://www.ticketfairy.com/fr/guides/set-ticket-entry-and-repeat-scan-rules)
- [Vendez un pass couvrant plusieurs de vos événements](https://www.ticketfairy.com/fr/guides/sell-a-pass-that-covers-several-events)
- [Sell parking, camping and merchandise with your tickets](https://www.ticketfairy.com/fr/guides/sell-add-ons-with-your-tickets)
- [Planifiez la mise en ligne de votre événement](https://www.ticketfairy.com/fr/guides/schedule-when-your-event-goes-live)
- [Attribuer des pass réutilisables pour un événement à l'équipe et aux artistes](https://www.ticketfairy.com/fr/guides/issue-entry-passes-to-your-crew)
- [Scanner les billets à l’entrée](https://www.ticketfairy.com/fr/guides/scan-tickets-at-the-door)
- [Create an event](https://www.ticketfairy.com/fr/guides/create-an-event)
- [Gérez la billetterie d’un festival de musique](https://www.ticketfairy.com/fr/guides/run-a-music-festival)
- [Run ticketing for a concert](https://www.ticketfairy.com/fr/guides/run-a-concert)
- [Run ticketing for a food or drink festival](https://www.ticketfairy.com/fr/guides/run-a-food-or-drink-festival)
- [Run ticketing for a comedy or performing arts show](https://www.ticketfairy.com/fr/guides/run-a-comedy-or-performing-arts-show)
- [Run ticketing for a fan convention](https://www.ticketfairy.com/fr/guides/run-a-fan-convention)
- [Run ticketing for an esports tournament](https://www.ticketfairy.com/fr/guides/run-an-esports-tournament)
- [Run ticketing for a county, state or renaissance fair](https://www.ticketfairy.com/fr/guides/run-a-fair)
- [Run ticketing for a nightclub](https://www.ticketfairy.com/fr/guides/run-a-nightclub)
- [Run ticketing for a club night](https://www.ticketfairy.com/fr/guides/run-a-club-night)
- [Run ticketing for a venue and the promoters who hire it](https://www.ticketfairy.com/fr/guides/run-a-venue)
- [Run ticketing for events at your bar or small venue](https://www.ticketfairy.com/fr/guides/run-a-bar-or-small-venue)
- [Run ticketing as an agency or promoter group](https://www.ticketfairy.com/fr/guides/sell-as-an-agency-or-promoter-group)
- [Run a conference on Ticket Fairy](https://www.ticketfairy.com/fr/guides/run-a-conference)
- [Run ticketing for a charity gala](https://www.ticketfairy.com/fr/guides/run-a-charity-gala)
- [Sell exhibitor stands for a trade show or exhibition](https://www.ticketfairy.com/fr/guides/sell-exhibitor-stands-for-a-trade-show)
- [Run ticketing for a university or campus event](https://www.ticketfairy.com/fr/guides/run-a-university-or-campus-event)
- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

## Vendez des billets avec Ticket Fairy

Tout ce qui figure dans ces guides est dans votre tableau de bord dès le jour de votre inscription.

- Montez votre événement en quelques minutes
- Les événements gratuits sont gratuits
- Fai, votre copilote, est intégrée

 [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Voyez-le lors d'un appel

Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement.

 [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/attraction-ticketing-software)

### Des conseils pour vendre plus de billets

Des conseils pratiques d'organisateurs qui affichent complet, et chaque nouveau guide dès sa publication.

Nous respectons votre vie privée. Désabonnement à tout moment.
