---
title: "Send event document packs to your performers, traders and crew | Guides Ticket Fairy"
description: "Put together what one kind of contact needs for your event, such as the site rules, the map, their own day sheet, their contract and their rider, and send it to all of them in one step. Each person gets an email with their own link, opens their pack with no sign-in, and sees their own day sheet and contract. You see who got it and who opened it, share one person's link with a QR code, and stop a link at any time."
canonical: "https://www.ticketfairy.com/fr/guides/send-document-packs-to-your-performers-traders-and-crew"
---

# Send event document packs to your performers, traders and crew | Guides Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/fr/guides)
3. Send event document packs to your performers, traders and crew

Piloter la production

# Send event document packs to your performers, traders and crew

Before every show, production teams send the same bundle to dozens of performers, traders and crew, then tailor each email with that person's times and paperwork. A document pack goes to everyone at once, and each person's copy fills in their own day sheet, contract and rider, always the latest version.

Put together what one kind of contact needs for your event, such as the site rules, the map, their own day sheet, their contract and their rider, and send it to all of them in one step. Each person gets an email with their own link, opens their pack with no sign-in, and sees their own day sheet and contract. You see who got it and who opened it, share one person's link with a QR code, and stop a link at any time.

Pour:  Sending performers, traders, suppliers and crew everything they need for your event

Durée:  9 minutes

- [Open Packs](#step-1)
- [Start a pack](#step-2)
- [Choose who it is for](#step-3)
- [Add the parts](#step-4)
- [Make the pack](#step-5)
- [Send the pack](#step-6)
- [Check who got the pack](#step-7)
- [The pack a person opens](#step-8)

## Avant de commencer

- You need an owner, admin or producer role on the event.
- The files you want in the pack are in the event's Documents and shared with everyone. A file private to your team cannot go in a pack.

1. ## Open Packs

   Open the event, select **Operations**, select **Documents** at the top of the list of sections, then select **Packs**.

   **Remarque:** Each pack shows who it is for, its parts and how many people have a working link.
          ![Ticket Fairy document packs for a festival, with a performer welcome pack and a trader pack, their parts and how many people have a working link](https://www.ticketfairy.com/embeds/posters/marketing-event-document-packs--packs.png)    Documents, Packs.
2. ## Start a pack

   Select **Make a pack**, then choose one of the **Common packs**, or leave them and add your own parts.

   **Remarque:** The common packs are the **Performer welcome pack**, **Trader pack**, **Crew pack** and **Supplier pack**.
          ![Ticket Fairy dialog to make a pack, started from the performer welcome pack, with who it is for, the days the link works, the message and the parts in order](https://www.ticketfairy.com/embeds/posters/marketing-event-document-packs--make-a-pack.png)    Make a pack.
3. ## Choose who it is for

   Enter the **Pack name**, choose **Who it is for** and enter the **Days the link works**.

   **Remarque:** A pack is for **Performers**, **Traders**, **Suppliers**, **Crew**, **Volunteers** or **Outside teams**. Links work for 1 to 120 days, and 30 days is filled in first.
4. ## Add the parts

   Add each part under **What is in the pack**, then use **Up** and **Down** to put them in order.

   - **Add a file**: The same file from Documents for everyone, such as the site rules or the map.
   - **Add a note**: A heading and a note for everyone, such as parking and arrival.
   - **Add a day sheet**: Each person's own day sheet for performers and crew, or a team's or a stage's, for one day or every day of the event.
   - **Add their contract**: For performers, traders and suppliers: each person sees their own contract and its status, and downloads the signed copy.
   - **Add their rider**: For performers: each performer sees their own rider files, once you have them.
   **Remarque:** A pack holds up to 30 parts.
5. ## Make the pack

   Optional: enter a **Message at the top (optional)**, then select **Make pack**. The pack opens, ready to send.
          ![Ticket Fairy performer welcome pack with who it is for, how long the link works, the working links, its parts and when it was sent](https://www.ticketfairy.com/embeds/posters/marketing-event-document-packs--pack.png)    One pack, ready to send.
6. ## Send the pack

   Select **Send**, tick the people to send it to, add a **Message in the email (optional)**, then select the button that counts the people.

   **Remarque:** Each person gets an email from you with their own link and no attachments. A person with no email address is listed, so share a link with them instead; you can send to up to 500 people at a time.
          ![Ticket Fairy dialog to send the performer welcome pack, with each performer ticked, one who has opened it, one with no email address and the message](https://www.ticketfairy.com/embeds/posters/marketing-event-document-packs--send.png)    Send a pack.
7. ## Check who got the pack

   In the pack, select the send under **Sent**. **Who got the pack** lists each person with **Sent**, **May not have arrived** or **Not sent**, and when they opened it.

   **Remarque:** Select the button to send again, and the email goes only to the people who may not have the pack.
          ![Ticket Fairy Who got the pack for the performer welcome pack, with one performer who opened it, one whose email may not have arrived and one with no email address](https://www.ticketfairy.com/embeds/posters/marketing-event-document-packs--who-got-it.png)    Who got the pack.

## The pack a person opens

The link opens the pack with your brand and message, for that person only: the files to download, the notes, their day sheet one day at a time, their contract with its status and signed copy, and their rider. It needs no sign-in and shows the latest version of each part.

**Remarque:** After the link ends or you stop it, the page says so and asks them to ask you for a new link.

       ![Ticket Fairy pack page for the performer Nova Lights, with the welcome message, the site rules to download, their day sheet, their contract and their rider](https://www.ticketfairy.com/embeds/posters/marketing-event-document-packs--pack-for-one-person.png)    The pack a performer opens.

## Essayez ces étapes sur votre propre événement

Créez un compte gratuit, montez votre événement et suivez les étapes ci-dessus dans votre propre tableau de bord. Cela prend quelques minutes et vous n'avez pas besoin de réserver un appel commercial.

    Votre adresse e-mail    [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Ou faites-le faire pour vous

Fai reads your packs and who got them, makes or changes a pack, emails it to the people you choose, starts a send that did not start and stops one person's link. She waits for your yes first. Share one person's link or QR code from the dashboard, because the link shows there once.

### Dans votre tableau de bord, avec Fai

Make a performer welcome pack for \<EVENT NAME\> with the site rules, each performer's own day sheet and their contract, and send it to every booked performer

## Laissez Fai le faire pour vous

Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus.

   [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Share one person's link or QR code

1. ### Get their link

   In the pack, select **Share a link**, choose **Who**, then select **Get link**.

   **Remarque:** Select **Copy link** to send it in a message app, or let their phone scan the QR code at the gate. The link shows only once, so get a new link and stop the old one if it is lost.
          ![Ticket Fairy dialog with The Tidewater Band's link to the performer welcome pack, its QR code and the date it works until](https://www.ticketfairy.com/embeds/posters/marketing-event-document-packs--share-a-link.png)    One person's link, with its QR code.

Get one person's link or QR code in the pack in the dashboard, where it shows once. Fai can email the pack to that person instead.

### Dans votre tableau de bord, avec Fai

Send the performer welcome pack at \<EVENT NAME\> to \<PERFORMER NAME\> only

## Stop one person's link

1. ### Stop the link

   In **Who got the pack**, select **Stop link** beside the person, then confirm.

   **Remarque:** The link stops opening the pack at once, and the person sees that it was stopped. You can send them a new link at any time.
          ![Ticket Fairy pack page telling a performer that their link was stopped and to ask for a new one](https://www.ticketfairy.com/embeds/posters/marketing-event-document-packs--link-stopped.png)    What the person sees after you stop their link.

Fai stops one person's link to a pack after you confirm.

### Dans votre tableau de bord, avec Fai

Stop The Tidewater Band's link to the performer welcome pack at \<EVENT NAME\>

## Remove a pack

1. ### Remove it

   In the pack, select **Remove**, then confirm.

   **Remarque:** Nobody can open the pack any more, and every link to it stops working. What was sent stays in the history.

Fai removes a pack after you confirm, which stops every link to it.

### Dans votre tableau de bord, avec Fai

Remove the crew pack from \<EVENT NAME\>

## Questions que vous pourriez avoir

Does a pack change after I send it?:  Yes. Each part fills in when the person opens the link, so a day sheet or contract you change later shows its latest version. Select **Change** to add or remove parts for everyone who has a link.

Why can I not add a file?:  The file is not in Documents yet, or it is private to your team. Upload it in the Files view of Documents and share it with everyone, then add it.

Which day sheet does a crew member see?:  Their own day sheet is the one of the first team they work in. To show another team's sheet, add a day sheet part and choose **A team's**.

Which contract shows in a pack?:  The contract you sent to that person, with its status. A draft, or a contract that was declined or cancelled, does not show.

What if the send did not start?:  **Who got the pack** says nobody got an email. Select **Start again** to send it now.

How many packs can an event have?:  Up to 50. Remove a pack you no longer use to make another.

## Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

   [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Guides associés

- [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/features)
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- [Send your event contracts and get them signed online](https://www.ticketfairy.com/fr/guides/send-contracts-and-get-them-signed-online)
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- [Let outside teams name their own people for event passes](https://www.ticketfairy.com/fr/guides/let-outside-teams-name-their-own-people-for-passes)
- [Choose who approves accreditation requests for your event](https://www.ticketfairy.com/fr/guides/choose-who-approves-accreditation-requests)
- [Recruit volunteers for your event](https://www.ticketfairy.com/fr/guides/recruit-volunteers-for-your-event)
- [Approve or decline accreditation requests for your event](https://www.ticketfairy.com/fr/guides/approve-or-decline-accreditation-requests-for-your-event)
- [Give your event volunteers their own page and track their hours](https://www.ticketfairy.com/fr/guides/give-volunteers-their-own-page-and-track-hours)
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- [Give crew meals at your event meal desk](https://www.ticketfairy.com/fr/guides/give-crew-meals-at-your-meal-desk)
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- [Charge outside teams for the crew meals they eat at your event](https://www.ticketfairy.com/fr/guides/charge-outside-teams-for-their-crew-meals)
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- [Set up a self-service check-in kiosk for your event](https://www.ticketfairy.com/fr/guides/set-up-a-self-service-check-in-kiosk-for-your-event)
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- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

## Vendez des billets avec Ticket Fairy

Tout ce qui figure dans ces guides est dans votre tableau de bord dès le jour de votre inscription.

- Montez votre événement en quelques minutes
- Les événements gratuits sont gratuits
- Fai, votre copilote, est intégrée

 [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Voyez-le lors d'un appel

Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement.

 [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/features)

### Des conseils pour vendre plus de billets

Des conseils pratiques d'organisateurs qui affichent complet, et chaque nouveau guide dès sa publication.

Nous respectons votre vie privée. Désabonnement à tout moment.