--- title: "Add a venue page to the brand you already run | Ticket Fairy Guides" description: "Choose a venue your brand has run events at, or search for any venue by name, prove an email address at the venue's own website, and its public page appears in your brand beside your events." canonical: "https://www.ticketfairy.com/guides/add-a-venue-to-your-brand" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Add a venue page to the brand you already run Your venue pages # Add a venue page to the brand you already run If your venue team started selling tickets here before the venue page was claimed, or your promoter group runs the room, you can take that page over from inside the dashboard. Your brand keeps every event it already has, and the venue page becomes one more thing you look after. Takes: 5 minutes [Watch the video: Add a venue page to the brand you already run](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/add-a-venue-to-your-brand/8d434822bc0a8297afd148e727eda94219165690f24c4a4afb5c1b06cd4a85c4/d72663dadf1e355e/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-add-a-venue-to-your-brand-d72663dadf1e.vtt) ***Watch how it's done** 2 min 3 s, with captions.* - [Open Venues in your brand](#step-1) - [Choose the venue](#step-2) - [Enter your email address at the venue's domain](#step-3) - [Enter the six digits from the email](#step-4) - [Say what you do at the venue](#step-5) - [Open the page you now look after](#step-6) ## Before you start - You need an owner or an admin seat on the brand the venue will join. With a producer, marketing or stats seat, you can see the venue list, but only owners and admins can add a venue to the brand. - You need an email address at the website your venue publishes. We send codes only to that domain, and the venue you choose shows you which one it is. - Your brand has venue pages switched on, so **Venues** is in its menu. 1. ## Open Venues in your brand [Play from here](#guide-video) Open **Venues** in your brand, then select **Add a venue**. **Note:** If your brand doesn't look after a venue yet, the list is empty, with the same button on it. ![The Venues list with the venue pages a brand looks after](https://www.ticketfairy.com/embeds/posters/marketing-venue-page--your-venues.png) *Brand, Venues.* 2. ## Choose the venue [Play from here](#guide-video) The dialog opens on the venues your brand has run events at, with a search box for every other venue on the platform. - **Choose**: Takes the venue beside it into the next step. - **Search for a venue**: Looks up a venue your brand has never played, from three letters of its name. **Note:** Running events at a venue doesn't give your brand its page, so you still prove a venue on that list with a code, like any other. ![The Add a venue dialog with a venue search box and three suggested venues, two with a Choose button and one that another brand looks after](https://www.ticketfairy.com/embeds/posters/marketing-venue-claim--pick-a-venue.png) *Brand, Venues, Add a venue.* 3. ## Enter your email address at the venue's domain [Play from here](#guide-video) The dialog shows the venue's own website. Enter an address on that domain and select **Send the code**. **Note:** An address on a subdomain of that domain counts too, so bookings@mail.yourvenue.com proves as much as bookings@yourvenue.com. ![The Prove you work at The Lantern Rooms step with an email address at the venue's own domain entered and Send the code](https://www.ticketfairy.com/embeds/posters/marketing-venue-claim--prove-the-address.png) *Brand, Venues, Add a venue, prove the address.* 4. ## Enter the six digits from the email [Play from here](#guide-video) We send the code to that address, and it works for 15 minutes. Enter it and select **Confirm**. **Note:** You get five tries with each code, and if you select **Send another code**, the old one stops working. **Tip:** A venue mailbox is often shared, so the email says which venue's page the code is for. ![The code step with a six-digit code entered, Send another code and Confirm](https://www.ticketfairy.com/embeds/posters/marketing-venue-claim--enter-the-code.png) *Brand, Venues, Add a venue, enter the code.* 5. ## Say what you do at the venue [Play from here](#guide-video) Choose **I run the venue** or **I am on the team here**, then select **Add the venue**. **Note:** Either answer lets your brand change what the page says. You can add your name and job title beside your answer, in your own words, or leave both empty. ![The What do you do at The Lantern Rooms question with I run the venue chosen, a name and job title entered, and Add the venue](https://www.ticketfairy.com/embeds/posters/marketing-venue-claim--what-you-do-here.png) *Brand, Venues, Add a venue, your role.* 6. ## Open the page you now look after [Play from here](#guide-video) The dialog says "The page is now part of \. Open it to change what it says." Select **Open the page**. **Tip:** **Add another venue** starts the next one without closing the dialog. ![Confirmation that The Lantern Rooms page is now part of the brand, with Add another venue and Open the page](https://www.ticketfairy.com/embeds/posters/marketing-venue-claim--venue-added.png) *Brand, Venues, Add a venue, done.* ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai can list the venues your brand has played whose pages it could still claim, and search every venue on the platform by name. She tells you which ones can be claimed and why the others cannot. You prove the address yourself in the dialog, because confirming a code gives a venue page to a brand. MCP and the command line can't claim a venue. ### In your dashboard, with Fai ``` Which venues has this brand run events at that we could still claim the page for? Then look up and tell me whether we can claim it and which email domain it needs ``` ## Questions you might have **Why can't I claim a venue the search found?** The venue shows which of three reasons applies. Another brand looks after the page already; the venue publishes a phone number and no website, so there is nothing to send a code to; or it publishes no way to reach it at all. For the last two, contact Ticket Fairy support, and a person checks the venue with you. **Why does searching for "The O2" find nothing?** The search uses words of three letters or more and skips common ones such as "the", so a name made only of those matches nothing. Search for the distinctive part instead, such as "O2 Academy". **Does adding a venue change who owns my brand?** No. Your brand keeps the owner it has, whichever answer you give about what you do at the venue. That's different from claiming the page from the public venue page, which creates a new brand for the venue. **Can I add a venue with a producer, marketing or stats seat?** No. You need an owner or an admin seat on the brand, and the page says "Only this brand's owners and admins can claim a venue for it." if you hold another one. With a producer, marketing or stats seat, you can see the venue list. **My venue is not in the suggestions. Is that a problem?** No. The suggestions are the venues your brand has run events at, as a shortcut. A venue that has never sold a ticket with Ticket Fairy still has a page, and the search finds it by name. **How many venues can one brand look after?** As many as your team claims. You prove each one separately, and a venue page has one brand looking after it at a time. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/venue-pages) - [Claim your venue's page on Ticket Fairy](https://www.ticketfairy.com/guides/claim-your-venue-page) - [Change what your venue's page says](https://www.ticketfairy.com/guides/change-what-your-venue-page-says) - [Ask the venue to help with their page](https://www.ticketfairy.com/guides/ask-the-venue-to-help-with-their-page) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/venue-pages) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)