# Add a venue page to the brand you already run | Ticket Fairy Guides 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Add a venue page to the brand you already run Your venue pages # Add a venue page to the brand you already run A venue team that started selling tickets here before the venue page was claimed can take that page over from inside the dashboard, and so can a promoter group that runs the room. Your brand keeps every event it already has, and the venue page joins it as one more thing you look after. Choose a venue your brand has run events at, or search for any venue by name, prove an email address at the venue's own website, and its public page joins your brand beside your events. For: Running a brand on Ticket Fairy and taking over a venue page from inside it Takes: 5 minutes [Watch the video: Add a venue page to the brand you already run](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/add-a-venue-to-your-brand/b34e94e5a0e878b65e15beb4609ace17439deaeb99e21ec9f896e99e47fb4ce5/34446083615ca486/guide.mp4) **Watch how it's done** 1 min 52 s, with captions. - [Open Venues in your brand](#step-1) - [Choose the venue](#step-2) - [Enter your email address at the venue's domain](#step-3) - [Enter the six digits from the email](#step-4) - [Say what you do at the venue](#step-5) - [Open the page you now look after](#step-6) ## Before you start - You need an owner or an admin seat on the brand the venue will join. A producer, marketing or stats seat can read the venue list, and adding a venue to the brand stays with owners and admins. - You need an email address at the website your venue publishes. That is the only address a code goes to, and the venue you choose names the domain for you. - Your brand has venue pages switched on, so **Venues** is in its menu. 1. ## Open Venues in your brand [Play from here](#guide-video) Your brand's venue pages sit under **Venues**. Select **Add a venue**. **Note:** A brand that looks after no venue yet opens on an empty list with the same control on it. ![Ticket Fairy Venues list with the venue pages a brand looks after](https://www.ticketfairy.com/embeds/posters/marketing-venue-page--your-venues.png) Brand, Venues. 2. ## Choose the venue [Play from here](#guide-video) The dialog opens on the venues your brand has run events at, with a search box for every other venue on the platform. - **Choose**: Takes the venue beside it into the next step. - **Search for a venue**: Looks up a venue your brand has never played, from three letters of its name. **Note:** Running an event at a room does not entitle a brand to its page, so a venue on that list is still proved by a code the same way any other is. 3. ## Enter your email address at the venue's domain [Play from here](#guide-video) The dialog names the website the venue publishes. Enter an address on that domain and select **Send the code**. **Note:** An address on a subdomain of that domain counts too, so bookings@mail.yourvenue.com proves as much as bookings@yourvenue.com. 4. ## Enter the six digits from the email [Play from here](#guide-video) The code reaches that address and is good for 15 minutes. Enter it and select **Confirm**. **Note:** Each code allows five tries, and **Send another code** stops the old one working. **Tip:** A venue mailbox is often shared, so the email names the venue whose page was asked for. 5. ## Say what you do at the venue [Play from here](#guide-video) Choose **I run the venue** or **I am on the team here**, then select **Add the venue**. **Note:** Either answer lets your brand change what the page says. Your name and your job title sit beside your answer in your own words, and both can stay empty. 6. ## Open the page you now look after [Play from here](#guide-video) The dialog answers "The page is now part of \. Open it to change what it says." Select **Open the page**. **Tip:** **Add another venue** starts the next one without closing the dialog. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai, the assistant inside your dashboard, can list the venues your brand has played whose pages it could still claim, and search every venue on the platform by name. She tells you which ones can be claimed and why the others cannot. Proving the address stays with you in the dialog, because confirming a code gives a venue page to a brand. MCP and the command line do not reach a venue claim. ### In your dashboard, with Fai Which venues has this brand run events at that we could still claim the page for? Then look up \ and tell me whether we can claim it and which email domain it needs ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Questions you might have Why can I not claim a venue the search found?: The venue says which of three reasons it is. Another brand looks after the page already; the venue publishes a phone number and no website, so there is nothing to send a code to; or it publishes no way to reach it at all. The last two are sorted out by contacting us, and a person checks the venue with you. Why does searching for "The O2" find nothing?: The search reads words of three letters or more and passes over common ones such as "the", so a name made only of those matches nothing. Search for the distinctive part instead, such as "O2 Academy". Does adding a venue change who owns my brand?: No. Your brand keeps the owner it has, whichever answer you give about what you do at the venue. That differs from claiming a venue page from the public venue page, which builds a brand around the claim. Can a promoter or a stats seat add a venue?: No. You need an owner or an admin seat on the brand, and the page answers "Only this brand's owners and admins can claim a venue for it." if you hold another one. Producers, marketing and stats seats read the venue list. My venue is not in the suggestions. Is that a problem?: No. The suggestions are the venues your brand has run events at, as a shortcut. A venue that has never sold a ticket with us still has a page, and the search finds it by name. How many venues can one brand look after?: As many as your team claims. Each one is proved on its own, and a venue page has one brand looking after it at a time. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/features) - [Claim your venue's page on Ticket Fairy](https://www.ticketfairy.com/guides/claim-your-venue-page) - [Change what your venue's page says](https://www.ticketfairy.com/guides/change-what-your-venue-page-says) - [Ask the venue to help with their page](https://www.ticketfairy.com/guides/ask-the-venue-to-help-with-their-page) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/features) ### Tips for selling more tickets Practical advice from organisers who sell out, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)