---
title: "Ask every guest at your event to sign a waiver | Ticket Fairy Guides"
description: "Publish a waiver on your event so each guest signs it online before they arrive, or at checkout, with a parent or guardian signing for children, then see who still needs to sign, send reminders and open any signed copy."
canonical: "https://www.ticketfairy.com/guides/ask-every-guest-to-sign-a-waiver"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/guides)
3. Ask every guest at your event to sign a waiver

Checkout and orders

# Ask every guest at your event to sign a waiver

When every guest at your event signs before taking part, you add your waiver wording to the event and publish it. Each guest with a matching ticket then gets an email with their own link to sign, and you see who has signed in one list.

Takes:  12 minutes

- [Open Waivers](#step-1)
- [Start the waiver](#step-2)
- [Enter the waiver name](#step-3)
- [Enter the wording](#step-4)
- [Choose the tickets that need a signature](#step-5)
- [Publish the waiver](#step-6)
- [Choose the signing rules](#step-7)
- [Save the signing rules](#step-8)
- [Check who still needs to sign](#step-9)

## Before you start

- You need an owner, admin or producer login for the event. Door staff can open the page and read it, and cannot change it. The page shows guests' names, emails and signed copies, so other team logins, such as Stats or Marketing, cannot open it.
- You have the waiver wording your lawyer has checked. Ticket Fairy doesn't provide waiver wording.

1. ## Open Waivers

   Open your event, then select **Waivers** under **Interact**.

   ![Ticket Fairy Waivers page for an event with no waiver yet](https://www.ticketfairy.com/embeds/posters/marketing-signed-waivers--start.png)    
   *Event, Interact, Waivers.*
2. ## Start the waiver

   Select **Set up a waiver**.
3. ## Enter the waiver name

   Enter a name in **Waiver name**, such as Activity waiver. Guests see it as the title of the page they sign.

   ![Ticket Fairy Waivers page with the waiver wording, signing rules, guests and version history](https://www.ticketfairy.com/embeds/posters/marketing-signed-waivers--waiver.png)    
   *Waivers, Waiver wording.*
4. ## Enter the wording

   Enter the text your guests agree to in **Wording**.

   **Note:** Each guest's signed copy keeps the exact wording they signed, so a later change never changes what an earlier guest agreed to.
5. ## Choose the tickets that need a signature

   Optional: choose ticket types in **Tickets that need a signature**. Leave it empty to ask every guest.

   **Note:** A change to these ticket types takes effect when you publish. Guests with a ticket type you add then get their link to sign.
6. ## Publish the waiver

   Select **Publish**, then select **Publish** in the confirmation.

   **Note:** Each guest who already has a matching ticket gets an email with a link to sign. Guests who buy later get the link with their tickets.
7. ## Choose the signing rules

   In **Signing rules**, change the rules that suit your event.

   - **Ask guests to sign at checkout**: Buyers sign for each ticket holder before they pay, and a guest the buyer does not sign for still gets their own link. This is off until you turn it on.
   - **Block entry until signed**: Your door team cannot check a guest in until they have signed. This is off until you turn it on.
   - **Parent or guardian signs for**: A parent or guardian enters the child's name and signs for guests under the age you choose, 18 to start with. One parent can sign for several children.
   - **Send reminders automatically**: Guests who have not signed get a reminder 3 days and 3 hours before the event. You can choose other times or turn reminders off.
   - **Keep signed copies for**: Ticket Fairy keeps every signed copy forever until you choose a number of years instead. With a number of years, Ticket Fairy removes the names, contact details and signatures that many years after the event, on the copies guests have already signed too, and keeps the record of each signing.
8. ## Save the signing rules

   Select **Save changes**. The rules apply from the moment you save.
9. ## Check who still needs to sign

   In **Guests**, select **Not signed yet** to see each guest who has not signed. You see the count beside each filter.

   **Note:** Search by a guest's name, email or the name of a child a parent signed for. Choose a version in **Show signatures of** to see who signed it.

## Or have it done for you

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

Fai, the assistant inside your dashboard, can read your waiver and its versions, save the wording and signing rules, publish a new version, copy a waiver from another of your events, turn it off, list who has signed, send reminders, open a signed copy, void a signature and export the guest list. She asks you before each change and before she sends any email.

### In your dashboard, with Fai

```
Set up a waiver on <EVENT NAME> with the wording I paste below, ask guests to sign at checkout, and publish it once I approve the wording
```

## Remind guests who have not signed

Select **Remind everyone who hasn't signed**, then confirm. Each guest who has not signed gets their signing link again, and a guest who signed in the meantime gets nothing.

Fai can send reminders to everyone who has not signed, or to the guests you name, after you approve.

### In your dashboard, with Fai

```
Remind every guest of <EVENT NAME> who has not signed the waiver yet
```

## Open a guest's signed copy

In the guest's row, select **Open signed copy**. The copy opens as a PDF with the wording they signed, who signed, when, and how.

Fai can open a guest's signed copy for you. Each copy someone opens is recorded.

### In your dashboard, with Fai

```
Open the signed waiver of <GUEST NAME> at <EVENT NAME>
```

## Void a signature

In the guest's row, select **Void signature**, enter a **Reason**, then confirm. The guest signs again with their link, and the voided copy stays in the history with your reason.

Fai can void a signature with the reason you give, after you approve.

### In your dashboard, with Fai

```
Void the waiver signature of <GUEST NAME> at <EVENT NAME> because they signed for the wrong child
```

## Export the guest list

Select **Export**. Ticket Fairy emails you the file when it is ready, with the guests your filters and search show.

Fai can start the same export, with the same filters, after you approve.

### In your dashboard, with Fai

```
Export the waiver guest list of <EVENT NAME> for guests who have not signed
```

## Copy a waiver from another event

Select **Copy from another event**, choose the event, then select **Copy this waiver**. The copy replaces your draft wording and waits for you to publish it.

![Ticket Fairy Copy a waiver from another event dialog with two events](https://www.ticketfairy.com/embeds/posters/marketing-signed-waivers--copy-from-another-event.png)

*Waivers, Copy a waiver from another event.*

Fai can list your other events with a published waiver and copy one into this event's draft.

### In your dashboard, with Fai

```
Copy the waiver from <OTHER EVENT NAME> into <EVENT NAME>
```

## Publish a new version of the wording

Change the wording, select **Publish**, then confirm. Guests who have not signed are asked to sign the new version, and guests who signed keep the version they signed.

**Note:** To ask every guest again, tick **Ask everyone to sign again, including guests who signed an earlier version** before you publish. Their earlier signed copies are kept.

Fai can save new wording and publish it as the next version, after you approve the wording.

### In your dashboard, with Fai

```
Publish the new waiver wording I paste below as the next version on <EVENT NAME>
```

## Turn the waiver off

Select **Turn off waiver**, then select **Turn off**. Guests are not asked to sign any more, and every signed copy is kept.

Fai can turn the waiver off after you approve. Every signed copy is kept.

### In your dashboard, with Fai

```
Turn off the waiver on <EVENT NAME>
```

## Questions you might have

**What does a guest see when they sign?**

 The guest opens the link in their email and sees the event, the waiver wording and a box to sign. They draw their signature with a finger or mouse, or type their name, then confirm that they agree to sign electronically. They can open their signed copy as a PDF straight after.

**Can a parent sign for their children?**

 Yes. With **Parent or guardian signs for** set, a guest under that age is signed for by a parent or guardian, who enters the child's name and how they are related. One parent can sign for several children in the same order at once.

**Does a guest who comes to every event sign every time?**

 Yes. Each event's waiver needs its own signature, even when the wording is the same as at your other events. A signature does not expire, so a guest signs once for each event.

**What does my door team see when they scan a ticket?**

 The scan shows whether the guest has signed, who signed and which version, and how many guests in the same order have signed. With **Block entry until signed** on, the scan refuses a guest who has not signed, and the guest can sign on their phone with the link in their email.

**Do entry pass holders sign the waiver too?**

 Yes, when the waiver asks every guest. Each holder of an entry pass for the event, its venue or your brand gets their own link to sign, the door scan of their pass shows whether they have signed, and **Block entry until signed** applies to them as to ticket holders. They show in **Guests** with their pass type. When you delete an entry pass, its holder is no longer asked to sign: their link stops working and they get no more reminders. A signature they already gave is kept.

**What happens to the automatic reminders when I move the event to a new date?**

 Guests who have not signed get the reminders again before the new date, at the same times before the start.

**How long are signed copies kept?**

 Forever, unless you choose a number of years in **Keep signed copies for**. Ticket Fairy keeps them when a guest closes their account too. When you choose a number of years, Ticket Fairy removes the names, contact details and signatures that many years after the event, and the record of who signed which version and when stays. When you change the number of years, the new period applies to every copy of this waiver, including the ones guests have already signed. A shorter period removes the details of any copy whose new date has passed within a day of your save. A longer period, or **Forever**, keeps the copies not removed yet for longer. Details already removed can't be brought back.

**What happens to a signature when an order is refunded?**

 The guest is no longer asked to sign, and a signature they already gave is kept with the event's other signed copies.

**Can I read the wording of an earlier version?**

 Yes. **Version history** lists every version you published, who published it and when. Select **Read wording** to see the exact text guests signed.

**Is a signed waiver legally binding?**

 Ticket Fairy records the wording, the signature, the time and how the guest signed. Whether a waiver protects you depends on its wording and on where your event is. Check your wording with your lawyer.

**How is a waiver different from custom terms at checkout?**

 Custom terms are one agreement the buyer accepts for the whole order before they pay. A waiver is signed by each guest, or by a parent for a child, and keeps a signed copy for every ticket.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/checkout)
- [Add custom terms to your event checkout](https://www.ticketfairy.com/guides/add-custom-terms-to-your-checkout)
- [Choose which details checkout asks your ticket buyers for](https://www.ticketfairy.com/guides/choose-which-attendee-details-checkout-collects)
- [Scan tickets at the door](https://www.ticketfairy.com/guides/scan-tickets-at-the-door)
- [Find and manage the orders for your event](https://www.ticketfairy.com/guides/find-and-manage-your-event-orders)
- [Download your ticket buyers](https://www.ticketfairy.com/guides/download-your-ticket-buyers)
- [Refund an order on your event](https://www.ticketfairy.com/guides/refund-an-order)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

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  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## Sell tickets with Ticket Fairy

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 [Create a free account](https://manage.ticketfairy.com/welcome)

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## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/checkout)

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---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)