--- title: "Ask Fai about your event | Ticket Fairy Guides" description: "Ask Fai about your event by typing or out loud, have her chart the answer or make the change for you, and check her work before you rely on it." canonical: "https://www.ticketfairy.com/guides/ask-fai-about-your-event" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Ask Fai about your event Fai, your AI teammate # Ask Fai about your event Fai reads your own events, orders and buyers, answers in plain language, and asks before she changes anything. When you need a number before deciding anything, you can ask her for it the way you would ask a colleague. Takes: 10 minutes [Watch the video: Ask Fai about your event](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/ask-fai-about-your-event/612fa57c392ff64715232da5f37802af41ff7c495085bda981bdc70ec0ef26e0/b99dfbed2b46f65b/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-ask-fai-about-your-event-b99dfbed2b46.vtt) ***Watch how it's done** 4 min 27 s, with captions.* - [Open Fai and ask in your own words](#step-1) - [Answer the questions she asks back](#step-2) - [Approve anything that changes your event](#step-3) - [Ask for a chart](#step-4) - [Check the figure against the report](#step-5) ## Before you start - You are signed in to the dashboard, with the brand you want to ask about selected. Fai answers about what you can already see, so your role decides what she will tell you. - Fai's help with your events, tickets, orders, buyers, and sales and door reports is free on every plan. On Free it counts towards your daily Fai chat limit. Drafting campaigns and content, and research, use your plan's Fai usage. - You know roughly what you want to know. A question with a name and a number in it gets a better answer than one without. 1. ## Open Fai and ask in your own words [Play from here](#guide-video) Select **Ask Fai** and enter your question the way you would ask a colleague. **Note:** You do not have to name a report or a field. "Which ticket type is selling slowest?" works as well as anything more formal. 2. ## Answer the questions she asks back [Play from here](#guide-video) Answer the follow-up when Fai needs a detail she cannot work out. **Note:** She asks rather than guesses when a question could mean two things. Picking from her list is faster than starting again with a longer question. ![Fai asking a clarifying question in the dashboard, with the answers offered as choices](https://www.ticketfairy.com/embeds/posters/marketing-agent--audience-question.png) *Fai, asking what she needs before answering.* 3. ## Approve anything that changes your event [Play from here](#guide-video) Read the change Fai proposes, then approve it. **Note:** Approve it only when it says what you meant. She reads your data freely, but anything that changes an event, an order or a message comes to you first. 4. ## Ask for a chart [Play from here](#guide-video) Ask for the figures as a chart when the shape matters more than the numbers. **Note:** She draws it in the conversation as a line, bar, pie or donut, with her own sentence above it saying what it shows. Select the chart to open it full size with the figures behind it as a table. ![Fai answering with a bar chart of tickets sold per day, with her summary above it](https://www.ticketfairy.com/embeds/posters/marketing-fai-chart--sales-by-day.png) *Fai, answering with a chart.* 5. ## Check the figure against the report [Play from here](#guide-video) Open **Performance** for the event and compare the figure before you act on it. **Note:** Fai uses the same data as the reports. Say so in the conversation when a figure looks wrong, and open the report to see which of the two is right. ## Or have it done for you Fai is the agent path. She works on the brand and event you have open, sees what your role can see, and asks before she changes anything. ### In your dashboard, with Fai ``` How many tickets has sold so far, and how does that compare with the same point before my last event ``` ### From your own assistant, over MCP Connect your assistant to [our MCP server](https://www.ticketfairy.com/mcp-server) and ask it: Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes. ``` Pick the brand, find the event and show its sales ``` ## From your terminal Install the CLI from [our CLI page](https://www.ticketfairy.com/cli), sign in with `ticketfairy auth login`, and choose the brand you are working on with `ticketfairy brand use `. `ticketfairy brand list` and `ticketfairy event list` show the IDs the other commands use. The CLI gives you the same figures Fai uses, without the conversation. ### Show an event and its current sales ``` ticketfairy event stats ``` ## Ask her to do the work, not only describe it [Play from here](#guide-video) 1. ### Give her the whole job Ask for the outcome rather than the step, and let Fai propose the changes she needs to make. **Note:** She asks for every detail she is missing before she proposes anything, and nothing is saved until you approve it. Fai proposes the changes and waits for your approval on each one. ### In your dashboard, with Fai ``` Set up an early bird tier for at twenty per cent below the standard price, ask me for the allocation and the dates, and show me the change before you save it ``` ### From your own assistant, over MCP Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes. ``` Pick the brand, find the event and show its ticket types ``` ### From your terminal The same change from the command line, without the conversation. #### Create a ticket release ``` ticketfairy ticket create --name "Early Bird" --price 18 ``` ## Things worth asking her for [Play from here](#guide-video) 1. ### Send guest tickets Name the people, the ticket type and how many each gets, and approve the list she shows you. **Note:** Each person gets a real ticket by email, out of your stock. If you send one to the wrong person, cancel that order from the Guest tab: the barcode stops working and the ticket goes back into your stock, though you can't recall the email. 2. ### Turn the answer into a report Ask for a full summary when the answer is going to a partner, a venue or the rest of your team. **Note:** She builds a document in the conversation with sections, tables and the figures already in it, which suits a sponsor update or a post-event round-up better than a chat answer you have to retype. 3. ### Check the weather for an outdoor date Ask what the weather will do at your event, or what it usually does on that date. **Note:** She checks the forecast when the event is close enough for one, and years of past weather for the same calendar date when it isn't. That's the difference between guessing about a marquee and knowing. 4. ### Read your flyer Ask her to read the flyer, then pick a file you are happy to have online when she opens the picker. **Note:** She takes the date, line-up and venue off the artwork you already made, so you don't type the event details twice, and only owners and admins can ask. The file you pick is uploaded to your event images on the way, and stays there whether or not you build the event from it. 5. ### Let her read the page with you, in the desktop app Ask her to do it on the page when a job is quicker shown than described. **Note:** She can move around the page, reading it and using the controls on it, so she can help with parts of Ticket Fairy her other tools don't reach. This works only in the desktop app: in a browser she can't do it, and she tells you so rather than trying. Fai reads, draws charts and drafts freely. She asks you before she issues a ticket or changes your event, and you take back a guest ticket sent to the wrong person by canceling its order. ### In your dashboard, with Fai ``` Issue two guest tickets on the comp tier for to ada@example.com and noor@example.com, then show me the list before you send ``` ### From your own assistant, over MCP Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes. ``` Pick the brand, find the event and show its ticket types ``` ## Talk to her instead of typing [Play from here](#guide-video) 1. ### Start talking Select the phone button, **Talk with Fai**, allow your browser to use the microphone, and say what you need. **Note:** Fai answers while you are still speaking, and stops the moment you cut in, so you can change your mind halfway through a sentence. Your browser asks for the microphone the first time only. 2. ### Keep talking while she works Add a detail while she is looking something up, rather than waiting for the answer first. **Note:** She picks up what you added once she finishes the first answer. Every word either of you says appears in the panel as you go, so the conversation is there to read when the call ends. 3. ### Approve a change in the panel or with the words Fai reads out Read the change in the panel. Approve it in the panel, or say the words Fai reads out to you, starting with "approve". **Note:** A plain "yes" or "go ahead" does not approve anything, because the microphone hears the whole room. The words name the change itself, and the change waits until you approve it in the panel or say them. 4. ### End the call Select **End call**, or turn the microphone off to stay on the call without being heard. **Note:** The conversation stays in the panel, so you can follow up a spoken question by typing. A call runs for up to twenty minutes and Fai says so before it ends, and on Free, talking with Fai has limited usage. When you talk, you reach the same Fai, with the same permissions, the same tools and the same approvals as typing. Only the exact words Fai reads out approve a change by voice. ### In your dashboard, with Fai ``` How did sell last weekend, and how does that compare with the weekend before ``` ### From your own assistant, over MCP Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes. ``` Pick the brand, find the event and show its sales ``` ## Questions you might have **Can Fai see other people's events?** No. She works inside the same permissions you do, so she answers about the brands and events your role can see and nothing else. **Will she change something without asking?** No. Fai reads your data without asking; anything that changes an event, an order or a message is put to you first and saved only when you approve it. **What should I do when an answer looks wrong?** Say so in the conversation and name the figure you expected. Then open the report behind it and compare the two. **Can I approve a change by saying yes on a call?** Not with a plain yes. A change that needs approving waits until you approve it in the panel or say the words Fai reads out for that change, starting with "approve". A yes, an okay or a go ahead never approves anything, because the microphone hears everyone in the room. **Why can't I see the call button?** To talk, you need a browser that supports calls and a microphone it can use. In a browser that doesn't support calls, the microphone button still records a single spoken message. The desktop app has neither button, and typing works everywhere. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/fai) - [See how your ticket sales are going](https://www.ticketfairy.com/guides/check-your-sales) - [Send free tickets to your guest list](https://www.ticketfairy.com/guides/issue-guest-tickets) - [Email your ticket buyers about your event](https://www.ticketfairy.com/guides/email-your-buyers) - [Create an event](https://www.ticketfairy.com/guides/create-an-event) - [Check the weather for your event](https://www.ticketfairy.com/guides/check-your-event-weather) - [Install the Ticket Fairy Promoter desktop app to manage your events](https://www.ticketfairy.com/guides/install-the-promoter-desktop-app) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/fai) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)