---
title: "Choose what Fai does on your event | Ticket Fairy Guides"
description: "See the work Fai does on her own for one event and the actions she can take when you ask, and turn off any of her work you do not want on that event."
canonical: "https://www.ticketfairy.com/guides/choose-what-fai-does-on-your-event"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/guides)
3. Choose what Fai does on your event

Running your event day to day

# Choose what Fai does on your event

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

When you run several events, each one needs different help from Fai: a club night needs no catering reader, a conference needs no rider checks. You keep the work each event needs and turn off the rest.

Takes:  4 minutes

- [Open Fai's settings for the event](#step-1)
- [Turn off the work you do not want](#step-2)
- [Check what Fai can do when you ask](#step-3)

## Before you start

- You are an owner or admin of the brand the event belongs to. Other roles do not see Fai's settings.

1. ## Open Fai's settings for the event

   Open the event, select **Operations**, select **Set up** at the top of the page, then select **Fai’s skills**.

   **Note:** **What Fai does** lists the work Fai does on her own, such as reading contracts and riders. Each item says **On** or **Off for this event**.

   ![Fai settings for an event, listing the work Fai does on her own with one item turned off for this event](https://www.ticketfairy.com/embeds/posters/marketing-event-mail-and-meetings--fai-settings.png)    
   *Fai settings for this event.*
2. ## Turn off the work you do not want

   Find the item, using **Search** if the list is long, and select **Turn off for this event**.

   **Note:** Only this event changes; your other events keep their own settings. Select **Turn back on** at any time to undo it.
3. ## Check what Fai can do when you ask

   Select **What Fai can do** to see the actions Fai can take on the event when you ask her.

   **Note:** An action marked **Asks you first** always waits for your yes; one marked **Reads only** looks things up and changes nothing.

## Or have it done for you

Fai lists what she does on the event and turns any of it off or back on for that event when you ask. She waits for your yes first. Only brand owners and admins can change it.

### In your dashboard, with Fai

```
Stop reading catering riders on <EVENT NAME>
```

## Questions you might have

**What does "Changed for this event" mean?**

 Fai follows extra instructions on this event for that item. Ticket Fairy support adds those instructions when you ask for them.

**Can I give Fai my own instructions for an event?**

 Contact Ticket Fairy support with what you want Fai to do differently on the event, and support adds the instructions for you.

**Why does the dialog say only brand owners and admins can change Fai's settings?**

 Your role on the brand does not include changing them. Ask an owner or admin of the brand to make the change.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)
- [Keep the jobs behind your event moving](https://www.ticketfairy.com/guides/keep-your-event-tasks-on-track)
- [Ask Fai about your event](https://www.ticketfairy.com/guides/ask-fai-about-your-event)
- [Read your event's email in one inbox](https://www.ticketfairy.com/guides/read-your-event-email-in-one-inbox)
- [Run your event from its Today page](https://www.ticketfairy.com/guides/run-your-event-from-its-today-page)
- [Find any performer, stage or day on your event](https://www.ticketfairy.com/guides/find-any-performer-stage-or-day-on-your-event)
- [Balance your event team's workload](https://www.ticketfairy.com/guides/balance-your-event-teams-workload)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## Sell tickets with Ticket Fairy

Start free with unlimited events and no monthly fee, and choose a paid plan when you need more.

- Set up your event in minutes
- Free events are free
- Fai, your AI teammate, is built in

 [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)

### Tips for selling more tickets

Practical advice from working event organizers, and every new guide as it is published.

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---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)
