--- title: "Convert currencies and follow every movement of your event money in Vault | Ticket Fairy Guides" description: "See every movement in and out of your Vault balances for your events, from ticket money in to artist payments and card spending, with the balance after each one, and convert money between currencies at a rate you see and agree to first." canonical: "https://www.ticketfairy.com/guides/convert-currencies-and-read-your-vault-activity" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Convert currencies and follow every movement of your event money in Vault Vault and Capital # Convert currencies and follow every movement of your event money in Vault Touring promoters and festivals booking international acts earn in one currency and pay artists and suppliers in another. In Vault, you see every movement of your event money with the balance after it, and you convert between your balances at a rate you check first, so you pay a European headliner in euros without a bank transfer abroad. Takes: 7 minutes [Watch the video: Convert currencies and follow every movement of your event money in Vault](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/convert-currencies-and-read-your-vault-activity/2d7d152d20362efbd2f75ded94fc6907ef86ef5d2dfecbfd411037ecb5601928/64002d6800823fba/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-convert-currencies-and-read-your-vault-activity-64002d680082.vtt) ***Watch how it's done** 3 min 20 s, with captions.* - [Open Activity](#step-1) - [Choose the dates, currency and type](#step-2) - [Select Convert](#step-3) - [Choose the currencies](#step-4) - [Enter the amount](#step-5) - [Check the rate](#step-6) - [Link the event](#step-7) - [Agree to the rate](#step-8) - [Select Convert](#step-9) - [Check it under Conversions](#step-10) ## Before you start - You're an owner on the brand. Owners can convert money. - Your brand has an active Vault account. - You have your second factor to hand. Vault may ask you to confirm it's you before it converts money. 1. ## Open Activity [Play from here](#guide-video) Open **Vault**, then select **Activity**. **Every movement** lists money in, payments, conversions, card payments and refunds, newest first, with the **Balance after** each one. **Note:** Movements are in the order your bank recorded them. ![The Vault Activity page with ticket money in, a conversion, an artist payment, a card payment and a refund, and the conversions list](https://www.ticketfairy.com/embeds/posters/marketing-vault-money--activity.png) *Vault, Activity.* 2. ## Choose the dates, currency and type [Play from here](#guide-video) Optional: Choose **Last 7 days**, **Last 90 days**, **This year** or **Choose dates** in **Dates**, then narrow the list with **Currency** and **Type**. **Note:** The list starts with the last 30 days. Choose dates to look back as far as you need. 3. ## Select Convert [Play from here](#guide-video) Select **Convert** at the top of the page. **Convert money** opens. **Note:** **Convert** beside **Your money** on the Vault Overview opens the same dialog. ![The Vault Convert money dialog converting £10,000.00 into euros, with the rate held, the mid-market rate and the box to agree ticked](https://www.ticketfairy.com/embeds/posters/marketing-vault-money--convert.png) *Vault, Activity, Convert money.* 4. ## Choose the currencies [Play from here](#guide-video) Choose the balance to take the money from in **From your balance**, then the currency you want in **Into**. 5. ## Enter the amount [Play from here](#guide-video) Enter the amount to convert in **You convert**, or the amount you need in **You get**. Vault works out the other side from the rate. **Note:** If you enter more than the balance holds now, the conversion waits until enough money arrives. 6. ## Check the rate [Play from here](#guide-video) Read **Your rate**: your rate, the **Mid-market rate**, **Our fee** and when the **Money arrives**. **Note:** The mid-market rate is the rate banks use with each other. When the rate is held for you, a timer says for how long. 7. ## Link the event [Play from here](#guide-video) Optional: Select **More options**, choose the **Event** the money is for, and enter **What is it for?** so your team knows why you converted. 8. ## Agree to the rate [Play from here](#guide-video) Tick **I agree to convert at this rate**. **Note:** If the rate runs out before you convert, Vault gets a new one and you agree again. 9. ## Select Convert [Play from here](#guide-video) Select **Convert** at the foot of the dialog, and confirm it's you if Vault asks. **Conversion booked** shows what you are converting and when the money arrives. ![The Vault Conversion booked, converting £10,000.00 into €11,562.00 with where it is and when the money arrives](https://www.ticketfairy.com/embeds/posters/marketing-vault-money--conversion-booked.png) *Convert money, Conversion booked.* 10. ## Check it under Conversions [Play from here](#guide-video) Select **Done**, then find the conversion under **Conversions** on the Activity page. **Scheduled** changes to **Done** when the money reaches your balance. **Note:** **Waiting for money** means the balance you convert from doesn't hold enough yet. The conversion goes ahead when the money arrives. ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai can list the movements in your balances for any dates, currency and type, get a rate, and convert money between your balances after she shows you the rate, the mid-market rate and the difference between them and you agree. You may still need to confirm it's you in Vault. MCP and the command line have no commands for this. ### In your dashboard, with Fai ``` Show me every Vault movement in for last month, then get me a rate to convert into for ``` ## Cancel a conversion [Play from here](#guide-video) 1. ### Select Cancel Under **Conversions**, select **Cancel** on the conversion. "Cancel this conversion?" shows what canceling costs. **Note:** **Cancel** appears only while the bank still allows it. The bank can charge to cancel, and that cost comes out of your balance. ![The Vault Cancel this conversion dialog showing that canceling costs £38.20](https://www.ticketfairy.com/embeds/posters/marketing-vault-money--cancel-conversion.png) *Activity, Conversions, canceling a conversion.* 2. ### Confirm the cancellation Tick **I understand this can't be undone**, then select **Cancel conversion**. The conversion shows as **Canceled**. **Warning:** You can't restore a canceled conversion. To convert again, start a new conversion at the rate of the day. Fai can tell you what canceling a conversion costs and cancel it after you agree. ### In your dashboard, with Fai ``` What would it cost to cancel the Vault conversion of into ? Cancel it if it's under ``` ## Questions you might have **Why does Balance after show a dash on some rows?** The bank didn't give a balance for that movement. The amount is still right, and the next row that has a balance shows where the balance stands. **Can I pay an artist in euros without converting first?** Yes. You can take the money for a payment or a batch from another balance with **Pay from**, and Vault converts it when the payment is sent, as Pay your event's artists, suppliers and crew at once from Vault shows. **Why can't I select Convert?** Only a brand owner can convert money. Ask a brand owner to review the rate and convert the money. **What if the conversion didn't go through?** "We're checking whether your conversion went through" means Vault didn't get a clear answer from the bank. Don't start a new conversion: select **Check again**, or close the dialog and look for it under Conversions. **What does Made outside Vault mean?** The conversion was made directly with the bank rather than in Vault, so there is no teammate to name. It is still in your balances and in the list. **Can I get this list as a file for my accountant?** Yes. Ask for **All activity (spreadsheet)** on the Statements page, as Get a Vault statement of your event money for your accountant shows. **What do I check when Vault asks me to confirm it's me?** **You are approving** at the top of the check names what you are doing, such as **Convert money**, with the exact amount and the currency it is converted to. Continue only if they match what you want to do. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) - [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/guides/read-your-vault-balances) - [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/guides/pay-several-people-at-once) - [Get a Vault statement of your event money for your accountant](https://www.ticketfairy.com/guides/get-a-vault-statement) - [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/guides/set-up-recurring-payments-from-vault) - [Open a Vault account to hold your ticket money](https://www.ticketfairy.com/guides/open-a-vault-account) - [Open a Vault account for event money with the older setup form](https://www.ticketfairy.com/guides/open-a-vault-account-with-the-older-setup-form) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy is not a direct lender and does not make credit decisions. Ticket Fairy acts solely as a technology provider, connecting event businesses with third-party lending partners. All funding decisions, terms, and conditions are determined by the respective lending partners. ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. 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