--- title: "Convert currencies and follow every movement of your event money in Vault | Ticket Fairy Guides" description: "See every movement in and out of your Vault balances for your events, from ticket money in to artist payments, card spending and fees, with the balance after each one, and convert money between currencies at a rate you see and agree to first." canonical: "https://www.ticketfairy.com/guides/convert-currencies-and-read-your-vault-activity" --- # Convert currencies and follow every movement of your event money in Vault | Ticket Fairy Guides 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Convert currencies and follow every movement of your event money in Vault Vault and Capital # Convert currencies and follow every movement of your event money in Vault Touring promoters and festivals booking international acts earn in one currency and pay artists and suppliers in another. Vault lists every movement of your event money with the balance after it, and converts between your balances at a rate you check first, so you pay a European headliner in euros without a bank transfer abroad. See every movement in and out of your Vault balances for your events, from ticket money in to artist payments, card spending and fees, with the balance after each one, and convert money between currencies at a rate you see and agree to first. For: Holding and converting the currencies your events earn and spend Takes: 7 minutes - [Open Activity](#step-1) - [Choose the dates, currency and type](#step-2) - [Select Convert](#step-3) - [Choose the currencies](#step-4) - [Enter the amount](#step-5) - [Check the rate](#step-6) - [Link the event](#step-7) - [Agree to the rate](#step-8) - [Select Convert](#step-9) - [Check it under Conversions](#step-10) ## Before you start - You're an owner or an admin on the brand. Those are the two roles that reach Vault, and both can convert money. - Your brand has an active Vault account. - You have your second factor to hand. Vault may ask you to confirm it's you before it converts money. 1. ## Open Activity Open **Vault**, then select **Activity**. **Every movement** lists money in, payments, conversions, card payments, refunds and fees, newest first, with the **Balance after** each one. **Note:** Movements are in the order your bank recorded them, and a payment that carried a fee says so under its description. ![Ticket Fairy Vault Activity page with ticket money in, a conversion, an artist payment, a card payment, a refund and a fee, and the conversions list](https://www.ticketfairy.com/embeds/posters/marketing-vault-money--activity.png) Vault, Activity. 2. ## Choose the dates, currency and type Optional: Choose **Last 7 days**, **Last 90 days**, **This year** or **Choose dates** in **Dates**, then narrow the list with **Currency** and **Type**. **Note:** The list starts on the last 30 days. Choose dates to look back as far as you need. 3. ## Select Convert Select **Convert** at the top of the page. **Convert money** opens. **Note:** **Convert** beside **Your money** on the Vault Overview opens the same dialog. ![Ticket Fairy Vault Convert money dialog converting £10,000.00 into euros, with the rate held, the mid-market rate, the fee and the box to agree ticked](https://www.ticketfairy.com/embeds/posters/marketing-vault-money--convert.png) Vault, Activity, Convert money. 4. ## Choose the currencies Choose the balance to take the money from in **From your balance**, then the currency you want in **Into**. 5. ## Enter the amount Enter the amount to convert in **You convert**, or the amount you need in **You get**. We work out the other side from the rate. **Note:** If you enter more than the balance holds now, the conversion waits until enough money arrives. 6. ## Check the rate Read **Your rate**: your rate, the **Mid-market rate**, **Our fee** and when the **Money arrives**. **Note:** The mid-market rate is the rate banks use with each other, and our fee is already inside your rate, so there's nothing else to pay. When the rate is held for you, a timer says for how long. 7. ## Link the event Optional: Select **More options**, choose the **Event** the money is for, and enter **What is it for?** so your team knows why you converted. 8. ## Agree to the rate Tick **I agree to convert at this rate**. **Note:** If the rate runs out before you convert, we get a new one and you agree again. 9. ## Select Convert Select **Convert** at the foot of the dialog, and confirm it's you if Vault asks. **Conversion booked** shows what you are converting and when the money arrives. ![Ticket Fairy Vault Conversion booked, converting £10,000.00 into €11,562.00 with where it is and when the money arrives](https://www.ticketfairy.com/embeds/posters/marketing-vault-money--conversion-booked.png) Convert money, Conversion booked. 10. ## Check it under Conversions Select **Done**, then find the conversion under **Conversions** on the Activity page. **Scheduled** changes to **Done** when the money reaches your balance. **Note:** **Waiting for money** means the balance you convert from doesn't hold enough yet. The conversion goes ahead when the money arrives. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai, the assistant inside your dashboard, can list the movements in your balances for any dates, currency and type, get a rate, and convert money between your balances after she shows you the rate, the mid-market rate and the fee and you agree. You may still need to confirm it's you in Vault. MCP and the command line have no commands for this. ### In your dashboard, with Fai Show me every Vault movement in \ for \ last month, then get me a rate to convert \ \ into \ for \ ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Cancel a conversion 1. ### Select Cancel Under **Conversions**, select **Cancel** on the conversion. "Cancel this conversion?" shows what cancelling costs. **Note:** **Cancel** appears only while the bank still allows it. The bank can charge to cancel, and that cost comes out of your balance. ![Ticket Fairy Vault Cancel this conversion dialog showing that cancelling costs £38.20](https://www.ticketfairy.com/embeds/posters/marketing-vault-money--cancel-conversion.png) Activity, Conversions, cancelling a conversion. 2. ### Confirm the cancellation Tick **I understand this can't be undone**, then select **Cancel conversion**. The conversion shows as **Cancelled**. **Warning:** A cancelled conversion can't be restored. To convert again, start a new conversion at the rate of the day. Fai can tell you what cancelling a conversion costs and cancel it after you agree. ### In your dashboard, with Fai What would it cost to cancel the Vault conversion of \ \ into \? Cancel it if it's under \ ## Questions you might have Why does Balance after show a dash on some rows?: The bank didn't give a balance for that movement. The amount is still right, and the next row that has a balance shows where the balance stands. Can I pay an artist in euros without converting first?: Yes. A payment or a batch can take the money from another balance with **Pay from**, and we convert it when the payment is sent, as Pay your event's artists, suppliers and crew at once from Vault shows. Why can't I select Convert?: "Only a brand owner or admin can convert money. You can still see the rate." appears when your login is not an owner or admin of the brand. Ask one of them to convert it. What if the conversion didn't go through?: "We're checking whether your conversion went through" means we didn't get a clear answer from the bank. Don't start a new conversion: select **Check again**, or close the dialog and look for it under Conversions. What does Made outside Vault mean?: The conversion was made directly with the bank rather than in Vault, so there is no teammate to name. It is still in your balances and in the list. Can I get this list as a file for my accountant?: Yes. Ask for **All activity (spreadsheet)** on the Statements page, as Get a Vault statement of your event money for your accountant shows. What do I check when Vault asks me to confirm it's me?: **You are approving** at the top of the check names what you are doing, such as **Convert money**, with the exact amount and the currency it is converted to. Continue only if they match what you want to do. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) - [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/guides/read-your-vault-balances) - [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/guides/pay-several-people-at-once) - [Get a Vault statement of your event money for your accountant](https://www.ticketfairy.com/guides/get-a-vault-statement) - [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/guides/set-up-recurring-payments-from-vault) - [Open a Vault account to hold your ticket money](https://www.ticketfairy.com/guides/open-a-vault-account) - [See what your event earned and when you get paid](https://www.ticketfairy.com/guides/see-what-your-event-earned) - [Get paid for your events in local currencies with Vault](https://www.ticketfairy.com/guides/receive-money-in-global-accounts) - [Pay your event suppliers from Vault](https://www.ticketfairy.com/guides/pay-suppliers-from-your-vault) - [Pay everyone you owe for an event](https://www.ticketfairy.com/guides/pay-everyone-you-owe-for-an-event) - [Invoice sponsors and partners for your event from Vault](https://www.ticketfairy.com/guides/manage-vault-invoices) - [Make a second person send every payment from your event money](https://www.ticketfairy.com/guides/turn-on-payment-approvals) - [Collect table deposits, venue hire and sponsorship for your events with Vault payment links](https://www.ticketfairy.com/guides/get-paid-with-vault-payment-links) - [Let your event team spend with Vault cards](https://www.ticketfairy.com/guides/issue-vault-cards) - [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/guides/trust-a-payout-recipient) - [Freeze, cancel or change the limits on an event team's Vault card](https://www.ticketfairy.com/guides/freeze-cancel-or-change-a-vault-card) - [Issue Vault cards to your whole event crew at once](https://www.ticketfairy.com/guides/issue-vault-cards-to-your-event-crew) - [Add receipts, notes and events to your team's Vault card payments](https://www.ticketfairy.com/guides/add-receipts-to-vault-card-payments) - [Report a problem with an event supplier's Vault card payment and follow the dispute](https://www.ticketfairy.com/guides/report-a-problem-with-a-vault-card-payment) - [Track what your event team spends on Vault cards](https://www.ticketfairy.com/guides/track-vault-spending) - [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/guides/let-fai-prepare-your-finance-work) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) ### Tips for selling more tickets Practical advice from organisers who sell out, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)