Setting up an event
Create an event
Choose a proven event setup or start from scratch, add the details buyers need, set your sales options and prepare the tickets that will go on sale.
- For
- Creating a new event and preparing it for ticket sales
- Takes
- 15 minutes
What you need before you start
- You're an owner or admin for the brand running the event.
- You know the event name, date, venue and the currency buyers will use.
- You have a poster or event image ready, if you want the event page to use one now.
- You know the price and quantity for the main ticket type. A template uses those answers to prepare the other ticket types without copying another event's prices.
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Open the event builder
Select Create Event from the dashboard. The template gallery opens before the event details, so you can choose a starting setup for the kind of event you are running.
Choose the brand that will own the event when you enter the event details. That brand controls who can work on it and where its sales and customer information appear.
Create Event, template gallery. -
Choose the closest event setup
Describe your event to the Event assistant, choose a built-in or organiser-shared template, or select Start from scratch. The built-in gallery includes club shows, concerts, one-day and multi-day festivals, conferences, conventions, theatre shows and exhibitions.
A template prepares ticket types, add-ons and useful defaults. You can change every part before the event goes on sale. Start from scratch when none of the setups matches the way you plan to sell tickets.
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Answer the template questions
Enter the answers the chosen template asks for, such as the standard ticket price, capacity, number of days, VIP tickets, guest-list places, camping or parking. Review the ticket types and add-ons in the preview, then select Use this template.
A template gives you a proven combination of ticket types and add-ons without copying another organiser's prices. Enter the standard ticket price and capacity for your event. Ticket Fairy calculates the other starting prices and quantities from those answers, and you can change each one later.
Create Event, Concert template. -
Add the event details
Enter the event name and choose its brand. Set the start and end, then turn on separate doors-open or last-entry times when the venue uses them. Choose every event type that applies and select a primary type when the event fits more than one. Search for the venue, choose the minimum age, add the event description and upload the poster.
Choose Enter manually when the venue search cannot find the right address. Turn on Hide venue when buyers should receive the location later, then set the date when Ticket Fairy can reveal it.
Create Event, Event details. -
Set ticket sales and buyer options
Select Next Step. Choose whether referral rewards are enabled and review their ticket and rebate targets. Set when ticket sales open and close, choose the attendee-name, ID and resale options that suit the event, then choose whether buyers pay the booking fee or you absorb it.
Selecting Next Step after Event details saves a draft automatically. Use Advanced options for the waiting list, order approval, nationality, phone number, date of birth and extra ticket PDF text.
Create Event, Sales Settings. -
Check the tickets and create the event
Open the Ticket types step and review every ticket type, table type and add-on. Complete any row marked Price needed, Allocation needed, Stock needed or Booking terms needed. Add a ticket type if the event has none, then select Create Event.
Create Event publishes the event. Tickets become available at the sales start you chose. Ticket Fairy asks before continuing when there are no ticket types or when a template row still needs information. Choose Save as Draft when you want to finish the event page, tickets or team before publishing it.
Return to a saved draft
Open Events, find the draft and open it. Complete its event details, sales settings and ticket types, then create the event when it is ready to go on sale.
A saved draft keeps the work already completed, including the template it started from and any ticket types or add-ons that were created successfully.
Fai can find the draft, show you what still needs attention and continue the setup after you approve each change. MCP and the CLI can inspect the saved event. The dashboard is the clearest place to review the whole builder.
In your dashboard, with Fai
Find my draft event called <EVENT NAME>, show me its event details, ticket types, add-ons and sales settings, then ask what I want to finish before making any changes
From your own assistant, over MCP
Find my draft event called <EVENT NAME>, show me its current details and tell me which required event fields are still missing
From your terminal
List drafts to find the event ID, then open its current details. Use the dashboard or the event update command to finish it.
Your events and their statuses
ticketfairy event list
The current details for the draft
ticketfairy event get <EVENT_ID>
Use the classic event form
Select Use Classic Editor on the Event details step when you need the established full-page event form. Complete and save the event there.
The classic form creates the same event. Use the builder for the guided common path and the classic form when your team already knows that layout.
Open the classic editor in the dashboard. Fai, MCP and the CLI can edit event data, but they cannot open this editor.
Or have it done for you
Fai can recommend built-in and organiser-shared templates, ask for the details and prices that belong to your event, and prepare the event with its ticket types and add-ons. She shows you the complete setup and asks before creating it. MCP and the CLI can create an event directly from the details you provide.
In your dashboard, with Fai
Create an event for <EVENT DESCRIPTION>. Compare the built-in and organiser-shared templates, recommend the closest setup, ask me for every missing detail and price, then show me the event, ticket types, add-ons and sales settings before creating it
From your own assistant, over MCP
Connect your assistant to our MCP server and ask it:
The copied MCP configuration includes --read-only. Remove --read-only only when you want your assistant to make changes. Routine changes run when requested; destructive actions ask you in a compatible client. If your client cannot ask, make the change in your dashboard.
Pick the brand and event details from this request: <BRAND>, <EVENT NAME>, <VENUE>, <START> to <END>. Ask me for anything missing, show me the complete event and then create it as a draft
From your terminal
Install the CLI from our CLI page, sign in with ticketfairy auth login, and choose the brand you are working on with ticketfairy brand use <BRAND_ID>. ticketfairy brand list and ticketfairy event list show the IDs the other commands use.
Set your active brand first. Running the command without event details in an interactive terminal opens a guided setup. The command creates the event from the details you enter; add --draft when you want to keep it off sale while you finish the setup.
A guided event setup in your terminal
ticketfairy event create --interactive
A draft from the main event details
ticketfairy event create --name "<EVENT NAME>" --start <START> --end <END> --venue-search "<VENUE AND CITY>" --currency <CURRENCY> --draft
A complete event from a JSON or YAML file
ticketfairy event create --from-file event.json
Questions you might have
- Do I have to use a template?
- No. Select Start from scratch for a blank event. A template saves time when its tickets and settings are close to what you need, and every prepared value remains editable.
- Does a template copy another organiser's ticket prices?
- No. You enter the standard ticket price and capacity for your event. Ticket Fairy uses those answers to calculate the starting prices and quantities for the template's other ticket types.
- When does the event become public?
- Selecting Create Event publishes the event. Tickets become available at the sales start you chose. Select Save as Draft when the event should remain private while you finish the setup.
- Can I change a template setup after choosing it?
- Yes. Change the event details, sales settings, ticket types and add-ons before the event goes on sale. The template remains a record of where the event started, not a live link to the event.
- What if the venue search finds several places with the same name?
- Choose the result with the correct full address. If none is right, choose Enter manually and enter the venue name and address yourself.
- Can I create an event without tickets?
- Yes. Ticket Fairy asks you to confirm first because buyers will have nothing to purchase. For a ticketed event, create at least one priced or free ticket type with an allocation before putting it on sale.
Where to go from here
Do this on your own event
Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.