Create an event

Select Create Event

Select Create Event from the dashboard. The template gallery opens before the event details.

Note: Choose the brand that will own the event when you enter the event details. That brand controls who can work on it and where its sales and customer information appear.

Try it

Choose a starting setup

Describe your event to the Event assistant, choose a built-in template or one shared by another organiser, or select Start from scratch. The built-in gallery includes club shows, concerts, one-day and multi-day festivals, conferences, conventions, theatre shows and exhibitions.

Note: A template prepares ticket types, add-ons and useful defaults, and you can change every part before the event goes on sale. Start from scratch when none of the setups matches the way you plan to sell tickets.

Answer the template questions

Enter the answers the template needs, such as the standard ticket price, your capacity, whether you want a VIP ticket and whether the room is standing or seated.

Note: Ticket Fairy prices the other tiers around your standard price and sizes the limited ones against your capacity, so a template gives you a proven combination without copying another organiser's prices. Leave a question blank to set that figure yourself.

Try it

Read what the template will create

Read the What you'll get panel, which lists the ticket types, table types and add-ons the template makes.

Note: A price shown as one you set is a figure the template leaves to you rather than a gap. The panel says You can change all of it in the next steps. and the Ticket types step is where you change a name, a price or a quantity.

Ask for a different setup in plain words

Describe what you want in the Event assistant, for example "two-day festival with camping" or "club night with a guest list".

Note: The event assistant picks a matching template and keeps adjusting the same one as you tell it more, so it is quicker than going back to the gallery when the first choice was close but not right.

Select Use this template

Select Use this template.

Note: Select Back to templates to return to the gallery with your answers still in place, or Start from scratch to build the ticket list yourself.

Enter the event name and brand

Enter the event name and choose its brand.

Try it

Set the dates and times

Set the start and end, then turn on separate doors-open or last-entry times if the venue uses them.

Choose the event types

Choose every event type that applies, and select a primary type if the event fits more than one.

Add the venue, age limit, description and poster

Search for the venue, choose the minimum age, add the event description and upload the poster.

Note: Choose Enter manually when the venue search cannot find the right address. Turn on Hide venue when buyers should receive the location later, then set the date on which it is revealed.

Select Next Step

Select Next Step. Ticket Fairy saves a draft automatically.

Try it

Set the sales window and buyer options

Set when ticket sales open and close, then choose the attendee-name, ID and resale options that suit the event and whether buyers pay the booking fee or you absorb it.

Note: You can turn on referral rewards here too, with their ticket and rebate targets. Use Advanced options for the waiting list, order approval, nationality, phone number, date of birth and extra ticket PDF text.

Review the ticket types

Open the Ticket types step and complete any row marked Price needed, Allocation needed, Stock needed or Booking terms needed.

Note: Add a ticket type if the event has none; Ticket Fairy asks before continuing when there are no ticket types or when a template row still needs information. The Set up ticket types guide, under Related guides, covers the complete ticket form.

Set up ticket types

Select Create Event

Select Create Event. The event is published, and tickets become available at the sales start you chose.

Note: Choose Save as Draft when you want to finish the event page, tickets or team before publishing it.