---
title: "Draw your event site map and share it | Ticket Fairy Guides"
description: "Upload your event's site plan as an image, mark the arena, campsites, stages, bars, toilets, first aid, entrances and routes on it, and let Fai check it for the safety essentials your crowd needs. Your whole team can open the map on any device, and you can publish a map with only the places attendees need on your event page."
canonical: "https://www.ticketfairy.com/guides/draw-your-event-site-map-and-share-it"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
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3. Draw your event site map and share it

Site, suppliers and safety

# Draw your event site map and share it

Your site plan changes every week, and crew and attendees both need to know where the toilets, bars and first aid are. With the site map, your team works from one plan, and attendees get a clean map of only the places they need.

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

Takes:  10 minutes

[Watch the video: Draw your event site map and share it](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/draw-your-event-site-map-and-share-it/82a931a191f67bced3a0e8660366de286f7fb0c56e723747d0b4eb2234f3036f/c2bd863151b7b9f4/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-draw-your-event-site-map-and-share-it-c2bd863151b7.vtt)

***Watch how it's done** 3 min 1 s, with captions.*

- [Open Site map](#step-1)
- [Upload your site plan](#step-2)
- [Draw areas, points and lines](#step-3)
- [Name each place](#step-4)
- [Set the scale](#step-5)
- [Let Fai check your map](#step-6)
- [Publish the attendee map](#step-7)

## Before you start

- To draw and publish the map, you need to be an owner, admin or producer on the event.
- Your site plan is a JPG, PNG or WebP image up to 20 MB. If you have a PDF, export the page as an image first.
- You draw on a computer or tablet. On a phone, you can look at the map but not draw on it.

1. ## Open Site map
    [Play from here](#guide-video)
   Open the event, select **Operations**, then select **Site map** in the list of sections.

   **Note:** If Site map is not in the list, select **More sections** and open it there.

   ![The Site map section with no plan yet, and the place to choose or drop your site plan](https://www.ticketfairy.com/embeds/posters/marketing-event-site-map--no-plan.png)    
   *Site map before a plan is uploaded.*
2. ## Upload your site plan
    [Play from here](#guide-video)
   Select **Choose or drop your site plan** and choose the image.

   **Note:** The plan can be up to 12,000 pixels on its longest side. When you change the plan later, use one of the same area drawn the same way round, so your drawing still lines up.
3. ## Draw areas, points and lines
    [Play from here](#guide-video)
   Select **Area**, **Point** or **Line**, then click on the plan.

   - **Area**: For the arena, a campsite or a car park. You click each corner, then the first corner again, or select Finish.
   - **Point**: For a stage, bar, toilets, first aid point or entrance. You click once where it goes.
   - **Line**: For a route or a fence. You click along it, then select Finish at the end.
   **Note:** Choose **Select** to drag anything to a new spot. **Undo** and **Redo** are always there.

   ![Site map of a festival with the arena, a campsite, the main stage, a bar, toilets, the main gate and an emergency route drawn on the plan](https://www.ticketfairy.com/embeds/posters/marketing-event-site-map--site-map.png)    
   *A festival site map.*
4. ## Name each place
    [Play from here](#guide-video)
   Select a place on the map or under **On the map**, enter its **Name**, choose **What is it?**, then select **Save**.

   **Note:** Turn on **Show on the attendee map** for places attendees need. Under **More details**, link it to a **Stage** or a **Team**, and enter **How many** for a toilet block.

   ![Site map with the main stage selected and its details: name, type, icon, whether attendees see it and the stage it is linked to](https://www.ticketfairy.com/embeds/posters/marketing-event-site-map--place.png)    
   *One place and its details.*
5. ## Set the scale
    [Play from here](#guide-video)
   Optional: select **Set the scale**, click two points you know the distance between, enter the **Distance in meters**, then select **Set scale**.

   **Note:** Each place then shows its length or size, such as the length of a fence or the area of a campsite.

   ![Dialog asking how far apart two points on the site plan are, in meters](https://www.ticketfairy.com/embeds/posters/marketing-event-site-map--scale.png)    
   *Set the scale.*
6. ## Let Fai check your map
    [Play from here](#guide-video)
   Select **Check my map**, enter **People at the busiest time**, then select **Check again**.

   **Note:** Fai looks for first aid, ways out, drinking water, toilets and accessible viewing for your crowd, and says what is missing. Select **Place it** to put the missing point on the plan.

   ![The Check my map dialog for 12,000 people, with first aid, water, ways out and toilets still to add and accessible viewing done](https://www.ticketfairy.com/embeds/posters/marketing-event-site-map--essentials.png)    
   *Fai checks the essentials.*
7. ## Publish the attendee map
    [Play from here](#guide-video)
   Select **Publish map**, check the places listed, then select the publish button.

   **Note:** Attendees see the plan with only the places you chose, under the line-up on your event page, and your notes stay with your team. After later changes, select **Update attendee map**.

   ![Dialog to update the attendee map, listing the places attendees will see](https://www.ticketfairy.com/embeds/posters/marketing-event-site-map--publish.png)    
   *Publish the attendee map.*

## Or have it done for you

Fai reads your site map, adds, changes, moves, removes or puts back a place, links it to a stage or a team, places a trader on a pitch, sets the scale and expected attendance, puts a street or satellite map under the plan from the venue address, checks the map for first aid, ways out, water, toilets and accessible viewing, and publishes or takes down the attendee map. She shows you each change and waits for your yes first. Upload the plan itself in the dashboard.

### In your dashboard, with Fai

```
Check the site map for <EVENT NAME> and tell me what safety essentials are missing for 12,000 people
```

## Remove a place

 [Play from here](#guide-video)

1. ### Remove it

   Select the place, then press Delete or select **Delete**.

   **Note:** Select **Undo** in the message that appears to put it back.

Fai removes a place or puts one back when you ask, after you confirm.

### In your dashboard, with Fai

```
Remove the old car park from the site map for <EVENT NAME>
```

## Take the attendee map down

 [Play from here](#guide-video)

1. ### Take it down

   Select **Attendee map**, then select **Take the attendee map down**.

   **Note:** Your team's map stays as it is. You can publish it again at any time.

Fai takes the attendee map down when you ask, after you confirm.

### In your dashboard, with Fai

```
Take the attendee site map for <EVENT NAME> off the event page
```

## Questions you might have

**How do I put my traders on their pitches?**

 Draw each pitch as an area, then drag each approved trader from **Traders to place** beside the map onto their pitch. The trader's pitch number then matches the map, and their trader page shows where they are.

**Are Fai's safety numbers a safety plan?**

 No. They are common starting points from event safety guidance. Check them against your own safety plan and local rules.

**Can I upload a PDF site plan?**

 Export the page as a JPG or PNG first, then upload the image.

**What happens to my drawing if I change the plan?**

 Select Change plan and upload the new image. Everything you drew stays in the same place on it. You need to set the scale and the plan's position on the map underneath again.

**Can I print the map?**

 Yes. Select Print for a page with the plan and its key. To save a PDF, choose Save as PDF in the print dialog.

**Two of us changed the same place at once. What happens?**

 We stop the second save and show you your teammate's version of that place, so check it and make your change again. Changes to different places never clash.

**How many places can I add to a map?**

 Up to 1,000, and an area can have up to 500 corners.

**Can my team mark where an incident happened on the map?**

 Yes. When you report an incident, select Pick on the map to mark the spot, once the event has a site plan.

**Can I share the map with the fire service or a supplier?**

 Yes. **Share links** in Site map makes a private link to the live map with the places they need, such as exits, first aid or power, and the link stops working on a date you set.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)
- [Publish your event line-up and set times](https://www.ticketfairy.com/guides/publish-your-line-up-and-set-times)
- [Report and handle incidents at your event](https://www.ticketfairy.com/guides/report-and-handle-incidents-at-your-event)
- [Get your traders ready for show day](https://www.ticketfairy.com/guides/get-your-traders-ready-for-show-day)
- [Place your traders on pitches on your event site map](https://www.ticketfairy.com/guides/place-your-traders-on-pitches-on-your-site-map)
- [Share a private event site map with emergency services and suppliers](https://www.ticketfairy.com/guides/share-a-private-site-map-with-emergency-services-and-suppliers)
- [Set pitch rules and let Fai plan your trader pitches at your event](https://www.ticketfairy.com/guides/set-pitch-rules-and-let-fai-plan-your-trader-pitches)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## Sell tickets with Ticket Fairy

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- Set up your event in minutes
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- Fai, your AI teammate, is built in

 [Create a free account](https://manage.ticketfairy.com/welcome)

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## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)

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