Setting up an event
Duplicate an event
Start your next date with the ticket types, event settings and optional features you already use, then check the details that change before it goes on sale.
- For
- Preparing another date from an existing event
- Takes
- 8 minutes
What you need before you start
- You're a brand owner or admin.
- You know which existing event has the setup you want to reuse.
- You know the new event name, URL, start time and end time.
- You have decided whether the new event needs the same team, credentials, pre-registration, promotions, email templates, contacts, FAQs, ticket delegations and custom fields.
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Open the event you want to use
Open Events, open the menu on the event you want to use, then choose Duplicate Event. The event picker at the top of the dialog shows which event will be copied, so change it there if you selected the wrong one.
Choose an event whose ticket releases, buyer questions and settings are close to what the new date needs. You can change them on the new draft without changing the original event.
Events, Duplicate Event. -
Enter the new event details
Enter the new Event Name, Short Name, start and end dates, and Event web address. Use the date and time when doors open and the event finishes, including the correct time zone for the venue.
The new web address must be unique. Give the event its final address now so the link you later share does not need to change.
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Choose what to copy
Event details, venue details, descriptions and media, event settings, ticket settings, ticket types, sales tracking and advanced options are included. Select each additional part you want to carry over: team, credentials, pre-registration, promotions, promoter promotions, email templates, team invitations, contacts, FAQs, ticket delegations and custom fields.
Ticket types are included by default. When the source event uses time slots, you can clear Ticket Types to start without them. Select Team Invitations only when you want Ticket Fairy to invite those people to the new event.
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Create the draft
Select Duplicate. Ticket Fairy creates a separate draft, leaves the original event unchanged and opens the new event so you can continue setting it up.
The new event is not public yet. This gives you time to check its tickets and event page before buyers can see it.
Prepare the copied event before it goes on sale
Review ticket names, prices, allocations, sale windows, entry times, last entry, venue, event description, refund policy and buyer questions. Check every promotion and message that mentions a date. Remove any team member, credential or code that should not carry into this event.
A copied ticket type starts with the allocation from the source setup, not the number of tickets left at the old event. Set the allocation for the new venue and date before publishing.
Publish the new event
Open Publish after the draft is ready. Check the public event page, choose whether to send promoter links, then publish now or schedule when it goes live.
Publishing is separate from duplication, so creating the draft never puts the new date on sale.
Delete a duplicate you made by mistake
Return to Events, open the menu on the new draft and choose Delete Event. Check the event name, then confirm the deletion.
Delete the draft before it receives any orders. If an order already exists, keep the event and contact Ticket Fairy support for help.
Or have it done for you
Fai can duplicate an event as a new draft, copy the parts you choose, and set its new name, URL and dates after you approve the change.
In your dashboard, with Fai
Duplicate <EVENT_NAME> for <NEW_DATE>. Show me the new name, dates and everything you will copy before you create the draft
Questions you might have
- Does duplicating an event change the original?
- No. Ticket Fairy creates a separate draft. Changes you make to that draft do not change the source event.
- Does the new event go on sale immediately?
- No. The duplicate stays in draft until you publish it.
- Are old orders copied?
- No. Orders, attendees, check-ins and sales totals belong to the original event. The new event starts without orders.
- Can I duplicate an imported DET event?
- No. Create a new event instead and use the imported event as a reference for the details you need.
- Should I copy the event team?
- Copy the team when the same people will work on the new date. Leave it out when the lineup, promoter or venue team will change, then invite the people who need access.
Where to go from here
Do this on your own event
Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.