--- title: "Email your ticket sales report to your team | Ticket Fairy Guides" description: "Send your event's ticket sales to the people who need them by email, every day or once a week, each in their own language and with or without revenue." canonical: "https://www.ticketfairy.com/guides/email-your-sales-report-to-your-team" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Email your ticket sales report to your team Understanding your event reports # Email your ticket sales report to your team Your co-promoters, your venue manager and your marketing team all want to know how ticket sales are going, and most of them never open the dashboard. With the sales report email, each of them gets the sales in their inbox every morning or once a week, in their own language, with revenue only for the people who should see it. Send your event's ticket sales to the people who need them by email, every day or once a week, each in their own language and with or without revenue. For: Keeping your co-promoters, venue and team up to date on ticket sales Takes: 4 minutes - [Open Email this report](#step-1) - [Turn on the emails](#step-2) - [Choose how often](#step-3) - [Add the people who get it](#step-4) - [Choose each person's language](#step-5) - [Leave out revenue for some people](#step-6) - [Save the settings](#step-7) - [Check when the next email goes out](#step-8) ## Before you start - You're an owner or an admin on this event. Other roles do not see **Email this report**. - You have the email address of each person who should get the report. You do not need to give them a Ticket Fairy login. 1. ## Open Email this report Open your event, go to **Performance** and select **Email this report** above the sales figures. The **Email the sales report** window opens with the current settings. **Note:** When the report is already on, the line beside the button says how often it goes out and to how many people. ![The Email the sales report window, sent every Monday to two people, one without revenue](https://www.ticketfairy.com/embeds/posters/marketing-sales-report-emails--dialog.png) Event, Performance, Email this report. 2. ## Turn on the emails Turn on **Send the sales report by email**. 3. ## Choose how often Under **How often**, choose **Every day** for the sales of the day before, or **Once a week** for the sales of the 7 days before, and choose the day in **Day of the week**. **Note:** The email goes out at about 3am on your event's clock, which the window names. 4. ## Add the people who get it Select **Add a person**, then enter their email address in **Email address** and, optionally, their name in **Name**. **Note:** You can add up to 20 people, and each email address once. **Tip:** Add each person the same way. 5. ## Choose each person's language Choose the language of each person's copy in **Language**. **Note:** The report is in English, American English, Spanish, French, German, Russian, Indonesian, Danish, Norwegian, Swedish or Finnish. 6. ## Leave out revenue for some people Optional: turn off **Show revenue** for anyone who should see ticket counts only. 7. ## Save the settings Select **Save**. The window closes, the dashboard shows "Sales report emails saved.", and the line beside **Email this report** says how often the report goes out and to how many people. 8. ## Check when the next email goes out Open **Email this report** again. The line under the list says when the next email goes out and on which clock. **Note:** When no email is due, the line says so: emails go out while tickets are on sale and until the event ends, and never for a canceled or postponed event. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai, the assistant inside your dashboard, can show you who gets the sales report and change it: turn it on or off, set every day or once a week, and add or remove people with their language and revenue choice. She shows you the change and asks you to approve it before she saves. ### In your dashboard, with Fai On \, email the sales report every Monday to \ at \ with revenue and to \ at \ in \ without revenue, and show me the change before you save it ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Stop the emails for everyone Open **Email this report**, turn off **Send the sales report by email** and select **Save**. The dashboard shows "Sales report emails turned off." The people stay on the list, so turning it on again sends to the same people. Ask Fai to turn the sales report email off for the event. She shows the change and asks you to approve it. ### In your dashboard, with Fai Turn off the sales report email for \ and keep the people on the list ## Take one person off the list Open **Email this report**, select **Remove** on that person and select **Save**. **Note:** Each person can also take themselves off with the **Stop these emails** link in their email, which asks them to confirm first. When the last person leaves, the emails turn off. Ask Fai to remove a person from the sales report email. She shows the list without them and asks you to approve it. ### In your dashboard, with Fai Take \ off the sales report email for \ ## Questions you might have What does the window say when a teammate saved first?: When someone else saves while you are editing, your **Save** stops and the window says "Someone else saved changes to these emails while you were editing." Under it, the window names who changed them and when, for example "Changed by Sam Patel on 15 Jun 2026, 10:42.", and lists what they changed person by person, such as an added or removed email address, a new language or revenue turned on or off. Your changes stay in the window: select **Keep my changes** and then **Save** to replace their version, or **Use their version** to drop yours. Why does it say the event is very busy?: During a big on-sale the event can be too busy to save for a moment. Nothing was saved and your changes are still in the window, so select **Save** again after a few seconds. Do you need to give the people on the list a Ticket Fairy login?: No. The report goes to their email address, and they read it in their inbox. What does a copy without revenue show?: The ticket counts, with every money figure left out. Turn **Show revenue** back on for that person to send them revenue too. Why did a person disappear from the list?: They used the **Stop these emails** link in their email. Add them again if they want the report back. Can I send a test email now?: No. The first email goes out at the next time the window shows after you save. Can Fai set this up for me?: Yes. Tell Fai who should get the report, how often, in which language and whether with revenue. She shows you the change and saves it once you approve. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/sales-reports) - [See how your ticket sales are going](https://www.ticketfairy.com/guides/check-your-sales) - [Share a live ticket sales report with a partner](https://www.ticketfairy.com/guides/share-a-live-sales-report) - [Track which promotion sells your tickets](https://www.ticketfairy.com/guides/track-which-promotion-sold-your-tickets) - [Understand who buys tickets to your event](https://www.ticketfairy.com/guides/read-your-audience-demographics) - [Track your event check-ins by hour](https://www.ticketfairy.com/guides/watch-check-ins-live) - [See which team members sell your tickets](https://www.ticketfairy.com/guides/see-which-team-members-sell-your-tickets) - [See where your event audiences are strongest](https://www.ticketfairy.com/guides/see-where-your-event-audiences-are-strongest) - [Understand your event's referral results](https://www.ticketfairy.com/guides/read-your-referral-results) - [See how visitors find your event page](https://www.ticketfairy.com/guides/see-how-visitors-find-your-event-page) - [See which sources and campaigns sell your tickets](https://www.ticketfairy.com/guides/see-which-sources-and-campaigns-sell-your-tickets) - [Understand who buys tickets across your events](https://www.ticketfairy.com/guides/understand-who-buys-tickets-across-your-events) - [See your ticket sales pace and sell-out forecast](https://www.ticketfairy.com/guides/see-your-ticket-sales-pace-and-sell-out-forecast) - [Compare ticket sales across all your events](https://www.ticketfairy.com/guides/compare-ticket-sales-across-your-events) - [See how many ticket buyers come back to your events](https://www.ticketfairy.com/guides/see-how-many-ticket-buyers-come-back-to-your-events) - [Export every ticket sale across your brand](https://www.ticketfairy.com/guides/export-every-ticket-sale-across-your-brand) - [Check the weather for your event](https://www.ticketfairy.com/guides/check-your-event-weather) - [Create a recap of your event and share it](https://www.ticketfairy.com/guides/create-a-recap-of-your-event-and-share-it) - [See who visits your event website](https://www.ticketfairy.com/guides/see-who-visits-your-event-website) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/sales-reports) ### Tips for selling more tickets Practical advice from working organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)