--- title: "Find your way around the home page of your event dashboard | Ticket Fairy Guides" description: "Use Home in your event dashboard to follow first steps chosen for the events you run, start common jobs such as issuing guest tickets from Quick Actions, and replay the tour." canonical: "https://www.ticketfairy.com/guides/find-your-way-around-the-dashboard-home" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Find your way around the home page of your event dashboard Your brand and team # Find your way around the home page of your event dashboard New promoters and venue teams land on Home first, and it's there to help you get your first event on sale fast. It suggests first steps for the kind of events you run, puts the jobs you do most often one click away, and replays its tour whenever you want it again. Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Takes: 5 minutes [Watch the video: Find your way around the home page of your event dashboard](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/find-your-way-around-the-dashboard-home/119940e9a2f9bf1a7209e2f5347271679f1d75f5936d5b7104b89fa0342e96cd/e389c50dd1db1c5b/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-find-your-way-around-the-dashboard-home-e389c50dd1db.vtt) ***Watch how it's done** 3 min 14 s, with captions.* - [Open Home](#step-1) - [Your first steps](#step-2) - [Select a first step](#step-3) - [Correct the kind of organization you run](#step-4) - [Start a common job from Quick Actions](#step-5) - [Choose the event the job is for](#step-6) - [Replay the Home tour](#step-7) ## Before you start - You can do this with any Ticket Fairy dashboard login. The Quick Actions you see depend on the role you hold on each of your events and brands. 1. ## Open Home [Play from here](#guide-video) Select **Home** at the top of the sidebar. On a new account, **Your first steps** sits above **Manage Events**, **Manage Brands** and the Quick Actions list. **Note:** The welcome takes a minute to prepare after you sign up, and "We're getting your dashboard ready. This usually takes less than a minute." shows in its place until then. ![Dashboard home with the Your first steps welcome for a club promoter, its organization type and five suggested steps](https://www.ticketfairy.com/embeds/posters/marketing-dashboard-home--personalised-welcome.png) *Home, Your first steps.* ## Your first steps [Play from here](#guide-video) We build the welcome from what you told us when you signed up and from what your organization publishes online, and the links at its foot show the pages we used. The badges show the kind of organization we think you are and the events you run, and three to five cards below suggest where to start. Some kinds of organization also get **Ask Fai to set it up with you**, which opens Fai with your question already typed, or **Book an onboarding call**. 2. ## Select a first step [Play from here](#guide-video) Select a card under **Your first steps**, such as **Create your first event**. A card with the arrow icon opens that page of the dashboard, and one that needs a brand sends you to create one first if you have none. 3. ## Correct the kind of organization you run [Play from here](#guide-video) If the badge is wrong, select **Not quite right?** and choose the closest match in **What best describes you?**. The cards change to the first steps for that kind of organization. **Note:** When you choose a type, the standard steps for that type replace the suggestions made for your organization. ![Your first steps welcome with the What best describes you? choice open under the badges](https://www.ticketfairy.com/embeds/posters/marketing-dashboard-home--organisation-type.png) *Your first steps, Not quite right?* 4. ## Start a common job from Quick Actions [Play from here](#guide-video) Select a card in the Quick Actions list beside **Manage Events** and **Manage Brands**, such as **Issue Guest Ticket**. A card with the arrow icon opens another page, and the others open a dialog on Home. **Note:** The list only offers a job when your role allows it on at least one of your events or brands, so a promoter sees **Copy Promoter Link** and **View My Sales** instead of the owner's jobs. ![The Quick Actions list for a brand owner, from Issue Guest Ticket to Import Network Pixel](https://www.ticketfairy.com/embeds/posters/marketing-dashboard-home--quick-actions.png) *Home, Quick Actions.* 5. ## Choose the event the job is for [Play from here](#guide-video) In the list that opens, choose the event or brand the job is for. The dialog or page for that job opens next, already set to what you chose. **Note:** On an account with no events yet, the list says "You don't have any events yet." Select **Create Event** to make your first one. ![The Issue Guest Ticket window asking which of three upcoming club nights the tickets are for](https://www.ticketfairy.com/embeds/posters/marketing-dashboard-home--choose-event.png) *Quick Actions, Issue Guest Ticket, Choose an event to continue.* 6. ## Replay the Home tour [Play from here](#guide-video) Select **Tour the Dashboard** in the sidebar to walk through Home again. The tour highlights each part of the page in turn, and you can skip it at any point. **Note:** Other pages with a tour show their own tour button in the same place, named after that page. ## Or have it done for you Fai can take you to the page behind any first step or Quick Action when you say what you want to do. You hide the welcome and correct your organization type on Home in the dashboard. ### In your dashboard, with Fai ``` Take me to the page where I set up a weekly series of club nights ``` ## Accept or decline an invitation [Play from here](#guide-video) 1. ### Find the invitation When a team invites your email address, **Invitations waiting for you** appears at the top of Home with one line that names the newest invitations. Select **Show invitations** to see each one with what it is for, who sent it, your role and the date it was sent. ![The Invitations waiting for you panel on Home, folded to one line naming three invitations, with the Show invitations button](https://www.ticketfairy.com/embeds/posters/marketing-my-invitations--invitations-folded.png) *Home, Invitations waiting for you.* 2. ### Accept or decline it Select **Accept** or **Decline** beside the invitation. ![The Invitations waiting for you panel on Home, opened, with Accept and Decline beside invitations to an event team, a brand team and a collective](https://www.ticketfairy.com/embeds/posters/marketing-my-invitations--invitations-waiting.png) *Home, Invitations waiting for you, Show invitations.* 3. ### Enter the emailed code if asked If the dialog asks for a code, enter the 6-digit code Ticket Fairy emails you. **Note:** One code covers every invitation for 30 minutes, so you won't need another code in that time. If you sign in with Google using the invited address, Ticket Fairy asks for no code. ![The Accept invitation dialog for the Summer Fest event team, asking for the 6-digit code sent by email](https://www.ticketfairy.com/embeds/posters/marketing-my-invitations--accept-with-code.png) *Invitations waiting for you, Accept.* 4. ### Confirm your answer Select **Accept invitation** or **Decline invitation** in the dialog. Fai lists the invitations waiting for you, emails you the code, and accepts or declines the one you choose once you give her the code. ### In your dashboard, with Fai ``` Show me the invitations waiting for me ``` ## Hide the welcome [Play from here](#guide-video) Select the cross at the top right of **Your first steps**, then **Hide it** in the confirmation. The welcome stays hidden on every device, and the tour and Fai are still there when you want help. Hide the welcome on Home in the dashboard. ## Questions you might have **Why don't I see Your first steps on Home?** The welcome appears on accounts created through sign-up, once we have finished preparing it, and it does not come back after you hide it. Everything it suggests is still in the sidebar, and **Tour the Dashboard** walks you through Home. **Where do the suggestions come from?** From what you told us when you signed up and from what your organization publishes online, such as your website. The links at the foot of the welcome show the pages we used, and you can select **Not quite right?** to correct the kind of organization if we got it wrong. **Why are some Quick Actions missing?** A card only appears when your role lets you do that job on at least one of your events or brands, or when you have no events yet and the job can start your first one. Guest tickets, messages, invitations, tracking links and promotions are also left out for events that are canceled, while **View Orders** stays for them. **Can I get the welcome back after hiding it?** No. Once hidden it stays hidden on every device. The tour in the sidebar and Fai are there whenever you want help getting started. **Why don't I see an invitation someone sent me?** Home lists only invitations sent to the address you sign in with. Ask which address it went to and sign in with that one, or ask them to invite the address you use. An invitation that was canceled or already used no longer shows, and whoever invited you can send a new one. **Can I use the dashboard in another language?** Yes. Select your name at the foot of the sidebar, select the language shown in the menu and choose one from the list. Your first steps switches to that language once its translation is ready. **Can someone from Ticket Fairy walk me through the dashboard?** Yes. Select **Book now** beside Need help? at the top of Home to book an onboarding call with the Ticket Fairy team. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/teams-and-security) - [Create your Ticket Fairy account and brand to start selling tickets](https://www.ticketfairy.com/guides/create-your-account-and-first-brand) - [Create an event](https://www.ticketfairy.com/guides/create-an-event) - [Invite your team to your events and choose what each person can do](https://www.ticketfairy.com/guides/invite-your-team) - [Send free tickets to your guest list](https://www.ticketfairy.com/guides/issue-guest-tickets) - [Secure the account that runs your events](https://www.ticketfairy.com/guides/secure-your-account) - [Install the Ticket Fairy Promoter desktop app to manage your events](https://www.ticketfairy.com/guides/install-the-promoter-desktop-app) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/teams-and-security) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)