--- title: "Get a Vault statement of your event money for your accountant | Ticket Fairy Guides" description: "Download an official PDF statement of one Vault currency, or a file of every payment in and out of your event money, for any dates up to a year, see who asked for each one, and download a letter that proves you paid an artist or supplier." canonical: "https://www.ticketfairy.com/guides/get-a-vault-statement" --- # Get a Vault statement of your event money for your accountant | Ticket Fairy Guides 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Get a Vault statement of your event money for your accountant Vault and Capital # Get a Vault statement of your event money for your accountant Promoters closing a season and venue finance teams doing month end give their accountant a statement of the money the events brought in and paid out. Vault prepares the statement or the spreadsheet for you and keeps a record of who asked for it and who downloaded it. Download an official PDF statement of one Vault currency, or a file of every payment in and out of your event money, for any dates up to a year, see who asked for each one, and download a letter that proves you paid an artist or supplier. For: Handing your accountant a record of your event money Takes: 4 minutes - [Open Statements](#step-1) - [Choose what you need](#step-2) - [Choose the dates](#step-3) - [Choose the currency](#step-4) - [Choose the file type](#step-5) - [Select Get statement](#step-6) - [Download it when it is ready](#step-7) ## Before you start - You're an owner or an admin on the brand. Those are the two roles that reach Vault. - Your brand has an active Vault account. - You have your second factor to hand. Vault may ask you to confirm it's you before it prepares a statement or lets you download it. 1. ## Open Statements Open **Vault**, then select **Statements**. **Get a statement** is at the top and **Your statements** lists what your team asked for. ![Ticket Fairy Vault Statements page with the Get a statement form and four earlier requests that are preparing, ready, could not be made and expired](https://www.ticketfairy.com/embeds/posters/marketing-vault-statements--statements.png) Vault, Statements. 2. ## Choose what you need In **What you need**, choose the kind of file. - **Account statement (one currency)**: An official PDF for one currency, with opening and closing balances, which most accountants ask for. - **All activity (spreadsheet)**: Every payment in and out, for one currency or all of them, to open in a spreadsheet. 3. ## Choose the dates In **Dates**, choose **Last month**, **This month** or **Last 3 months**, or choose **Custom** and pick the first and last day. **Note:** A statement covers up to one year and can't end in the future. 4. ## Choose the currency Choose the currency in **Currency**. For all activity you can choose **All currencies**. ![Ticket Fairy Vault Get a statement with All activity chosen, every currency and a spreadsheet file](https://www.ticketfairy.com/embeds/posters/marketing-vault-statements--activity-export.png) Get a statement, with All activity chosen. 5. ## Choose the file type For all activity, choose **Spreadsheet (CSV)** or **PDF** in **File type**. An account statement is always a PDF. 6. ## Select Get statement Select **Get statement**. "We're preparing your statement. It will appear below when it's ready." confirms it, and it joins the list as **Preparing…**. 7. ## Download it when it is ready When the status says **Ready**, select **Download** on its row. The file saves to your computer. **Note:** Preparing usually takes a few minutes. A ready file can be downloaded for 30 days, and the row says until when. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai, the assistant inside your dashboard, can ask Vault for a statement or an activity export after you agree, and tell you when it is ready. You download the file yourself on the Statements page. MCP and the command line have no statement commands. ### In your dashboard, with Fai Get me a PDF statement of our GBP Vault balance for last month for \ ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Download proof that you paid someone 1. ### Open the payment Open **Vault**, select **Transfers**, then select the recipient's name on the payment's row to open **Transfer details**. ![Ticket Fairy Vault Transfer details for a paid venue deposit with the Download payment confirmation button](https://www.ticketfairy.com/embeds/posters/marketing-vault-payments--transfer-details.png) Transfers, Transfer details. 2. ### Select Download payment confirmation Select **Download payment confirmation**. A PDF letter confirming the payment saves to your computer, ready to send to the artist, agent or supplier. **Note:** The button shows on a payment that was sent. Vault records who downloaded each letter and when, in the brand's activity log. You download a payment confirmation yourself in Transfer details. Fai can find the payment and tell you whether it was sent. ### In your dashboard, with Fai Did our Vault payment to \ for \ go through, and when was it sent? ## Questions you might have Why does my statement say Couldn't be made?: Vault couldn't prepare it. Ask for it again, and contact Ticket Fairy support if it keeps happening. My statement says Expired. Can I still get it?: Yes. A file stays available for 30 days after it is ready, so ask for the same dates again with **Get statement**. Why does the list ask me to confirm it's me?: "To check on statements that are still being prepared, confirm it's you." means Vault needs your second factor to check progress. Select **Check progress** and confirm. Why can't I choose a spreadsheet for an account statement?: The official account statement is made only as a PDF. Choose **All activity (spreadsheet)** for a file to open in a spreadsheet. Can I get a statement for one event?: A statement covers your Vault balance for a period, not one event. For one event's money, open it under **Events**, as See what your event earned and when you get paid shows. Who can see that I downloaded a statement?: Each request shows who asked for it, and Vault records every download with who made it and when, in the brand's activity log. If Vault can't record the download, it stops the download and asks you to try again. Is there a limit on how many statements I can ask for?: Yes, 20 an hour for a brand. "You've asked for a lot of statements in the last hour. Try again later." appears when you reach it. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) - [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/guides/read-your-vault-balances) - [See what your event earned and when you get paid](https://www.ticketfairy.com/guides/see-what-your-event-earned) - [Track what your event team spends on Vault cards](https://www.ticketfairy.com/guides/track-vault-spending) - [Open a Vault account to hold your ticket money](https://www.ticketfairy.com/guides/open-a-vault-account) - [Get paid for your events in local currencies with Vault](https://www.ticketfairy.com/guides/receive-money-in-global-accounts) - [Pay your event suppliers from Vault](https://www.ticketfairy.com/guides/pay-suppliers-from-your-vault) - [Pay everyone you owe for an event](https://www.ticketfairy.com/guides/pay-everyone-you-owe-for-an-event) - [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/guides/pay-several-people-at-once) - [Invoice sponsors and partners for your event from Vault](https://www.ticketfairy.com/guides/manage-vault-invoices) - [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/guides/set-up-recurring-payments-from-vault) - [Make a second person send every payment from your event money](https://www.ticketfairy.com/guides/turn-on-payment-approvals) - [Collect table deposits, venue hire and sponsorship for your events with Vault payment links](https://www.ticketfairy.com/guides/get-paid-with-vault-payment-links) - [Let your event team spend with Vault cards](https://www.ticketfairy.com/guides/issue-vault-cards) - [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/guides/trust-a-payout-recipient) - [Freeze, cancel or change the limits on an event team's Vault card](https://www.ticketfairy.com/guides/freeze-cancel-or-change-a-vault-card) - [Issue Vault cards to your whole event crew at once](https://www.ticketfairy.com/guides/issue-vault-cards-to-your-event-crew) - [Add receipts, notes and events to your team's Vault card payments](https://www.ticketfairy.com/guides/add-receipts-to-vault-card-payments) - [Report a problem with an event supplier's Vault card payment and follow the dispute](https://www.ticketfairy.com/guides/report-a-problem-with-a-vault-card-payment) - [Convert currencies and follow every movement of your event money in Vault](https://www.ticketfairy.com/guides/convert-currencies-and-read-your-vault-activity) - [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/guides/let-fai-prepare-your-finance-work) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) ### Tips for selling more tickets Practical advice from organisers who sell out, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)