---
title: "Get your own text number for marketing texts about your events | Ticket Fairy Guides"
description: "Request a phone number for your brand from Messaging settings, see the monthly charge and the price per text part before you agree, and send marketing texts from it once it is ready. Event information texts go from Ticket Fairy's number at no cost."
canonical: "https://www.ticketfairy.com/guides/get-your-own-text-number-for-marketing-texts"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/guides)
3. Get your own text number for marketing texts about your events

Email, SMS and marketing

# Get your own text number for marketing texts about your events

A presale alert or a last-call text reaches fans on their phone within minutes, and those texts go from a number that carries your brand's name. Promoters request that number from the dashboard, with the price shown up front, and Ticket Fairy registers it with the phone carriers where the country asks for it.

Request a phone number for your brand from Messaging settings, see the monthly charge and the price per text part before you agree, and send marketing texts from it once it is ready. Event information texts go from Ticket Fairy's number at no cost.

For:  Promoters and venues who want to send marketing texts to fans who agreed to them

Takes:  4 minutes

- [Open Text messages in Settings](#step-1)
- [Select Get a text number](#step-2)
- [Choose the country](#step-3)
- [Enter your business name](#step-4)
- [Enter your contact email](#step-5)
- [Agree to the charges](#step-6)
- [Select Get number](#step-7)
- [US and Canadian carrier approval](#step-8)
- [Check your number is ready](#step-9)

## Before you start

- You're an owner, an admin or a marketing team member of the brand, and the brand is verified.
- You know the business name your fans know you by, and an email address we can reach you on about the number.

1. ## Open Text messages in Settings

   Go to your brand, select **Messaging**, then **Settings**. **Text messages** shows the monthly charge for a number and the price for each text part sent.

   **Note:** Event information texts, such as event-day reminders and changes, go from Ticket Fairy's number at no cost, so you need your own number for marketing texts only.
          ![Ticket Fairy Text messages settings with the monthly charge for a number, the price per text part and Get a text number](https://www.ticketfairy.com/embeds/posters/marketing-messaging-suite--text-number.png)    Messaging, Settings, Text messages.
2. ## Select Get a text number

   Select **Get a text number**. The **Get your own text number** dialog opens.
          ![Ticket Fairy Get your own text number dialog with the country, the carrier approval note, business name, website, contact email and the charges to agree to](https://www.ticketfairy.com/embeds/posters/marketing-messaging-suite--request-text-number.png)    Messaging, Settings, Get a text number.
3. ## Choose the country

   Choose the **Country** your fans are in: the United States, Canada, the United Kingdom, Ireland, Australia or New Zealand.

   **Note:** In the United States and Canada, the phone carriers approve a new business number before it can send marketing texts. We register it for you.
4. ## Enter your business name

   Enter the **Business name** your fans know you by. People see this name on your texts, and it starts as your brand's name.
5. ## Enter your contact email

   Enter the **Contact email** we send updates about your number to. **Website (optional)** helps the carriers recognize your business.
6. ## Agree to the charges

   Read the monthly charge and the price per text part in the dialog, then tick **I agree to these charges for my brand.**

   **Note:** We charge the monthly fee to your brand's plan for each month the number is active, and the price per text part for every marketing text sent.
7. ## Select Get number

   Select **Get number**. Text messages says we are setting up your number, and it shows the number as soon as it is ready.

## US and Canadian carrier approval

A number in the United States or Canada shows in Text messages while the phone carriers review it. We handle the registration and Text messages says when it is done, and event information texts keep going from Ticket Fairy's number meanwhile.

       ![Ticket Fairy Text messages settings with a US number waiting for the phone carriers to approve it for marketing texts](https://www.ticketfairy.com/embeds/posters/marketing-messaging-suite--text-number-waiting.png)    Messaging, Settings, Text messages.

8. ## Check your number is ready

   Open **Settings** again. **Text messages** shows your text number, the date it became active and what it costs, and marketing texts can now go from it.
          ![Ticket Fairy Text messages settings with the brand's active UK text number, its start date and charges, and Give up number](https://www.ticketfairy.com/embeds/posters/marketing-messaging-suite--text-number-active.png)    Messaging, Settings, Text messages.

## Try these steps on your own event

Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call.

    Your email address    [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

No setup fees. No required monthly ticketing fee. No credit card required.

## Or have it done for you

Fai, the assistant inside your dashboard, can show whether your brand has a text number and what it costs, request one with the country, business name and contact email you give her, and give a number up. She shows you the monthly charge and the price per text part and asks you to agree before she requests a number.

### In your dashboard, with Fai

Get us a UK text number for marketing texts under the name \<BUSINESS NAME\>, updates to \<EMAIL ADDRESS\>, and show me the monthly charge and price per text before you request it

## Let Fai do it for you

Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above.

   [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

No setup fees. No required monthly ticketing fee. No credit card required.

## Give up your text number

Select **Give up number** in Text messages, then **Give up number** in the dialog. The monthly charge stops, marketing texts stop until you get a new number, and event information texts go from Ticket Fairy's number again.

**Warning:** You can't get the same number back later.

       ![Ticket Fairy Give up this text number? confirmation over the brand's active text number](https://www.ticketfairy.com/embeds/posters/marketing-messaging-suite--give-up-text-number.png)    Messaging, Settings, Give up number.

Fai can give up your brand's text number after she shows you which number it is and asks you to confirm.

### In your dashboard, with Fai

Give up our text number and stop the monthly charge

## Questions you might have

Do I need my own number to send any texts?:  No. Event information texts, such as an event-day reminder or a change of doors time, go from Ticket Fairy's number at no cost. Your own number is for marketing texts.

Who can I send marketing texts to?:  Only to people who agreed to get texts from you: the ticket holders of one event who agreed, or everyone who agreed to your texts across your brand. The message editor offers only those groups for a marketing text, and every text carries your business name.

How long does a number take?:  We set up the number as soon as you request it, and Text messages shows it when it is ready. In the United States and Canada the carriers review it after that, and Text messages says when they approve it.

What if setting up the number goes wrong?:  Text messages shows the reason. Select **Clear and try again**, then request the number again.

Can I cancel a request that is waiting for the carriers?:  Yes. Select **Cancel request** in Text messages and confirm. The number is released and no monthly charge continues.

We already had a text number from Ticket Fairy. Do we need a new one?:  No. Text messages shows it with **Ticket Fairy manages this number for you.**, and event information texts go from it. If Text messages also says Ticket Fairy needs to confirm it is registered for marketing texts, contact Ticket Fairy support, and marketing texts go from it once that is done.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No required monthly ticketing fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/emails-to-buyers)
- [Email or text your fans and ticket holders from your brand](https://www.ticketfairy.com/guides/email-or-text-your-fans-and-ticket-holders)
- [Set quiet hours and a weekly marketing limit for your events](https://www.ticketfairy.com/guides/set-quiet-hours-and-a-weekly-marketing-limit)
- [Send automatic messages before and after every event](https://www.ticketfairy.com/guides/send-automatic-messages-before-and-after-every-event)
- [Create extra landing pages for your event](https://www.ticketfairy.com/guides/create-extra-landing-pages-for-your-event)
- [Add your own words to the ticket confirmation email](https://www.ticketfairy.com/guides/add-your-own-words-to-the-confirmation-email)
- [Show your sponsors on your tickets and event page](https://www.ticketfairy.com/guides/show-your-sponsors-on-your-tickets-and-event-page)
- [Email the people who bought tickets to your event](https://www.ticketfairy.com/guides/email-your-buyers)
- [Design the look of the emails about your events](https://www.ticketfairy.com/guides/design-the-look-of-your-brands-emails)
- [Reuse email, text and gift certificate templates across your events](https://www.ticketfairy.com/guides/reuse-email-text-and-gift-certificate-templates)
- [Manage one event's emails and texts in Messaging](https://www.ticketfairy.com/guides/manage-one-events-emails-and-texts-in-messaging)
- [Find your event emails and templates from the previous Messaging pages](https://www.ticketfairy.com/guides/find-your-emails-and-templates-from-the-previous-messaging-pages)
- [Review the messages Fai suggests for your events](https://www.ticketfairy.com/guides/review-the-messages-fai-suggests-for-your-events)
- [Save the emails you send buyers, guests and applicants](https://www.ticketfairy.com/guides/save-the-emails-you-send)
- [Give your promoters artwork to post about your event](https://www.ticketfairy.com/guides/give-your-promoters-artwork-to-post)
- [Tell ticket holders where your event is](https://www.ticketfairy.com/guides/announce-your-venue-location)
- [Build a website for your events](https://www.ticketfairy.com/guides/build-a-website-for-your-events)
- [Build a website at your event's link](https://www.ticketfairy.com/guides/build-a-website-at-your-event-link)
- [Offer hotel and flight bookings on your event site](https://www.ticketfairy.com/guides/offer-hotel-and-flight-bookings-on-your-event-site)
- [Connect your own web address to your event website](https://www.ticketfairy.com/guides/connect-your-own-web-address-to-your-event-website)
- [Take enquiries and RSVPs on your event website](https://www.ticketfairy.com/guides/take-enquiries-and-rsvps-on-your-event-website)
- [Let Fai improve your event website](https://www.ticketfairy.com/guides/let-fai-improve-your-event-website)
- [List your events on your website](https://www.ticketfairy.com/guides/list-your-events-on-your-website)
- [Protect, hide and redirect pages on your event website](https://www.ticketfairy.com/guides/protect-hide-and-redirect-pages-on-your-event-website)
- [Translate your event website](https://www.ticketfairy.com/guides/translate-your-event-website)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## Sell tickets with Ticket Fairy

Everything in these guides is in your dashboard from the day you sign up.

- Set up your event in minutes
- Free events are free
- Fai, your co-pilot, is built in

 [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No required monthly ticketing fee. No credit card required.

## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/emails-to-buyers)

### Tips for selling more tickets

Practical advice from working organizers, and every new guide as it is published.

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---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)