---
title: "Give exhibitors a lead scanner for their booth at your event | Ticket Fairy Guides"
description: "Give each exhibitor's booth staff at your event a scanner link for their own phone or tablet, with no sign-in. Each scan becomes a named lead with a rating and notes, and you see every booth's leads and results."
canonical: "https://www.ticketfairy.com/guides/give-exhibitors-a-lead-scanner-for-their-booth"
---

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3. Give exhibitors a lead scanner for their booth at your event

Traders and exhibitors

# Give exhibitors a lead scanner for their booth at your event

Your exhibitors judge your expo or trade show by how many useful conversations they take home. With a lead scanner link on each booth phone or tablet, every badge scan becomes a named lead with a rating and notes, and you and the exhibitor can see how the booth did.

Takes:  9 minutes

- [Open the leads](#step-1)
- [Open an exhibitor](#step-2)
- [Add the booth staff](#step-3)
- [Give each person a scanner link](#step-4)
- [Scanning at the booth](#step-5)
- [Visitor contact details](#step-6)
- [Choose the rating words and tracking link](#step-7)
- [Check the exhibitor's leads](#step-8)
- [Check the exhibitor's results](#step-9)

## Before you start

- You need an owner, admin or producer role on the event.
- Your event has the Exhibitors section, as a conference, convention or expo does, and the exhibitors are added there.
- Visitors have a ticket or badge with its code, from this event.
- Each booth has a USB or Bluetooth barcode scanner connected to the phone or tablet, or staff enter the code printed on the ticket or badge.

1. ## Open the leads

   Open the event, select **Operations**, select **Exhibitors** in the list of sections, then select **Leads**.

   **Note:** Each exhibitor shows its leads, how many can be contacted, the follow-ups sent and its scanner links, with the event's totals at the top. If Exhibitors is not in the list, select **More sections** and open it there.

   ![The Exhibitors section on Leads, with each exhibitor's booth, leads, how many can be contacted, follow-ups sent and scanner links](https://www.ticketfairy.com/embeds/posters/marketing-event-leads--leads.png)    
   *Exhibitors, Leads.*
2. ## Open an exhibitor

   Select **Open** beside the exhibitor, then select **Booth staff**.

   ![Booth staff for Northwind Audio, with one person holding a scanner link, one without, and a shared booth link for the stand tablet](https://www.ticketfairy.com/embeds/posters/marketing-event-leads--booth-staff.png)    
   *An exhibitor's booth staff.*
3. ## Add the booth staff

   Select **Add staff**, enter the **Name** and **Email**, then select **Add staff**.

   **Note:** We don't send anything to the email address. A booth can have up to 100 staff.
4. ## Give each person a scanner link

   Select **Give a scanner link** beside the person, then select **Copy link** and send it to them, or let their phone scan the QR code.

   **Note:** Each lead then shows who met the visitor. For a tablet on the stand, select **Make a shared booth link** instead.
   **Warning:** You only see the link once. If it gets lost, get a new link, and the old one stops working.

   ![Lead scanner link for Lena Brandt, with its QR code, the address to copy and the date it works until](https://www.ticketfairy.com/embeds/posters/marketing-event-leads--scanner-link.png)    
   *A new scanner link, shown once.*

## Scanning at the booth

Booth staff open the link on their phone or tablet and scan a visitor's ticket or badge with a USB or Bluetooth scanner, or enter its code in **Scan a ticket or badge**. The visitor is added to the exhibitor's leads, and staff tap a **Rating**, add **Notes**, then select **Save**.

**Note:** Staff see names, ratings and notes only, never an email address or phone number. With no connection, the phone keeps each scan and sends it when the connection is back.

![Lead scanner on a booth phone for Northwind Audio, with a visitor scanned a moment ago, the switch for a visitor who does not want to be contacted, the ratings and notes](https://www.ticketfairy.com/embeds/posters/marketing-event-leads--scanned.png)

*The lead scanner at the booth.*

## Visitor contact details

A scan gives the exhibitor the visitor's name, email address and phone number under your event's terms. If a visitor says they do not want that, staff turn on **Doesn't want to be contacted** before they save, and the exhibitor no longer sees the email address or phone number.

**Note:** Buyers who order while the event has a working scanner link see this in their order confirmation. Every follow-up email an exhibitor sends through the event has a link the visitor can use to stop their emails.

5. ## Choose the rating words and tracking link

   Optional: select **Lead setup**, change the rating words, choose the exhibitor's **Tracking link**, then select **Save**.

   **Note:** Staff tap one to five rating words, best first, such as Ready to buy and Follow up. Clicks and sales through the tracking link count as this exhibitor's results.

   ![Lead setup for Northwind Audio, with the three rating words, the tracking link and the outside team page](https://www.ticketfairy.com/embeds/posters/marketing-event-leads--lead-setup.png)    
   *Lead setup for one exhibitor.*
6. ## Check the exhibitor's leads

   Select **Leads** in the exhibitor's panel. Each lead shows the visitor, the rating, the notes, who met them and whether they **Can be contacted**.

   **Note:** You only see email and phone for visitors who can be contacted. Filter by **Rating** or **Contact**, or search names and notes.

   ![Leads of Northwind Audio, with each visitor, their rating, notes, who met them and whether they can be contacted](https://www.ticketfairy.com/embeds/posters/marketing-event-leads--exhibitor.png)    
   *One exhibitor's leads.*
7. ## Check the exhibitor's results

   Select **Results**. You see the leads by rating, how many can be contacted, who met the most visitors, the follow-ups sent and the clicks and sales through the tracking link.

   **Note:** Sales through the tracking link are shown separately for each currency. **People at the event met** is the share of checked-in people the booth scanned.

   ![Results for Northwind Audio, with leads by rating, contact choices, who met the most visitors, follow-ups and tracking link clicks and sales](https://www.ticketfairy.com/embeds/posters/marketing-event-leads--results.png)    
   *One exhibitor's results.*

## Or have it done for you

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

Fai reads every exhibitor's leads and results, adds or removes booth staff, sets an exhibitor's rating words and tracking link, records that a visitor no longer wants contact and removes a lead. She makes a scanner link for you, and its address shows in the dashboard. She waits for your yes before every change.

### In your dashboard, with Fai

```
How many leads has each exhibitor at <EVENT NAME> captured so far, and which booths have no scanner link yet
```

## Record that a visitor no longer wants contact

1. ### Hide their contact details

   In the exhibitor's leads, select **No longer wants contact** beside the visitor, then select **Hide contact details**.

   **Note:** The exhibitor no longer sees their email address or phone number, and we stop any follow-up not yet sent. Booth staff can't undo this.

Fai records that a visitor no longer wants contact after you confirm.

### In your dashboard, with Fai

```
<VISITOR NAME> asked Northwind Audio at <EVENT NAME> not to contact them, record it
```

## Download an exhibitor's leads

1. ### Download the leads

   In the exhibitor's leads, turn on **Include email and phone** if you need them, then select **Download leads**.

   **Note:** Email and phone are in the file only for visitors who can be contacted. Every download is recorded with who made it.

Download the leads from the exhibitor's panel in the dashboard, where the download is recorded with your name.

## Stop a scanner link

1. ### Stop the link

   In **Booth staff**, select **Stop link** beside the link, then confirm.

   **Note:** The link stops working at once, and the leads it captured stay. Removing a person from the booth also stops their links.

Fai stops a scanner link after you confirm.

### In your dashboard, with Fai

```
Stop Lena Brandt's lead scanner link for Northwind Audio at <EVENT NAME>
```

## Questions you might have

**Which tickets can booth staff scan?**

 A ticket or badge for this event that lets its holder in, including one already checked in. A refunded or canceled ticket, or a code from another event, is not added.

**What if a visitor is scanned twice?**

 They stay one lead. The scanner tells staff they met the visitor before, and the lead shows how many times they were scanned, so staff can add to the notes.

**Can a visitor stop an exhibitor's emails?**

 Yes. Every follow-up email has a link to stop that exhibitor's emails. Their email address and phone number then disappear from that exhibitor's leads, and the exhibitor cannot email them through the event again.

**Are buyers told that exhibitors can scan them?**

 Yes, in the Important Information of the order confirmation, once your event has a working scanner link. We don't email people who ordered before the first scanner link was made, so tell them another way, for example in a pre-event email.

**Can I make a scanner link in the Desks section?**

 Yes. Choose **Lead scanner** as the kind and the **Exhibitor**. The link captures leads for that exhibitor only.

**How long does a scanner link work?**

 Until the day after your event ends, unless you stop it first. The link opens one exhibitor's scanner at this event, and nothing else.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

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## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)
- [Let exhibitors follow up their event leads and see their results](https://www.ticketfairy.com/guides/let-exhibitors-follow-up-their-leads-and-see-results)
- [Sell exhibitor stands for a trade show or exhibition](https://www.ticketfairy.com/guides/sell-exhibitor-stands-for-a-trade-show)
- [Hand out accreditation passes at your event desk](https://www.ticketfairy.com/guides/hand-out-accreditation-passes-at-your-desk)
- [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/guides/take-trader-applications-for-your-event)
- [Get your traders ready for show day](https://www.ticketfairy.com/guides/get-your-traders-ready-for-show-day)
- [Show your traders in a directory on your website](https://www.ticketfairy.com/guides/show-your-traders-in-a-directory-on-your-website)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

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  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

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## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)

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