--- title: "How can fan club members get presale access? | Ticket Fairy Guides" description: "Take registrations before the on-sale, then give registered fans a presale window before tickets open to everybody." canonical: "https://www.ticketfairy.com/guides/give-fan-club-members-presale-access" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. How can fan club members get presale access? Solving event ticketing problems # How can fan club members get presale access? An artist's team or a promoter with a fan club or mailing list can have those fans buying before the public on-sale, with tickets set aside for them. Registrations come first, then a presale window with its own allocation, and your fans see the time and the time zone it opens. Take registrations before the on-sale, then give registered fans a presale window before tickets open to everybody. For: Rewarding a fan club, members list or mailing list Takes: 3 minutes Take pre-registrations from fan club members, then open a presale window for the people who registered. This gives each registered buyer early access without relying on one shared code. Set the pre-registration dates and a presale window on the event. Once that window opens, registered buyers can buy before the public release opens. A referral link from an existing buyer and a presale limited code can also open that early access if you leave those settings on. Give the presale its own ticket allocation, so presale buyers cannot take the tickets you are holding for the public release. Keep the public release hidden until its on-sale time. Add an event password only when you also want to keep the event page private. ## How Ticket Fairy helps - ### [Registration instead of a code](https://www.ticketfairy.com/guides/take-pre-registrations-before-your-on-sale) People register interest before tickets go on sale. You can see how many want to attend and message them when the presale opens without using a shared code. - ### [Early access for registered fans](https://www.ticketfairy.com/guides/take-pre-registrations-before-your-on-sale) Once the presale window opens, registered buyers can buy before the public release opens. If you want registration to be the only presale path, turn off the referral and limited-code paths too. - ### [Its own allocation](https://www.ticketfairy.com/guides/take-pre-registrations-before-your-on-sale) Give the presale a release of its own with a set number of tickets. Keep the public release hidden until the public on-sale, so your members get the tier you promised and you still have tickets left for the public. - ### [A private event page when you need one](https://www.ticketfairy.com/guides/password-protect-your-event) Add an event password when you also want to keep the page private. Anyone who receives the shared password can use it while it remains active. ## Set it up - [Turn pre-registration on and set its window](#step-1) - [Open the presale window for the fans who registered](#step-2) ## Before you start - You're an owner or an admin on the event. - You know roughly how many people are in the group you are rewarding, and how many tickets you are willing to sell them before the public on-sale. - You know whether referrals from existing buyers or a presale limited code should also open access. 1. ## Turn pre-registration on and set its window Turn on **Pre-Registration** for the event, then enter when registration opens and closes. **Note:** Enter both dates before you share the link, or nobody can complete the form. ![Pre-registration and presale date settings for an event](https://www.ticketfairy.com/embeds/posters/marketing-pre-registration--dates.png) Pre-Registration Dates, with both the registration and early-sale windows switched on. 2. ## Open the presale window for the fans who registered Turn presales on for the event and set both ends of the window, so a registered fan can buy before the public release opens. **Note:** Give the presale a release of its own and keep the public release hidden until the public on-sale, or a registered fan can buy the public release during the window. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai, the assistant inside your dashboard, can check and set the pre-registration and presale date windows for the event, including the switches and both ends of each window. She asks before saving. She does not change ticket releases: keep the public release hidden yourself and test the presale yourself as a registered buyer. ### In your dashboard, with Fai Set pre-registration to open at 9am on 1 September and close at 5pm on 7 September, then set presales to open at 10am on 8 September and close at 10pm on 9 September. Show me the dates before you save. ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Questions you might have What is the best way to handle presale access for fan clubs?: Take pre-registrations, then open a presale window. A registered buyer can buy in that window before the public release opens. Keep the public release hidden and turn off referral or limited-code presale paths if registration should be the only way in. Is turning on pre-registration enough?: No. Registration needs its own opening and closing dates. The presale window is separate, and it also needs both its opening and closing time. Are presale codes safe?: Treat any shared code as public, an event password included. Registration means you are not relying on a shared code, but referral links and a limited code can still let a buyer in if you leave those paths on. How many tickets should a presale get?: Enough that your members get the tier you promised, and few enough that the public on-sale is still worth announcing. Giving the presale its own release is what lets you set that number. Can I see who registered before the on-sale?: Yes. Pre-registration is a list you can view and message, which is the point of taking it before you announce a price. What do I do with people who registered and did not buy?: Message them at the public on-sale. They already told you they wanted to come. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/private-sales-and-presales) - [Take pre-registrations before your ticket on-sale](https://www.ticketfairy.com/guides/take-pre-registrations-before-your-on-sale) - [How do you keep a high-demand on-sale running smoothly?](https://www.ticketfairy.com/guides/keep-a-high-demand-on-sale-running-smoothly) - [Schedule when your event goes live](https://www.ticketfairy.com/guides/schedule-when-your-event-goes-live) - [What marketing tools should a ticketing platform give you?](https://www.ticketfairy.com/guides/ticketing-platform-marketing-tools) - [Invite promoters to your collective so they can sell tickets for your events](https://www.ticketfairy.com/guides/invite-people-to-your-collective) - [How do you manage many events without repeating the same work?](https://www.ticketfairy.com/guides/run-many-events-on-one-platform) - [What should you compare when choosing a ticketing platform?](https://www.ticketfairy.com/guides/compare-ticketing-platforms) - [How do you answer a ticket sales question no report covers?](https://www.ticketfairy.com/guides/answer-custom-ticket-sales-questions) - [What is social ticketing, and how do referral rewards work?](https://www.ticketfairy.com/guides/social-ticketing-and-referral-rewards) - [How do you manage accreditation and backstage passes for your event?](https://www.ticketfairy.com/guides/manage-event-accreditation) - [How do you manage tickets for a multi-day event?](https://www.ticketfairy.com/guides/manage-tickets-for-a-multi-day-event) - [How do you set up a payment plan so buyers pay for tickets in installments?](https://www.ticketfairy.com/guides/let-buyers-pay-for-tickets-in-instalments) - [Can you sell tickets directly from your own website?](https://www.ticketfairy.com/guides/sell-tickets-on-your-own-website) - [Can ticket buyers join your email list automatically?](https://www.ticketfairy.com/guides/add-ticket-buyers-to-your-email-list) - [What can you find out about the people who buy your tickets?](https://www.ticketfairy.com/guides/what-you-can-learn-about-your-ticket-buyers) - [How do you run a guest list for your event without a spreadsheet?](https://www.ticketfairy.com/guides/run-a-guest-list-without-a-spreadsheet) - [Can you hold and spend your ticket money without a separate bank?](https://www.ticketfairy.com/guides/hold-and-spend-your-ticket-money-in-one-place) - [Can you run a festival's marketing and production from one dashboard?](https://www.ticketfairy.com/guides/run-a-festival-from-one-dashboard) - [How do you sell more tickets without spending more on ads?](https://www.ticketfairy.com/guides/sell-more-tickets-without-more-ad-spend) - [How do you keep touts and bots off your tickets?](https://www.ticketfairy.com/guides/keep-touts-off-your-tickets) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/private-sales-and-presales) ### Tips for selling more tickets Practical advice from working organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)