--- title: "Give your event crew one page for all their shifts | Ticket Fairy Guides" description: "Email each crew member or volunteer a private My shifts link. On it they see their shifts at every one of your events, accept the shifts you offer them, say they're still coming, tell you the days they can work and add their shifts to their calendar. Their documents, safety induction and food needs are on the same page, and nobody needs an account." canonical: "https://www.ticketfairy.com/guides/give-your-crew-one-page-for-all-their-shifts" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Give your event crew one page for all their shifts Crew and volunteers # Give your event crew one page for all their shifts Crew and volunteers who work several of your events juggle emails, texts and spreadsheets to know where they are next. With one private page for every shift, offer and question from your team, they get the answers without a login, and you see their replies in the rota straight away. Takes: 4 minutes - [Open the person in People](#step-1) - [Email their link](#step-2) - [Their My shifts page](#step-3) - [Their hours on the page](#step-4) - [Check they opened it](#step-5) ## Before you start - You are an owner, admin or producer of the brand, and **Event Operations** is in your brand menu. - The person is crew, a volunteer or on a shift at one of your events, with an email address. 1. ## Open the person in People In the sidebar, select your brand, then **Event Operations**, then **People**, and select the person. **Note:** Their details show whether they have a working link and when they last opened their page. ![Person panel for a crew member with no My shifts link yet and the button that emails it](https://www.ticketfairy.com/embeds/posters/marketing-brand-people--my-shifts-link.png) *A person with no My shifts link yet.* 2. ## Email their link Under **My shifts page**, select **Email their My shifts link**. **Note:** They get an email from you with a private link that works for 60 days. The page opens without an account or password. ## Their My shifts page The page lists the shifts you offered them to accept, their own shifts with the still coming question, and each event's days to say when they can work, with **Add to calendar** on every shift. Under that they add the documents their shifts need, read the safety induction and give their food needs. Every answer shows in your rota straight away, and the page shows only their own shifts, offers and documents. ![My shifts page for a volunteer, with an 18 and over bar shift offered to her, a still coming question, the days she can work and her documents](https://www.ticketfairy.com/embeds/posters/marketing-event-shift-offers--my-shifts.png) *A volunteer's My shifts page.* ## Their hours on the page Under **Your hours**, each person sees their shifts of the last few weeks with the hours from when they checked in and out, whether the hours are waiting for approval or approved, and any change to them. A department lead also finds **Your team's hours**, where they approve their team's hours. ![Your hours on a bar worker's My shifts page, with approved hours, hours waiting for approval and a change](https://www.ticketfairy.com/embeds/posters/marketing-event-hours--your-hours.png) *Your hours on a My shifts page.* 3. ## Check they opened it Open the person in People again. **Note:** The line under My shifts page says when they last opened their page, or that they have a working link but have not opened it yet. ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai emails a person their My shifts link or turns their links off when you ask, after you confirm. ### In your dashboard, with Fai ``` Email Ama Owusu her My shifts link ``` ## Turn off their links 1. ### Turn them off Open the person in People, select **Turn off their links**, then confirm. **Note:** Every My shifts link you sent them stops working straight away. You can email a new link at any time. Fai turns off a person's My shifts links when you ask, after you confirm. ### In your dashboard, with Fai ``` Turn off Leah Grant's My shifts links, she has left the team ``` ## Questions you might have **What happens when someone says they can't make a shift?** Their place is freed straight away and shows in the Offers view of Shifts, where Fai suggests who to offer it to. They can't take the shift back from their page, so they contact you if they change their mind. **Do volunteers get a second page?** No. A volunteer's own page from the Volunteers section shows the same offers, still coming questions, days they can work and calendar for that one event. The My shifts link covers all your events. **What if their link has ended?** Their page says the link has expired and asks them to ask you for a new one. Select **Email their My shifts link** again. **Is there a limit on changes from one page?** Yes. They can make up to 60 changes a day from one link, which covers any normal use. After that the page asks them to try again tomorrow or reply to your email. **Which events does the page show?** Their shifts from yesterday on, at every event of your brand where they are crew, a volunteer or on a shift. Their page never shows another crew member's name. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) - [Offer open shifts on your event rota to crew and volunteers](https://www.ticketfairy.com/guides/offer-open-shifts-to-your-crew-and-volunteers) - [Find the crew and volunteers who work your events](https://www.ticketfairy.com/guides/find-the-crew-and-volunteers-who-work-your-events) - [Give your event volunteers their own page and track their hours](https://www.ticketfairy.com/guides/give-volunteers-their-own-page-and-track-hours) - [Approve the hours your event crew and volunteers worked](https://www.ticketfairy.com/guides/approve-the-hours-your-crew-and-volunteers-worked) - [Let department leads approve their team's hours at your event](https://www.ticketfairy.com/guides/let-department-leads-approve-their-teams-hours) - [Build your event rota and check staff in](https://www.ticketfairy.com/guides/build-your-event-rota-and-check-staff-in) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)