Solving event ticketing problems
Can you hold and spend your ticket money without a separate bank?
Most organisers wait for a payout, move it to a business account and pay the venue from there, three steps after the tickets already sold. Vault holds your ticket money where it lands, in the currencies you sell in, and lets you spend it on a card, pay a supplier or invoice a client from the same place.
Where your events collect through Vault, the ticket money stays there: hold it in several currencies, spend it on a card, pay suppliers and raise invoices, without moving it to another bank first.
- For
- Paying for an event out of what the event has already sold
- Takes
- 6 minutes
Yes, where your events collect through Vault. Vault is a set of accounts on your brand that the money arrives into, with a balance per currency, so an event sold in euros stays in euros until you decide to convert it.
From the same place you spend it: cards for the team, transfers to a supplier or a venue, and a list of recipients you pay more than once. Invoices go out from here too, which is what a group booking or a sponsor needs.
The balances separate what you can move today from what is still settling, what is reserved against an obligation and what is held as collateral. Available is what Vault can move now, which is not the same as what is yours to keep: your unpaid refunds, any Capital still to repay and money owed to clients all come out of it, and the page does not subtract them for you.
How Ticket Fairy helps
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A balance per currency
Ticket money sits in the currency it sold in, with what is clear to spend shown apart from what is still settling.
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Cards for the people spending
Issue cards against the balance and read the activity on them, rather than reimbursing a production manager two weeks later.
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Transfers and recipients
Pay a venue, a supplier or an act from the balance, and keep the ones you pay repeatedly so the details are entered once.
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Invoices you can send
Raise an invoice from the brand, which is what a group booking, a corporate buyer or a sponsor asks for before they pay.
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The payout, when you want one
Money still reaches your own bank on the schedule you agreed. Vault is where it waits and what it can do in the meantime.
Set it up
Before you start
- You're an owner or an admin on the brand. Those are the two roles that reach Vault.
- Vault is switched on for your brand and the account is through onboarding. Ask Ticket Fairy support to switch it on if you find it is off.
- You have your second factor to hand. Refreshing the balances asks you to confirm it is you.
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Read what you actually hold
Pick the brand, open Vault and read Overview for the balance in each currency.
Note: Start from the available column rather than the cash total. Recent sales are still settling, reserved money is held against an obligation, and collateral sits outside the cash total altogether.
Brand, Vault. -
Check the money is arriving where you think
Open your brand and select Payments. Connected payment methods lists the accounts you have connected, with the one new events use marked Default.
Note: An event created before you connected Vault keeps whichever account it was set to, and you change that on the event.
Brand, Payments, Connected payment methods. -
Spend it before the payout
Use a card, a transfer or an invoice from Vault on your brand.
Note: This is the part that stops you waiting for a payout before you can pay a supplier: the deposit for next year's venue comes out of this year's ticket sales.
Try these steps on your own event
Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call.
No setup fees. No required monthly ticketing fee. No credit card required.
Or have it done for you
Fai, the assistant inside your dashboard, opens Vault and reads a balance back to you. Moving money is yours to do, on the page, so nothing leaves an account on a sentence alone.
In your dashboard, with Fai
What is in our Vault balance right now, and how much of it is still settling?
From your own assistant, over MCP
Connect your assistant to our MCP server and ask it:
Keep --read-only in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes.
Pick the brand and show its Vault balances
Let Fai do it for you
Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above.
No setup fees. No required monthly ticketing fee. No credit card required.
Questions you might have
- Is this a bank account?
- It holds your event money, pays out from it and issues cards against it. Your own business bank is still where a payout lands when you take one.
- Can I still be paid out the normal way?
- Yes. Payouts run on the schedule you agreed, and Vault changes only where the money waits and what it can do while it waits.
- Why is part of my balance not available?
- Some of it is still settling, some may be reserved against an obligation, and collateral sits outside the cash total altogether. Read the available column, then take off the refunds you still owe and anything due to a client before you commit to a payment.
- Which currencies can I hold?
- The ones your events sell in. Money stays in the currency it arrived in until you convert it, so a European tour does not lose a margin on every leg.
- Who on my team can reach it?
- Owners and admins on the brand. Event-level roles such as promoter, door and stats do not see Vault at all.
Still have a question?
Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.
No setup fees. No required monthly ticketing fee. No credit card required.
Related guides
Do this on your own event
Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.