--- title: "Invite promoters to your collective so they can sell tickets for your events | Ticket Fairy Guides" description: "Send invitations to your promoters, see who has not joined yet, and sort out a wrong email address or an invitation that never arrived, so every promoter can sell tickets for your events." canonical: "https://www.ticketfairy.com/guides/invite-people-to-your-collective" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Invite promoters to your collective so they can sell tickets for your events Your brand and team # Invite promoters to your collective so they can sell tickets for your events If you lead a street team, a promoter group or a production crew, put all your people in one collective so every promoter can sell tickets for your events. You can see at a glance who has joined and who still has to accept. Takes: 6 minutes - [Open the invitation dialog](#step-1) - [Enter the address and choose the role](#step-2) - [Share one link with a whole team instead](#step-3) - [Tell the promoter to open the link in their email](#step-4) - [Check who has not joined yet](#step-5) - [Send an invitation again](#step-6) - [Send the invitation to the address they sign in with](#step-7) - [Change your mind about an invitation](#step-8) ## Before you start - You are an owner or admin of the collective. A member can see the roster but cannot invite a promoter. - You have the email address each promoter uses, or will use, for Ticket Fairy. - Only an owner can invite another owner. 1. ## Open the invitation dialog In **Collectives**, select your collective, then select **Invite member**. **Note:** Owners and admins can invite. A member sees the roster but cannot add a promoter. 2. ## Enter the address and choose the role Enter their **Email address**, choose the **Collective role** they get, then send the invitation. **Note:** Only an owner can invite another owner. You can change a promoter's role after they join. 3. ## Share one link with a whole team instead Select **Private join link** to get a link any promoter can use to join as a member. **Note:** Send it to a group chat when several promoters join at once. Every promoter who opens it joins as a member, so send email invitations when you need to give people different roles. 4. ## Tell the promoter to open the link in their email Ask them to open the invitation email and select the link. **Note:** The link opens a page that shows your collective, the role and the address you sent it to, with **Create your account and join** or **Sign in to join**. The promoter joins only when they choose one, so opening the link by mistake changes nothing. ![Collective invitation page naming the collective, the role and the invited address](https://www.ticketfairy.com/embeds/posters/marketing-collective-invitations--join-page.png) *Collective invitation link.* 5. ## Check who has not joined yet On the collective, **Waiting to join** lists everybody you invited who has not joined, and how long each person has been waiting. **Note:** The panel is hidden once everyone has joined, and a promoter who has joined appears in the member table instead. Select **Show more** when you have invited more people than the panel lists at once. ![The Waiting to join panel listing invited people, their role and how long they have waited](https://www.ticketfairy.com/embeds/posters/marketing-collective-invitations--waiting-to-join.png) *Collective, Waiting to join.* 6. ## Send an invitation again Select **Send again** beside their name. The email goes to the same address, and the link already in their inbox keeps working. **Note:** Check the address for a typo before you send again. If it is wrong, select **Cancel** and invite the correct address, because sending again goes to the same wrong address. 7. ## Send the invitation to the address they sign in with If the promoter reports that the invitation was sent to a different address, select **Cancel** and invite the address they actually sign in with. **Note:** They can instead select **Sign in with the invited address** on the page, which names both addresses. Promoters who work with several brands often have an account already, so ask which address they sign in with before you invite them, and you avoid this entirely. 8. ## Change your mind about an invitation Select **Cancel** and confirm. Their link stops working immediately and they come off the roster. **Note:** Canceling only affects a promoter who has not joined: if they join in the moment you cancel, Ticket Fairy keeps them and tells you they are now a member. To remove a promoter who has joined, use **Remove** in the member table, which also ends their access to every event the collective works on. ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai can invite a promoter, list everyone who has not joined yet with the date each invitation last went out, send one again, or cancel it. She can also accept an invitation for you when you have the link but cannot get it to work. ### In your dashboard, with Fai ``` Show me who I invited to my collective who has not joined yet, and send the invitation again to anyone still waiting ``` ## Questions you might have **What can each collective role do?** A member gets their own promoter link and sees their own sales. An admin can also manage the roster and the events the collective works on. An owner can do everything, including inviting and removing other owners. **A promoter says they never received the invitation. What do I check?** Open **Waiting to join** and read the address the invitation went to. A typo is the most common cause, and sending the invitation again won't fix it, because it goes to the same address. If the address is right, ask them to check their spam folder, then select **Send again**. **Does a promoter need a Ticket Fairy account before I invite them?** No. They create their account from the invitation link as they join, so they don't need to sign up first. When you invite one promoter by email, their new account uses the address you sent the invitation to. It's safe for them to open the same link twice. **I invited a promoter as a member and meant admin. What now?** Invite the same address again with the role you meant. The newer invitation replaces the earlier one, so only the newest link works, and it gives them the new role. If they have already joined, change their role in the member table instead. **A promoter opened their link twice and it says the invitation was already used. Why?** That message means someone else used the link. If the promoter has joined and opens their own link again, they go straight to the collective. If they are signed in to the wrong account, the page shows which address the invitation went to. **Does joining give a promoter access to my events straight away?** They get access to every event and brand where you've already deployed the collective with the whole team, and their own promoter link for each. If you deployed it for chosen promoters only, a new member isn't included until you add them. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/promoters-and-sales-teams) - [Track which promotion sells your tickets](https://www.ticketfairy.com/guides/track-which-promotion-sold-your-tickets) - [Run ticketing for a nightclub](https://www.ticketfairy.com/guides/run-a-nightclub) - [Run ticketing as an agency or promoter group](https://www.ticketfairy.com/guides/sell-as-an-agency-or-promoter-group) - [Set up a brand kit for your events](https://www.ticketfairy.com/guides/set-up-your-brand-kit) - [Create your Ticket Fairy account and brand to start selling tickets](https://www.ticketfairy.com/guides/create-your-account-and-first-brand) - [Find your way around the home page of your event dashboard](https://www.ticketfairy.com/guides/find-your-way-around-the-dashboard-home) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/promoters-and-sales-teams) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. 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