Issue accreditation passes for your event

Open Passes

Open the event, select Management, then select Passes in the list of sections.

Note: If Passes is not in the list, select More sections and open it there. The groups and their allowances are under the list of passes.

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Add your zones

Select Zones and pass types, enter a zone name such as Backstage, then select Add zone.

Note: Choose a colour for each zone, which is the band printed on the badge. Select one of the suggestions to add a common zone in one click.

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Choose what each pass type gives

Under Pass types, open a wristband or badge, choose Issue as guest ticket, tick the Zones it opens, then select Save pass type.

Note: Also set Days it works, the hours From and Until, Meals per day and Includes parking. Leave every day unticked for a pass that works on every day of the event.

Tip: A person on the rota gets one meal for each shift that starts that day, or two for a shift of 8 hours or more, up to the pass type's meals per day.

Let Fai bring in your people

Select Bring in people.

Note: Fai adds your crew, confirmed volunteers with a confirmed shift, each performer's travel party and guest list from their advance, approved traders' staff and approved press, and the list fills over the next minute or two. Each person waits for a pass, and nobody gets one until you issue it.

Add someone yourself

Optional: select Add someone, enter the Name, choose the Group, then select Add.

Note: Under More details, enter their email, role, organisation and pass type. Without an email address, the pass comes to you to hand on.

Set each group's allowance

Under Groups and allowances, select Edit on a group, enter Passes allowed and Names close, then select Save.

Note: Choose a Pass type for this group so everyone in it gets the same pass. Names added after the cut-off wait for your decision and are marked Added after the cut-off.

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Issue the passes

Select the issue button at the top of Passes, which counts the passes that are ready, check how many people get a pass, then select the issue button in the dialog.

Note: Each person gets a free guest ticket of the pass type by email. To issue a few, or a pass added after its group's cut-off, tick them in the list and select the issue button above it.

Warning: The emails go as soon as you select the issue button.

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Add a badge photo

Select a pass, then select Upload a photo or Get a photo link.

Note: Upload a JPG, PNG or WebP of the face, at least 600 pixels wide for a sharp print. A photo link lets the person add their own photo without signing in, and works for 14 days.

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Print photo badges

Tick the passes in the list, select the print button above it, choose the Badge size, then select Print.

Note: Choose A6 lanyard badge or Card (CR80). Each badge carries the name, photo, zones, days, meals and entry code, and a pass that is not issued yet prints without an entry code.

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