Issue reusable event passes to crew and artists

Open Multi-Entry Passes

Go to your brand and select Multi-Entry Passes. A pass made here works at every event that brand runs.

Note: An event can have its own passes too, under Interact when you have that event open, and those work at that one event only. Start at the brand for crew members who work across several events.

Create a pass type

Select Create new entry pass type, then enter a name, such as Crew, Artist or Production, and any details such as the role, access area or shift in Description.

Note: A name can contain up to 100 characters. Type offers Member and Season, and the choice does not change where the pass works.

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Set the maximum uses per event

Set Maximum number of uses per event. The limit covers the whole event, not each day.

Note: Someone who enters six times and leaves six times needs at least 12 uses, and a higher figure leaves room for an extra trip through the gate. Set a number on every type you create.

Add the people who get a pass

Under Create New Pass, pick the Type and add the person under Enter Recipient by first name, last name and email.

Note: For a whole crew, switch to Upload Recipients and select Add from CSV: the CSV takes first name, last name and email address, in that order, with no header row. Every row needs all three, and the rows appear in the dashboard so you can correct one before you send.

Tip: Enter who approved the access in Notes. The note goes on every pass you create from this form, and the pass list shows it beside the holder.

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Send the passes

Select Send or Send All, then confirm.

• Send: Emails that pass to its named recipient.
• Send All: Emails every pass in the list.

Tip: Use Send again if a crew member asks for another copy. Sending again sends the same code, so a crew member who lost the email receives the same pass again rather than a second one to keep track of.

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