--- title: "Issue Vault cards to your whole event crew at once | Ticket Fairy Guides" description: "Give up to 50 people on your event crew a virtual Vault card each in one go, with one set of controls, the event linked and a name on every card, then see which cards were issued." canonical: "https://www.ticketfairy.com/guides/issue-vault-cards-to-your-event-crew" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Issue Vault cards to your whole event crew at once Vault and Capital # Issue Vault cards to your whole event crew at once Festival production managers and touring promoters hand out spending money to a crew of runners, buyers and stage managers for every show. Issue Vault cards to the whole crew at once, and each person gets their own card with the same limits and dates for the event, so nobody shares a card or waits to be paid back. Takes: 5 minutes [Watch the video: Issue Vault cards to your whole event crew at once](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/issue-vault-cards-to-your-event-crew/f3200fc999ee02315ff6249fc5e6720e6fdc87be75331daf80384d44c24e5643/b895fedd959db5a3/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-issue-vault-cards-to-your-event-crew-b895fedd959d.vtt) ***Watch how it's done** 2 min 19 s, with captions.* - [Select Issue several cards](#step-1) - [Choose who gets a card](#step-2) - [Choose the event](#step-3) - [Choose what the cards are for](#step-4) - [Check the card names](#step-5) - [Review the cards](#step-6) - [Issue the cards](#step-7) - [Check which cards were issued](#step-8) ## Before you start - You're an owner on the brand. Only owners can issue cards. - Your brand has an active Vault account. - Everyone who gets a card is already a cardholder, as Let your event team spend with Vault cards shows. - You have your second factor to hand. Vault may ask you to confirm it's you while it issues the cards. 1. ## Select Issue several cards [Play from here](#guide-video) Open **Vault**, select **Cards**, then select **Issue several cards** above the list. ![The Vault Issue several cards with four crew members chosen, the crew card preset, the event and a name for each card](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--bulk-issue.png) *Vault, Cards, Issue several cards.* 2. ## Choose who gets a card [Play from here](#guide-video) Under **Who gets a card?**, search for each person and choose them, up to 50. Each person gets their own card. 3. ## Choose the event [Play from here](#guide-video) Optional: Choose the event the cards are for in **Event (optional)**. 4. ## Choose what the cards are for [Play from here](#guide-video) Under **What is this card for?**, choose **Crew card for an event** or another match, then enter its limit. **Note:** Every card in this set gets the same controls. Open **Adjust controls** to change the dates, ways to pay or where the cards work. 5. ## Check the card names [Play from here](#guide-video) Under **Card names**, check the suggested name for each card and change any of them. 6. ## Review the cards [Play from here](#guide-video) Select the button at the foot of the window that reviews the cards, which says how many there are. The review lists each card with its controls and the event. ![The Vault review of four crew cards for one event before they are issued](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--bulk-review.png) *Issue several cards, the review.* 7. ## Issue the cards [Play from here](#guide-video) Select the button that issues the cards, and confirm it's you if Vault asks. Each card shows **Issued** as it is made. **Note:** If Vault stops to check it's you part way, the cards issued so far stay issued. Select **Carry on issuing** to issue the rest. 8. ## Check which cards were issued [Play from here](#guide-video) Each person in the results has one of these. - **Issued**: The card is ready and appears in **Issued cards**. - **Not issued: check this person's details**: Vault turned the card down because of the cardholder's details, which you can correct on the Cardholders page before you try again. - **Not confirmed**: Vault couldn't confirm the card, so it may already be on your card list. Issuing it again before you look at **Issued cards** can give the person two cards. ![The Vault Issue several cards results with three crew cards issued and one not issued because of the person's details](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--bulk-results.png) *Issue several cards, the results.* ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai can issue up to 50 virtual cards to cardholders you have already added, with one preset, limits and the event. She shows you every card and its controls and asks before she issues them. MCP and the command line have no command for this. ### In your dashboard, with Fai ``` Issue virtual crew cards for to , and , with a daily limit of ``` ## Questions you might have **Can I retry the cards that weren't issued?** Yes. The results offer a button that tries the cards that weren't issued again, and Vault never issues a second card to someone who already got one from this set. **What does We're checking which cards were issued mean?** Vault didn't get a clear answer, so some cards may already be issued. Select **Check again** to finish the same set before you change it. **Can I issue physical cards this way?** No. Issue several cards makes virtual cards. Issue a physical card to one person at a time with **Create card**. **How many cards can I issue at once?** Up to 50. "You've issued a lot of cards in the last hour. Try again later." appears if you issue many sets in a short time. **What do I check when Vault asks me to confirm it's me?** **You are approving** at the top of the check says **Create cards** with the number of cards. Continue only if they match what you want to do. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) - [Let your event team spend with Vault cards](https://www.ticketfairy.com/guides/issue-vault-cards) - [Freeze, cancel or change the limits on an event team's Vault card](https://www.ticketfairy.com/guides/freeze-cancel-or-change-a-vault-card) - [Track what your event team spends on Vault cards](https://www.ticketfairy.com/guides/track-vault-spending) - [Open a Vault account to hold your ticket money](https://www.ticketfairy.com/guides/open-a-vault-account) - [Open a Vault account for event money with the older setup form](https://www.ticketfairy.com/guides/open-a-vault-account-with-the-older-setup-form) - [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/guides/read-your-vault-balances) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy is not a direct lender and does not make credit decisions. Ticket Fairy acts solely as a technology provider, connecting event businesses with third-party lending partners. All funding decisions, terms, and conditions are determined by the respective lending partners. ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. 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