---
title: "Keep rider lists and notes for your event's artists | Ticket Fairy Guides"
description: "List what each artist's rider asks for, tick each item off as it is sorted, and keep your team's notes on the artist in the same place, so every rider is sorted before your event."
canonical: "https://www.ticketfairy.com/guides/keep-rider-lists-and-notes-for-your-artists"
---

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3. Keep rider lists and notes for your event's artists

Artists, offers and advancing

# Keep rider lists and notes for your event's artists

You work through dozens of rider lines for every artist on your event, from backline to towels to the car from the airport. With each line and your team's notes on the artist's own page, whoever is on shift can see what is still to do.

Takes:  6 minutes

- [Open the artist's rider](#step-1)
- [Add each rider item](#step-2)
- [Tick an item off when it is sorted](#step-3)
- [Add a note for the team](#step-4)

## Before you start

- You are an owner, admin or producer on the event.
- The artist is on the event's line-up.

1. ## Open the artist's rider

   Open the event, select **Operations**, select **Artists** in the list of sections, select the artist, then select **Hospitality Rider**. The rider items are under **Requirements**.

   **Note:** **Technical Requirements** and **Catering** work the same way for the stage and food lines of the rider. A conference calls artists speakers, and the page works the same way.

   ![Hospitality rider for one artist, listing each rider item with its quantity and whether it is To Do or Done](https://www.ticketfairy.com/embeds/posters/marketing-event-team-records--rider-items.png)    
   *An artist's hospitality rider, item by item.*
2. ## Add each rider item

   Select **Add Requirement**, enter how many in the number field, enter the item in **Enter item**, then select **Add**.

   **Note:** Once you enter an item, a second field appears for an alternative the artist accepts, such as "or Two vegetarian". Each new item starts as **To Do**.
3. ## Tick an item off when it is sorted

   Select the item's status and choose **Done**.

   **Note:** A done item is struck through, so the lines still **To Do** stand out. Choose To Do again if it comes undone.
4. ## Add a note for the team

   Select **Notes**, enter it under **New note**, then select **Add note**.

   **Note:** Every note shows who added it and when, and your teammates see it straight away. Use the pencil beside a note to change it.

   ![Notes on an artist's hospitality rider, with a New note box and two notes from the team](https://www.ticketfairy.com/embeds/posters/marketing-event-team-records--team-notes.png)    
   *The team's notes on the same artist.*

## Or have it done for you

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

Fai reads an artist's rider items and notes, adds or ticks off items and adds notes when you ask. She shows you each change and waits for your yes first.

### In your dashboard, with Fai

```
Add "Car from Heathrow on 7 Oct" to Bicep's hospitality rider for <EVENT NAME>, and tell me what on their rider is still to do
```

## Add a day to the schedule

1. ### Add the day and its hours

   On **Schedule**, select **Add Event Day**, choose the **Date**, set the **Start time** and **End time**, then select **Add Event Day**.

   **Note:** The times are in the event's own time zone. A day that is already on the schedule is not added twice, so two teammates adding the same day end up with one.

   ![The Add Event Day dialog with a date, a start time and an end time](https://www.ticketfairy.com/embeds/posters/marketing-event-team-records--add-day.png)    
   *Add Event Day.*

Fai adds a day and its opening hours to the event when you ask, after you confirm.

### In your dashboard, with Fai

```
Add Sunday 9 October to <EVENT NAME>, open from 14:00 to 23:00
```

## File a document under an artist

1. ### Ask Fai to file it

   Ask Fai to file the document under the artist and the part of the booking it covers, such as hospitality.

   **Note:** Fai can also archive a document you no longer need and restore it later; archiving keeps the file.

Fai files a document under the artist and part of the booking it belongs to, archives it or restores it, after you confirm.

### In your dashboard, with Fai

```
File the rider I uploaded for Bicep under their hospitality on <EVENT NAME>
```

## Questions you might have

**Why can't I choose a date for a set?**

 You choose a set's date from the event's days, so add the day first. You'll see Add Event Day on Schedule & Timeline while its list has no performances in it yet, such as on a new event.

**Can Fai fill in the rider for me?**

 Fai reads the riders you upload and picks out what they ask for, and you can ask her to add the items you name to the list.

**What happens if two of us change the same item at once?**

 The second save does not overwrite the first. You see your teammate's version, with **Keep their version** or **Re-apply my changes**.

**Who can add items and notes?**

 Owners, admins and producers on the event. Other roles on the team can read them.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)
- [Track every artist booking for your event](https://www.ticketfairy.com/guides/book-and-brief-your-artists)
- [Build the running order for your event day](https://www.ticketfairy.com/guides/plan-your-event-production)
- [Keep the jobs behind your event moving](https://www.ticketfairy.com/guides/keep-your-event-tasks-on-track)
- [Advance your performers before the show](https://www.ticketfairy.com/guides/advance-your-performers-before-the-show)
- [Build a dressing-room shopping list from your event's artist riders](https://www.ticketfairy.com/guides/build-a-dressing-room-shopping-list-from-artist-riders)
- [Set each performer's guest list, hotel and meal allowances for your event](https://www.ticketfairy.com/guides/set-each-performers-allowances-and-travel-party)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## Sell tickets with Ticket Fairy

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- Set up your event in minutes
- Free events are free
- Fai, your AI teammate, is built in

 [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)

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---

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