--- title: "Keep rider lists and notes for your event's artists | Ticket Fairy Guides" description: "List what each artist's rider asks for, tick each item off as it is sorted, and keep your team's notes on the artist in the same place, so every rider is sorted before your event." canonical: "https://www.ticketfairy.com/guides/keep-rider-lists-and-notes-for-your-artists" --- # Keep rider lists and notes for your event's artists | Ticket Fairy Guides 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Keep rider lists and notes for your event's artists Running the production # Keep rider lists and notes for your event's artists Promoters and production managers work through dozens of rider lines per artist, from backline to towels to the car from the airport. Keeping each line and the team's notes on the artist's own page means whoever is on shift can see what is still to do. List what each artist's rider asks for, tick each item off as it is sorted, and keep your team's notes on the artist in the same place, so every rider is sorted before your event. For: Getting every artist's rider sorted before show day Takes: 6 minutes - [Open the artist's rider](#step-1) - [Add each rider item](#step-2) - [Tick an item off when it is sorted](#step-3) - [Add a note for the team](#step-4) ## Before you start - You are an owner, admin or producer on the event. - The artist is on the event's line-up. 1. ## Open the artist's rider Open the event, select **Management**, select **Artists** in the list of sections, select the artist, then select **Hospitality Rider**. The rider items are under **Requirements**. **Note:** **Technical Requirements** and **Catering** work the same way for the stage and food lines of the rider. A conference calls artists speakers, and the page works the same way. ![Ticket Fairy hospitality rider for one artist, listing each rider item with its quantity and whether it is To Do or Done](https://www.ticketfairy.com/embeds/posters/marketing-event-team-records--rider-items.png) An artist's hospitality rider, item by item. 2. ## Add each rider item Select **Add Requirement**, enter how many in the number field, enter the item in **Enter item**, then select **Add**. **Note:** Once you enter an item, a second field appears for an alternative the artist accepts, such as "or Two vegetarian". Each new item starts as **To Do**. 3. ## Tick an item off when it is sorted Select the item's status and choose **Done**. **Note:** A done item is struck through, so the lines still **To Do** stand out. Choose To Do again if it comes undone. 4. ## Add a note for the team Select **Notes**, enter it under **New note**, then select **Add note**. **Note:** Every note shows who added it and when, and your teammates see it straight away. Use the pencil beside a note to change it. ![Ticket Fairy notes on an artist's hospitality rider, with a New note box and two notes from the team](https://www.ticketfairy.com/embeds/posters/marketing-event-team-records--team-notes.png) The team's notes on the same artist. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai reads an artist's rider items and notes, adds or ticks off items and adds notes when you ask. She shows you each change and waits for your yes first. ### In your dashboard, with Fai Add "Car from Heathrow on 7 Oct" to Bicep's hospitality rider for \, and tell me what on their rider is still to do ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Add a day to the schedule 1. ### Add the day and its hours On **Schedule & Timeline**, select **Add Event Day**, choose the **Date**, set the **Start time** and **End time**, then select **Add Event Day**. **Note:** The times are in the event's own time zone. A day that is already on the schedule is not added twice, so two teammates adding the same day end up with one. ![Ticket Fairy Add Event Day dialog with a date, a start time and an end time](https://www.ticketfairy.com/embeds/posters/marketing-event-team-records--add-day.png) Add Event Day. Fai adds a day and its opening hours to the event when you ask, after you confirm. ### In your dashboard, with Fai Add Sunday 9 October to \, open from 14:00 to 23:00 ## File a document under an artist 1. ### Ask Fai to file it Ask Fai to file the document under the artist and the part of the booking it covers, such as hospitality. **Note:** Fai can also archive a document you no longer need and restore it later; archiving keeps the file. Fai files a document under the artist and part of the booking it belongs to, archives it or restores it, after you confirm. ### In your dashboard, with Fai File the rider I uploaded for Bicep under their hospitality on \ ## Questions you might have Why can I not choose a date for a set?: A set's date is chosen from the event's days, so add the day first. Add Event Day is on Schedule & Timeline while the list in front of you has no performances in it, such as on a new event. Can Fai fill in the rider for me?: Fai reads the riders you upload and picks out what they ask for, and you can ask her to add the items you name to the list. What happens if two of us change the same item at once?: The second save does not overwrite the first. The dashboard loads your teammate's version and offers **Keep their version** or **Re-apply my changes**. Who can add items and notes?: Owners, admins and producers on the event. Other roles on the team can read them. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) - [Track every artist booking for your event](https://www.ticketfairy.com/guides/book-and-brief-your-artists) - [Build the running order for your event day](https://www.ticketfairy.com/guides/plan-your-event-production) - [Keep the jobs behind your event moving](https://www.ticketfairy.com/guides/keep-your-event-tasks-on-track) - [Advance your performers before the show](https://www.ticketfairy.com/guides/advance-your-performers-before-the-show) - [Run your event from its Today page](https://www.ticketfairy.com/guides/run-your-event-from-its-today-page) - [Find any performer, stage or day on your event](https://www.ticketfairy.com/guides/find-any-performer-stage-or-day-on-your-event) - [Balance your event team's workload](https://www.ticketfairy.com/guides/balance-your-event-teams-workload) - [Read your event's email in one inbox](https://www.ticketfairy.com/guides/read-your-event-email-in-one-inbox) - [Take notes on your event calls with Fai](https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai) - [Choose what Fai does on your event](https://www.ticketfairy.com/guides/choose-what-fai-does-on-your-event) - [Keep track of where your event's artists and crew are staying](https://www.ticketfairy.com/guides/book-travel-and-accommodation-for-your-artists) - [Share your event's rooming lists with hotels and pickups with drivers](https://www.ticketfairy.com/guides/share-rooming-lists-with-hotels-and-pickups-with-drivers) - [Plan your run of show and who calls it](https://www.ticketfairy.com/guides/plan-your-run-of-show-and-who-calls-it) - [Share day sheets with your event's on-site teams](https://www.ticketfairy.com/guides/share-day-sheets-with-your-on-site-teams) - [Call your show live on show day](https://www.ticketfairy.com/guides/call-your-show-live-on-show-day) - [Book dressing rooms and plan build and break days for your event](https://www.ticketfairy.com/guides/book-dressing-rooms-and-plan-build-and-break-days) - [Hold dates for shows at your venue](https://www.ticketfairy.com/guides/hold-dates-for-shows-at-your-venue) - [Make an offer to an artist's agent for your show](https://www.ticketfairy.com/guides/make-an-offer-to-an-artists-agent) - [Settle a show with an artist after your event](https://www.ticketfairy.com/guides/settle-a-show-with-an-artist) - [Send your event contracts and get them signed online](https://www.ticketfairy.com/guides/send-contracts-and-get-them-signed-online) - [Raise purchase orders and track what your event owes](https://www.ticketfairy.com/guides/raise-purchase-orders-and-track-what-your-event-owes) - [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/guides/take-trader-applications-for-your-event) - [Get your traders ready for show day](https://www.ticketfairy.com/guides/get-your-traders-ready-for-show-day) - [Draw your event site map and share it](https://www.ticketfairy.com/guides/draw-your-event-site-map-and-share-it) - [Build your event rota and check staff in](https://www.ticketfairy.com/guides/build-your-event-rota-and-check-staff-in) - [Issue accreditation passes for your event](https://www.ticketfairy.com/guides/issue-accreditation-passes-for-your-event) - [Recruit volunteers for your event](https://www.ticketfairy.com/guides/recruit-volunteers-for-your-event) - [Give your event volunteers their own page and track their hours](https://www.ticketfairy.com/guides/give-volunteers-their-own-page-and-track-hours) - [Report and handle incidents at your event](https://www.ticketfairy.com/guides/report-and-handle-incidents-at-your-event) - [Hand out radios and kit to your event crew](https://www.ticketfairy.com/guides/hand-out-radios-and-kit-to-your-event-crew) - [Handle lost property at your event](https://www.ticketfairy.com/guides/handle-lost-property-at-your-event) - [Keep a risk register for your event](https://www.ticketfairy.com/guides/keep-a-risk-register-for-your-event) - [Message the crew, volunteers and traders working on your event](https://www.ticketfairy.com/guides/message-the-people-working-on-your-event) - [Send your event lists to your team on a schedule](https://www.ticketfairy.com/guides/send-your-event-lists-to-your-team-on-a-schedule) - [Publish your event line-up and set times](https://www.ticketfairy.com/guides/publish-your-line-up-and-set-times) - [Add everyone who sends your event form to your volunteers, traders or crew](https://www.ticketfairy.com/guides/add-form-applicants-to-your-event-teams) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) ### Tips for selling more tickets Practical advice from organisers who sell out, and every new guide as it is published. We respect your privacy. 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