# Keep the jobs behind your event moving | Ticket Fairy Guides 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Keep the jobs behind your event moving Running the production # Keep the jobs behind your event moving Most of the work behind an event is invisible until it is late: the licence nobody applied for, the barrier nobody hired, the poster nobody printed. A board the whole team shares turns that list from something one person carries into something any team member can pick up. Put every job your event needs on one board, give each one an owner and a date, and see what is blocked before it becomes a problem. For: Running the jobs your team has to finish before the doors open Takes: 7 minutes - [Open the board](#step-1) - [Add the jobs that have to happen](#step-2) - [Give every task an owner and a date](#step-3) - [Move a task as it moves](#step-4) ## Before you start - Event management is switched on for your account. - Your team members are on the event, so a task can have an owner who is a person rather than a note in a description. - You have the list you already keep somewhere else. Moving an existing list onto the board beats inventing a new one. 1. ## Open the board Open the event and select **Tasks**. **Note:** One column per state, and each task sits in the column it has reached. A task in the blocked column is waiting on something rather than on a team member. ![Ticket Fairy event task board with cards spread across the open, in progress, done and blocked columns](https://www.ticketfairy.com/embeds/posters/marketing-event-production--tasks.png) The board, with the work spread across its columns. 2. ## Add the jobs that have to happen Add a task for each job, named so that a team member reading it knows what finished looks like. **Note:** "Apply for the late licence" is a task. "Licence" is a topic a team member will have to ask about. 3. ## Give every task an owner and a date Assign each task to a person and set the day it has to be done by. **Note:** A task with no owner belongs to whoever feels worst about it, which is rarely the person who can finish it. 4. ## Move a task as it moves Drag a card into the column that matches where the job has got to. **Note:** The board is only worth reading if it is current, and moving a card takes a second. The blocked column is the one to look at first each morning. ## Or have it done for you Fai can open the event so you can work the board. The tasks themselves are read and moved in the dashboard today. ### In your dashboard, with Fai Open \ so I can go through its tasks ### From your own assistant, over MCP Connect your assistant to [our MCP server](https://www.ticketfairy.com/mcp-server) and ask it: Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes. Pick the brand, find the event \ and show it ## From your terminal Install the CLI from [our CLI page](https://www.ticketfairy.com/cli), sign in with `ticketfairy auth login`, and choose the brand you are working on with `ticketfairy brand use `. `ticketfairy brand list` and `ticketfairy event list` show the IDs the other commands use. Read the event the tasks belong to. ### Show the event and its dates ticketfairy event get \ ## See the same work as a list, a calendar or a timeline 1. ### Switch the view to suit the question Change the view when you want the work by date rather than by state. **Note:** The board answers "what is stuck" and a list answers "everything at once". A calendar answers "what is due this week", and a timeline lays the dated work out in order so you can see what has to finish before the next thing starts. Fai can open the event. The task views are read in the dashboard today. ### In your dashboard, with Fai Open \ so I can see what is due this week ### From your own assistant, over MCP Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes. Pick the brand, find the event \ and show it ### From your terminal Read the event the tasks belong to. #### Show the event and its dates ticketfairy event get \ ## Questions you might have Who can see the board?: The team on the event, within what their role allows. It is a working record for your team and buyers never see it. What belongs in the blocked column?: A task that cannot move until something outside it happens: a permit, a supplier, a decision. A task waiting on a person is still in progress. Can two people own one task?: Yes. Add as many assignees as the job needs, and each of them gets it in their own list. Naming one of them as the person accountable for it finishing still helps, and anyone who only wants to keep an eye on it can follow it instead. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/features) - [Build the running order for your event day](https://www.ticketfairy.com/guides/plan-your-event-production) - [Track every artist booking for your event in one place](https://www.ticketfairy.com/guides/book-and-brief-your-artists) - [Invite your team to your events and choose what each person can do](https://www.ticketfairy.com/guides/invite-your-team) - [Keep track of where your event's artists and crew are staying](https://www.ticketfairy.com/guides/book-travel-and-accommodation-for-your-artists) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)