Invitations and guest lists
Let a partner hand out their own tickets for your event
Every festival has partners who need tickets on the night: the support act's manager, the station running a competition, the bar sponsoring a stage. A delegation gives a partner a counted allocation and one link their team signs in to, so they add their own guests and you keep the limit.
Give an act's management, a radio station or a sponsor a fixed allocation they can hand out themselves, without a login to your event and without asking you each time.
- For
- Handing a counted allocation to a partner who issues their own tickets
- Takes
- 6 minutes
Before you start
- You're an owner, an admin or a curator on this event. Those three roles can create a delegation and manage who holds it.
- Your ticket types exist. A delegation hands out the types you already sell, so build them first.
- You have decided the limit for each partner, because that number caps how much they can hand out.
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Start a delegation
Open your event, select Delegations and select Create Delegation.
Note: One delegation is one partner, so make a separate one for each act, station or sponsor rather than a shared pool nobody owns.
Delegations. -
Name it after the partner
Enter the Delegation Name.
Note: Name the person or group you are giving it to. That name is what you read down the Delegations list later, and it is what the partner sees at the top of their own page.
-
Set what they can hand out, and how much
Select Add Ticket, pick a Ticket Type, enter a Quantity and choose the Type.
Note: Add a row for each type the partner can reach. + Create new template in that column opens the Email Templates page in a new tab, so you can save the wording first.
-
Say who holds it
Select Add User and enter the First Name, Last Name and Email Address of the person.
Note: Several people can hold one delegation, which suits a management company where two people book. They share the one allocation rather than getting one each.
-
Copy the access link
Select Manage Access on the saved delegation, then select Copy access link beside the person's name.
Note: The link belongs to the delegation, so everybody you added uses the same one. Saving also emails each of them their invitation once your event is published, so copy the link for the times you want to send it yourself.
Try these steps on your own event
Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call.
No setup fees. No required monthly ticketing fee. No credit card required.
Or have it done for you
Setting up a delegation is dashboard work. Fai, the assistant inside your dashboard, can issue guest tickets directly when you would rather keep the list yourself than hand an allocation over.
In your dashboard, with Fai
Issue four guest tickets on the artist tier for <EVENT NAME> to the support act's manager, and show me the list before you send
From your own assistant, over MCP
Connect your assistant to our MCP server and ask it:
Keep --read-only in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes.
Pick the brand, find the event <EVENT NAME> and show its ticket types
Let Fai do it for you
Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above.
No setup fees. No required monthly ticketing fee. No credit card required.
Change an allocation later
-
Raise or lower the limit
Open the delegation and select the pencil beside the Quantity. Confirm Delegation Update takes the new limit and Ok saves it.
Note: Lowering it below what the partner has already issued does not take those tickets back. It stops them issuing more.
-
Add or remove a person
Select Manage Access on the delegation.
Note: Removing a person ends their access straight away. The link belongs to the delegation, so everybody still on the list keeps using it.
Changing a delegation is dashboard work. Fai can tell you how many guest tickets have been issued on the event so far, which is the figure you want before you raise a limit.
In your dashboard, with Fai
How many guest tickets have been issued for <EVENT NAME>, and on which ticket types?
From your own assistant, over MCP
Keep --read-only in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes.
Pick the brand, find the event <EVENT NAME> and show its ticket types
Questions you might have
- Does a delegation give the partner access to my dashboard?
- No. They get one link that does one job: issuing from the allocation you gave them. They never see your sales, your buyers or the rest of your event.
- What is the difference between a guest ticket and an invitation here?
- A guest ticket is issued free out of your stock. An invitation lets the person buy the ticket themselves, which suits a competition or a member presale where the partner picks who gets the chance rather than who gets in free.
- Who can create a delegation?
- You can with an owner, an admin or a curator login on that event. If Delegations is not in your event's menu, ask an owner or an admin to set it up for you.
- What happens to a partner's tickets if I delete the delegation?
- Guest tickets they already issued stay valid, because they are real orders on your event. Invitations nobody has bought yet stop working, along with the access link, so let the partner finish an open invitation round before you delete the delegation.
- Can two partners share one allocation?
- Only by holding the same delegation. Add both people to it and they draw on one limit, which is right for two bookers at the same company and wrong for two separate partners.
Still have a question?
Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.
No setup fees. No required monthly ticketing fee. No credit card required.
Related guides
Do this on your own event
Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.