--- title: "How do you set up a payment plan so buyers pay for tickets in installments? | Ticket Fairy Guides" description: "Turn on a payment plan so buyers pay a deposit at checkout and the rest in weekly or monthly installments that finish before the event." canonical: "https://www.ticketfairy.com/guides/let-buyers-pay-for-tickets-in-instalments" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. How do you set up a payment plan so buyers pay for tickets in installments? Solving event ticketing problems # How do you set up a payment plan so buyers pay for tickets in installments? A fan who cannot pay the full weekend ticket price up front buys nothing at all. A payment plan takes a deposit at checkout and the rest in installments on the schedule you set, and you choose the date on which an order that stops paying is canceled. Festival promoters selling higher-priced tickets keep those buyers. Turn on a payment plan so buyers pay a deposit at checkout and the rest in weekly or monthly installments that finish before the event. For: Selling higher-priced festival or multi-day tickets Takes: 6 minutes A payment plan lowers the amount due at checkout by taking a deposit and collecting the balance over time. This can make a higher-priced ticket affordable earlier in the on-sale. A payment plan takes a deposit at the checkout and collects the rest automatically from the same card. You choose weekly or monthly payments, the most installments a buyer can choose, how long before the event the final payment is due, when an unfinished order is canceled, and how the deposit is calculated. A buyer buying late gets fewer payments, because checkout offers only the whole weeks or months that finish before your cutoff. The schedule runs from the purchase. Each buyer pays at the weekly or monthly spacing you set, so two buyers who bought in different months are on different dates. The final-payment cutoff and cancellation cutoff are both counted back from the event, which is what stops an unfinished plan carrying on into show week. ## How Ticket Fairy helps - ### A deposit that reserves the ticket The deposit confirms the order, and the remaining balance follows the schedule shown at checkout. - ### One event at a time A plan belongs to the event you turn it on for, so you can offer one on your festival and leave the club night beside it exactly as it was. - ### Scheduled card payments Each payment is taken from the card the buyer used at the checkout, and Ticket Fairy retries a failed payment before your team has to look at it. You are not sending payment reminders by hand. - ### Existing orders keep their original terms An order keeps the plan it was bought under. Your plan settings lock on the dashboard at your event's first sale, and nobody can change them once a buyer has started a plan, so nobody who already bought finds their payments rearranged. ## Set it up - [Turn a payment plan on for the event](#step-1) - [Choose what the deposit is](#step-2) - [Set the payments, cadence and deadline](#step-3) - [Set when an unfinished order is canceled](#step-4) - [Explain the schedule on your event page](#step-5) - [Watch the payments as they come in](#step-6) ## Before you start - You're an owner or an admin on the event. - Your event uses the card payment method that supports plans. A plan cannot be saved on any other payment method. - Choose a final-payment cutoff that leaves enough time for failed-payment retries before the event. 1. ## Turn a payment plan on for the event Open your event's payment settings and turn on **Enable payment plan**. The plan applies only to this event, not the whole brand. ![Payment plan settings with four monthly payments and a fixed deposit](https://www.ticketfairy.com/embeds/posters/marketing-payment-plans--settings.png) Payment Plans, enabled with the deposit and collection schedule filled in. 2. ## Choose what the deposit is Choose whether **First installment** is a percentage, a fixed amount or the same amount as later payments. For a fixed amount, also choose whether it applies once per order or once per ticket. 3. ## Set the payments, cadence and deadline Choose the **Number of installments**, whether the payments are weekly or monthly, and how many weeks before the event the final installment must be charged. Monthly charges every 30 days rather than on the same date each month, and each buyer's payment dates count back from the event date and start when they purchase. 4. ## Set when an unfinished order is canceled Set how many weeks before the event an unfinished order is canceled. This number must be smaller than the final-payment cutoff, because it gives the buyer time after the last installment date to catch up. 5. ## Explain the schedule on your event page Tell buyers the deposit, number and frequency of payments, and how far before the event final payment and cancellation occur. ![Event page ticket list with Payment Plan available from A$15 above the ticket types](https://www.ticketfairy.com/resources/images/consumer-posters/consumer-ticket-selection--payment-plan.png) 6. ## Watch the payments as they come in Review payment-plan orders after each collection date so you can contact buyers whose payment failed. From your event's first sale onwards the dashboard locks your plan settings; until a buyer starts a plan, Fai or Ticket Fairy Support can still change them for you. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai can set up or turn off an event payment plan and asks you to approve the settings before saving because they change how buyers pay. If the tool is unavailable, ask Ticket Fairy to enable payment-plan setup for your brand. ### In your dashboard, with Fai Set up a payment plan on this event with 4 monthly installments, the final payment 2 weeks before the event, unfinished orders canceled 1 week before the event, and a fixed £50 deposit per order; show me the settings before you save ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Questions you might have Which ticketing platforms let buyers pay in installments?: Ticket Fairy lets you offer a payment plan for each event. You choose the deposit, the number of payments, the weekly or monthly cadence, the final-payment cutoff, and when an unfinished order is canceled. When exactly is each payment taken?: Each buyer pays at the weekly or monthly spacing you set, counted from the day they bought, where monthly means every 30 days rather than the same date each month. The final-payment cutoff decides how close to the event a new plan can still fit. Can I run a plan on some tickets and not others?: No. The payment plan applies to the event, not selected ticket types. Checkout hides the plan when an order is too small to divide into payments above the minimum card charge. Does a discount code work with a plan?: It applies, and it can also take the order below what a plan needs. A deposit that would meet or exceed the discounted total, or payments that would fall below the smallest amount a card can be charged, removes the plan option at the checkout. What happens if a payment fails?: Ticket Fairy retries the payment automatically before your team has to act. Check your plan orders a few days after each collection date, because an expired card is the usual cause and the buyer normally still wants to come. If I change the plan later, what happens to people who already bought?: Nothing, because the settings lock before that can happen. Until your event makes its first sale you can change the deposit, the number of payments, how often they fall and the cancellation window freely. From that first sale onwards the dashboard locks the plan settings, turning plans off included. Until a buyer starts a plan, Fai or Ticket Fairy Support can still make a change for you. Once a buyer has started a plan, Ticket Fairy refuses every change rather than move live buyers onto different terms. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-payment-plans) - [Set up ticketing for a multi-day festival](https://www.ticketfairy.com/guides/sell-a-multi-day-festival) - [What should you compare when choosing a ticketing platform?](https://www.ticketfairy.com/guides/compare-ticketing-platforms) - [Schedule when your event goes live](https://www.ticketfairy.com/guides/schedule-when-your-event-goes-live) - [Invite promoters to your collective so they can sell tickets for your events](https://www.ticketfairy.com/guides/invite-people-to-your-collective) - [How do you keep a high-demand on-sale running smoothly?](https://www.ticketfairy.com/guides/keep-a-high-demand-on-sale-running-smoothly) - [How do you manage many events without repeating the same work?](https://www.ticketfairy.com/guides/run-many-events-on-one-platform) - [How do you answer a ticket sales question no report covers?](https://www.ticketfairy.com/guides/answer-custom-ticket-sales-questions) - [What is social ticketing, and how do referral rewards work?](https://www.ticketfairy.com/guides/social-ticketing-and-referral-rewards) - [What marketing tools should a ticketing platform give you?](https://www.ticketfairy.com/guides/ticketing-platform-marketing-tools) - [How do you manage accreditation and backstage passes for your event?](https://www.ticketfairy.com/guides/manage-event-accreditation) - [How do you manage tickets for a multi-day event?](https://www.ticketfairy.com/guides/manage-tickets-for-a-multi-day-event) - [Can you sell tickets directly from your own website?](https://www.ticketfairy.com/guides/sell-tickets-on-your-own-website) - [Can ticket buyers join your email list automatically?](https://www.ticketfairy.com/guides/add-ticket-buyers-to-your-email-list) - [How can fan club members get presale access?](https://www.ticketfairy.com/guides/give-fan-club-members-presale-access) - [What can you find out about the people who buy your tickets?](https://www.ticketfairy.com/guides/what-you-can-learn-about-your-ticket-buyers) - [How do you run a guest list for your event without a spreadsheet?](https://www.ticketfairy.com/guides/run-a-guest-list-without-a-spreadsheet) - [Can you hold and spend your ticket money without a separate bank?](https://www.ticketfairy.com/guides/hold-and-spend-your-ticket-money-in-one-place) - [Can you run a festival's marketing and production from one dashboard?](https://www.ticketfairy.com/guides/run-a-festival-from-one-dashboard) - [How do you sell more tickets without spending more on ads?](https://www.ticketfairy.com/guides/sell-more-tickets-without-more-ad-spend) - [How do you keep touts and bots off your tickets?](https://www.ticketfairy.com/guides/keep-touts-off-your-tickets) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-payment-plans) ### Tips for selling more tickets Practical advice from working organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)