Make an offer to an artist's agent for your show

Open Offers

In the sidebar, select your brand, then Event Operations, then Offers. The list shows each offer's performer, show date, deal and status, with your Offer templates under it.

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Start the offer

Select New offer at the top of the page. To make an offer for a date you already hold, open the hold and select Make an offer instead.

Note: An offer started from a hold is filled in with the performer, the space and the dates. Use on a template starts a new offer from that template.

Enter the performer and choose a template

Enter the name in Performer, then optional: choose a template in Start from a template to fill in the deal and the wording.

Note: Once the name is entered, What you paid them before appears beside the form with each past show, the fee and how many tickets it sold.

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Set the guarantee

Enter the Guarantee, or select Use the middle of the range or Reuse your last offer.

Note: Reusing your last offer copies its deal and wording but not its date, space or event. The line under the buttons names anything that differs from last time.

Choose the show date and event

Choose the Show date, and choose the Event if the show already has one.

Note: Linking the event lets the offer book the artist on it when they accept. You can link it later by editing the offer.

Choose how the fee is worked out

Select More details, then choose How the fee is worked out.

• Flat fee: One fixed fee, whatever the ticket sales.
• Guarantee versus percentage: The guarantee or a percentage of ticket sales, whichever is more.
• Guarantee plus percentage: The guarantee, plus a percentage of what ticket sales make above it.
• Percentage only: A percentage of ticket sales with no guarantee, sometimes called a door deal.
• Something else: A deal you set out in words. The settlement uses the guarantee, and you add other lines by hand.

Note: For a percentage, enter the Percentage and choose what it is Percentage of. Deal in words is what the agent reads, such as £9,000 versus 85% of net.

Add costs, wording and the agent

Optional: Open Costs, ticket price and extras, Terms, cancellation and radius wording and Agent, deadline and notes, and fill in what the deal needs.

Note: Set Open until for a deadline: Fai reminds you before it, and the offer closes if there is no answer by then. Notes for your team are never sent to the agent.

Save the draft

Select Save draft. The offer joins the list as Draft.

Prepare and send the email

Open the offer and select Prepare and send. Fai drafts the email to the agent with the offer set out in full.

Note: Fai finds the agent on the offer, on the performer's booking or on your last offer to them, and the line above To says which. Change anything you like in Subject and Message.

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Send the offer

Select Send, check the addresses in the confirmation, then select Send again. The offer shows Sent.

Note: The email goes from your connected mailbox when you have one, or from Ticket Fairy with your address to reply to. A copy of exactly what you sent is kept with the offer.

Warning: You cannot unsend an email. If you change your mind, withdraw the offer and tell the agent.

Record the agent's answer

When the agent replies, open the offer, select Record their answer, choose what they said, then select Record answer.

• They accepted: The terms as they stand are agreed.
• They asked for different terms: The dialog asks for the guarantee, percentage or show date they want, and keeps their terms as a new version.
• They declined: The offer is closed. The date stays held until you release it.

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Answer a counter-offer

Open the offer to see each version under Versions. To take their terms, record their answer again as They accepted; to reply with your own, select Edit, change the terms and Prepare and send again.

Note: If you change the terms after their counter, you send them before you can record an acceptance, so the agent always agrees to what they saw.

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Check the artist is booked on your event

When you record an acceptance on an offer linked to an event, you see Booking added with an Undo button, and the artist is on the event's Artists list with the agreed fee.

Note: For an accepted offer with no event yet, choose the event with Edit, then select Book on the event. Advancing then starts from the event's Management page.

Mark the offer as contracted

Once the contract is signed, open the offer, select Mark as contracted, then confirm.

Warning: A contracted offer cannot change after this.