# How do you manage event accreditation with your tickets? | Ticket Fairy Guides 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. How do you manage event accreditation with your tickets? Solving event ticketing problems # How do you manage event accreditation with your tickets? Issue named staff, crew and press passes from the same event as your tickets, then scan both in one door app and keep an approval note with each pass. For: Managing staff, crew, press or partner accreditation for a venue or stadium Takes: 6 minutes Create a pass type for each accredited group, issue a named pass to each person and set how many times it can be used. The same door app scans passes and tickets, while the pass record keeps the holder, approval note and scan history. Keeping accreditation with the event removes a second import, gate app and end-of-night reconciliation. ## How Ticket Fairy handles it - ### [Accreditation linked to the event](https://www.ticketfairy.com/guides/manage-backstage-access-passes) Issue accreditation from the event it is for, or from the brand above it where the access runs across a season or a tour. You export nothing to a second system and import nothing back. - ### Pass holders and ticket buyers kept with the event Passes and ticket sales belong to the same event. The pass list shows who you issued access to and any approval note you recorded. - ### One scanner on the gate The door app scans both passes and tickets and tells them apart by the code, so every gate team can use the same scanning workflow. - ### A record tied to each pass Each pass carries who you issued it to and any note you left about who approved it. Every scan also records when it happened and who scanned the pass. ## How to set it up - [List the groups you accredit](#step-1) - [Create a pass type for each group](#step-2) - [Decide how often each group may enter](#step-3) - [Upload the accreditation list](#step-4) - [Brief the gates that will see passes](#step-5) ## What you need before you start - You're an owner or an admin on the event or the brand. - **Multi-Entry Passes** is in your menu. It appears once we turn passes on for your brand or your event. Ask us if you cannot see it. 1. ## List the groups you accredit Create a pass type for each group that needs different access rules, such as staff, crew, production, security, press, partners or contractors. 2. ## Create a pass type for each group On **Multi-Entry Passes**, select **Manage types**, then **Create Pass Type**. The name is what your gate staff will see on the night, so use the word they use. ![The Create Pass Type form in Ticket Fairy, set up for production crew who can enter twelve times per event](https://www.ticketfairy.com/embeds/posters/marketing-passes--create-pass-type.png) Multi-Entry Passes, Create Pass Type. 3. ## Decide how often each group may enter Set the limit to cover the expected entries and exits for that group. Allow extra uses only where their work may require another trip through the gate. 4. ## Upload the accreditation list Take the list each department sends you and add it under **Upload Recipients** as a CSV of first name, last name and email address with no header row. Record who approved it in **Notes**. ![The Create New Pass form in Ticket Fairy with a pass type, approval note and recipient ready to review](https://www.ticketfairy.com/embeds/posters/marketing-passes--issue-a-pass.png) Multi-Entry Passes, Create New Pass. 5. ## Brief the gates that will see passes Tell the staff entrance what a valid pass looks like on the scanner and what to do with a refusal. The app takes both kinds of code, so the difference is in what your team expects rather than in the setup. The app checks the event, brand or venue the pass belongs to and the number of uses you allowed. Brief each entrance on the pass types it should accept. ## Questions you might have Do we have to run accreditation and ticketing as two systems?: No. Issue passes from the event and scan them with the same app as tickets. Pass holders and ticket buyers remain in separate lists under that event. Can accreditation run across a whole season?: Yes. A brand-level pass works across that brand's events. A venue-level pass works only at events linked to that saved venue; typing the venue address instead does not create that link. What record is kept for each pass?: Each pass keeps the name you issued it to and any note about who approved it. Every scan records the pass, when it was scanned and who scanned it. ## Where to go from here - [What else you can do with Ticket Fairy](https://www.ticketfairy.com/event-ticketing/features) - [Issue reusable event passes to crew and artists](https://www.ticketfairy.com/guides/issue-entry-passes-to-your-crew) - [How do you manage backstage access passes for an event?](https://www.ticketfairy.com/guides/manage-backstage-access-passes) - [Understand who buys tickets across your events](https://www.ticketfairy.com/guides/understand-who-buys-tickets-across-your-events) - [How do you keep a high-demand on-sale running smoothly?](https://www.ticketfairy.com/guides/keep-a-high-demand-on-sale-running-smoothly) - [How do you manage many events without repeating the same work?](https://www.ticketfairy.com/guides/run-many-events-on-one-platform) - [What should you compare when choosing a ticketing platform?](https://www.ticketfairy.com/guides/compare-ticketing-platforms) - [How do you answer a custom ticket sales question?](https://www.ticketfairy.com/guides/answer-custom-ticket-sales-questions) - [What is social ticketing, and how do referral rewards work?](https://www.ticketfairy.com/guides/social-ticketing-and-referral-rewards) - [What marketing tools should a ticketing platform give you?](https://www.ticketfairy.com/guides/ticketing-platform-marketing-tools) - [How do you manage tickets for a multi-day event?](https://www.ticketfairy.com/guides/manage-tickets-for-a-multi-day-event) - [How do you let buyers pay for tickets in instalments?](https://www.ticketfairy.com/guides/let-buyers-pay-for-tickets-in-instalments) - [Can you sell tickets directly from your own website?](https://www.ticketfairy.com/guides/sell-tickets-on-your-own-website) - [Can ticket buyers join your email list automatically?](https://www.ticketfairy.com/guides/add-ticket-buyers-to-your-email-list) - [How can fan club members get presale access?](https://www.ticketfairy.com/guides/give-fan-club-members-presale-access) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)