# Offer group discounts on your event tickets | Ticket Fairy Guides 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. [Create promo codes for your event](https://www.ticketfairy.com/guides/create-promo-codes) 4. Offer group discounts on your event tickets Promotions and discounts # Offer group discounts on your event tickets Festival, club and conference teams use group discounts to turn one buyer into a group booking: four friends, a work team or a coach party pay less per ticket when they buy together. Checkout applies the discount on its own once the basket holds enough tickets, so nobody has to find or type a code. Give buyers a lower ticket price automatically once their basket reaches a group size you choose, with a bigger discount for bigger groups if you want one, and no code for a buyer to type. A group discount is a promotion with a group size set, made on the same Promotions page as your promo codes. The promo code guide covers the limits, links and reports every promotion shares. [Create promo codes for your event](https://www.ticketfairy.com/guides/create-promo-codes) For: Rewarding buyers who book tickets as a group Takes: 6 minutes - [Open Promotions and select Create promotion](#step-1) - [Name the group discount](#step-2) - [Add a code](#step-3) - [Add the tickets and choose the discount](#step-4) - [Enter the group size](#step-5) - [Select Create](#step-6) - [Add a bigger discount for bigger groups](#step-7) - [Check the discount as a buyer](#step-8) ## Before you start - You're an owner or admin of the event, which is what you need to open **Promotions**. - The ticket types the group price applies to are already set up on the event. 1. ## Open Promotions and select Create promotion Open your event, select **Marketing**, then **Promotions**, and select **Create promotion**. ![Ticket Fairy Promotions list for an event, with the Create promotion button a group discount starts from](https://www.ticketfairy.com/embeds/posters/marketing-promotions--promotions-list.png) Marketing, Promotions. 2. ## Name the group discount Under **Description**, enter a name your team will recognise, such as Groups of 4 save 10%. The name is for you and never reaches a buyer. ![Ticket Fairy promotion editor for a group discount: Groups of 4 save 10%, code GROUP4, General Admission and VIP at 10% off, and the auto-apply group size set to 4](https://www.ticketfairy.com/embeds/posters/marketing-promotions--group-discount.png) Marketing, Promotions, Edit Promotion. 3. ## Add a code Under **Promo codes**, enter a code such as GROUP4 and select **Add code**. Every promotion needs one, and your sales figures list the group discount under it. **Note:** You never share this code. Buyers get the discount by reaching the group size, not by entering it. 4. ## Add the tickets and choose the discount Select **Add tickets**, tick the ticket types the group price applies to, choose **Percentage Discount** under **Pricing Adjustment** and enter the amount, then select **Save**. **Note:** **Fixed Discount** takes the same amount off each ticket instead. **Fixed Price** sets the face value of each ticket to the amount you enter, so enter the price of one ticket, not the total for the group. ![Ticket Fairy Add ticket to the Promotion dialog, where you choose the ticket types a group discount covers and its Pricing Adjustment](https://www.ticketfairy.com/embeds/posters/marketing-promotions--add-tickets.png) Marketing, Promotions, Add tickets. 5. ## Enter the group size In **Auto-apply when cart reaches this many tickets (optional)**, enter how many tickets a group has to buy, such as 4. Checkout then applies the discount with no code once a basket holds that many tickets. **Note:** Every ticket in the basket counts towards the number, whatever its type, and the discount goes on the ticket types you added. Table types can't carry a group discount, so the field is unavailable on a promotion that covers only tables. 6. ## Select Create Select **Create**. The group discount appears in the list, switched on and ready for the next basket that reaches the number. 7. ## Add a bigger discount for bigger groups Optional: Create a second promotion the same way with a larger group size and a larger discount, such as 20% off for 8 tickets. The list then shows both, and a basket that reaches both gets the discount with the larger group size. **Note:** Group discounts never add together. Each basket gets one of them. ![Ticket Fairy Promotions list with two group discounts, Groups of 4 save 10% and Groups of 8 save 20%, beside a newsletter code](https://www.ticketfairy.com/embeds/posters/marketing-promotions--group-discount-tiers.png) Marketing, Promotions, with two group sizes. 8. ## Check the discount as a buyer Open your event page in a private browser window, put the group size in tickets into the basket and go to checkout. The discounted price shows in the total with no code entered. **Note:** Remove tickets until the basket is below the group size and the discount comes off again. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai, the assistant inside your dashboard, can create a group discount with its code, discount, ticket types and group size, and a second one for bigger groups. She shows you the promotion before she creates it and asks you to approve it. Use the CLI to list the promotions on an event; create and change group discounts in the dashboard or through Fai. ### In your dashboard, with Fai Find my event by name and create a group discount called \ with the code \: \ off \ once a basket holds \ tickets. Show me the tickets, the discounted prices and the group size, then ask me to approve it before you create it ## From your terminal Install the CLI from [our CLI page](https://www.ticketfairy.com/cli), sign in with `ticketfairy auth login`, and choose the brand you are working on with `ticketfairy brand use `. `ticketfairy brand list` and `ticketfairy event list` show the IDs the other commands use. Use the CLI to list the promotions on an event, with their codes. Create and change group discounts in the dashboard or through Fai. ### List the promotions on the event, with their codes. ticketfairy promotion list \ ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Change the group size or the discount Select the group discount in the list, change the number in **Auto-apply when cart reaches this many tickets (optional)** or the discount on its tickets, and select **Save**. Orders already placed keep the price they paid. Fai can change the group size, the discount or the ticket types on a group discount, after showing you the change. Make the change in the dashboard or through Fai. ### In your dashboard, with Fai On \, open the group discount \, show me its group size, tickets and discount, then change \ and ask me to approve it before saving ## Stop offering a group discount In the list, select the group discount's trash button, check the promotion named in the confirmation, then select **Delete**. Baskets stop getting the discount, and the orders it earned keep their price and stay in your reports. ![Ticket Fairy Delete promotion confirmation naming the promotion about to be switched off](https://www.ticketfairy.com/embeds/posters/marketing-promotions--delete-promotion.png) Marketing, Promotions, Delete promotion. Fai can switch a group discount off, or back on, after showing you what it covers. The CLI switches a promotion off by its id; switch it back on in the dashboard or through Fai. ### In your dashboard, with Fai Show me the group discount \ on \ with its group size and tickets, then ask before switching it off ### From your terminal Take the promotion id from the list the promotion list command prints. The command switches the promotion off; it does not switch one back on. #### Switch a group discount off. ticketfairy promotion delete \ \ --force ## Questions you might have What happens if a buyer enters the group code?: Checkout refuses it with "This promo code is applied automatically when your ticket quantity qualifies." The discount arrives by itself once their basket reaches the group size. Can a buyer use a promo code and the group discount together?: No. A basket carries one code at a time. A buyer who enters a promo code of their own gets that code's discount instead, and the group discount stays off while their code is applied. Does a group discount work on an event with a seating chart?: Yes. Checkout counts the seats in the basket and applies the discount once they reach the group size. Can I run a group discount for a limited time?: Yes. Choose a **Start time** and an **End time** under **Schedule Promotion (optional)** on the promotion. If you offer more than one group size, give each the same dates. Where do I see how many groups got the discount?: The **Redemptions** column on the Promotions list counts the paid orders each group discount earned. For the tickets and revenue behind it, open **Performance** and select **Sales by Promo Code**, where it is listed under its code. What happens if I clear the group size later?: The promotion becomes an ordinary promo code. Checkout stops applying it by itself, and any buyer who enters its code gets the discount. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/features) - [Create promo codes for your event](https://www.ticketfairy.com/guides/create-promo-codes) - [Sell a block of tickets to a company and invoice them](https://www.ticketfairy.com/guides/take-a-group-booking-and-invoice-it) - [Track which promotion sells your tickets](https://www.ticketfairy.com/guides/track-which-promotion-sold-your-tickets) - [Set up ticket types](https://www.ticketfairy.com/guides/set-up-ticket-types) - [Sell a gift certificate for your event](https://www.ticketfairy.com/guides/sell-gift-certificates) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/features) ### Tips for selling more tickets Practical advice from organisers who sell out, and every new guide as it is published. We respect your privacy. 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