--- title: "Password-protect your event | Ticket Fairy Guides" description: "Put your event page behind one or more shared passwords, test them and change a password without locking out the groups that still need access." canonical: "https://www.ticketfairy.com/guides/password-protect-your-event" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Password-protect your event Setting up an event # Password-protect your event One password hides an event page from everyone who does not have it. A promoter selling a private show to a few trusted groups can give each group its own password and test each one before sending it. Changing a single password later leaves the groups that still need access untouched. Put your event page behind one or more shared passwords, test them and change a password without locking out the groups that still need access. For: Sharing a private event through one or more trusted groups Takes: 7 minutes - [Turn on Password required to view event](#step-1) - [Enter the first password](#step-2) - [Add a password for each group](#step-3) - [Select Save Event Settings](#step-4) - [Send the link and password separately](#step-5) - [Test it in a private browser window](#step-6) ## Before you start - You can edit **Event Settings** for the event. 1. ## Turn on Password required to view event Open the event, select **Event Settings**, then turn on **Password required to view event**. **Tip:** Use a password guests can remember and type without guessing, such as two plain words. A separate password for each guest group is easier to replace later and keeps sales reporting clearer. ![Ticket Fairy password settings with password protection on, a New Password field and two rows under Existing Passwords](https://www.ticketfairy.com/embeds/posters/marketing-event-settings--password-protection.png) Event Settings, Password required to view event. 2. ## Enter the first password Enter your first password under **New Password** and select **Create**. 3. ## Add a password for each group Optional: Enter another value under **New Password** and select **Create** for each group. The **Existing Passwords** table shows every password that can open the event. **Note:** Separate passwords let you stop one group's access without changing the passwords used by other groups. They also separate completed sales in **Sales by Password**. 4. ## Select Save Event Settings Select **Save Event Settings**. Wait for the saved confirmation before you leave the page. 5. ## Send the link and password separately Send the normal event link first, then send the password through the private channel you use for that group, naming the event beside it. **Note:** Anyone who knows a working password can open the page. Use personal invitations when you need a separate link and limits for each person. 6. ## Test it in a private browser window Open the event link in a private browser window. The event should ask for a password, reject a value you did not create and open after you enter a current password. **Note:** Add a ticket to the basket before you finish. Test an embedded checkout too when you use one: it asks for the event password before showing protected ticket details. ![Event page asking for the event password, with a Password field and Enter Event](https://www.ticketfairy.com/resources/images/consumer-posters/consumer-ticket-selection--password.png) ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai, the assistant inside your dashboard, can add or remove event passwords and turn password protection on or off. She shows you the event and asks you to approve each change before she makes it. You can also complete the whole workflow in the dashboard. ### In your dashboard, with Fai Find my event by name, add these event passwords: \, and turn on Password required to view event only after at least one password is saved. Show me the event and every password that will remain, then ask me to approve each change ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Replace a shared password Create the replacement, send it to the people who still need access and test it. Then select **Delete** beside the old password and **Refresh** to confirm that only the passwords you still use remain. **Note:** The other passwords keep working while you replace one of them. Fai can create the replacement and remove the old password after you have tested the new one. MCP and the CLI do not manage event passwords. ### In your dashboard, with Fai For \, create a replacement for the password \. Show me the new password before saving it, and do not remove the old one until I confirm that I have tested the replacement ## Review sales made with each password Open the event performance area and choose **Sales by Password**. Each row shows the ticket type, password, sales, revenue and gross revenue. **Note:** The report shows which shared password was entered. It does not identify the person who shared it. ![Ticket Fairy Sales by Password report with ticket sales and revenue for each password](https://www.ticketfairy.com/embeds/posters/marketing-analytics--sales-by-password.png) Performance, Sales by Password. Fai can show Sales by Password and explain the rows. MCP and the CLI do not provide this password report. ### In your dashboard, with Fai Show me Sales by Password for \. Compare sales and revenue for each password and explain what the report can and cannot identify ## Turn password protection off Turn off **Password required to view event**, select **Save Event Settings**, then open the event in a private browser window and confirm that it opens without a password. **Note:** Remove passwords you no longer need after the event opens without one. Fai can turn password protection off after showing you the event and the effect of the change. MCP and the CLI do not expose this setting. ### In your dashboard, with Fai Turn password protection off for \. Show me the event and confirm that its page will open without a password before changing it ## Questions you might have Can my event have more than one password?: Yes. Add each one under **New Password**. Every value listed under **Existing Passwords** can open the event until you delete it. Can I see which password sold tickets?: Yes. Open the event performance area and choose **Sales by Password**. Completed sales are grouped by the password used for the order, which is why separate values are useful for separate guest groups. Does a password identify the person buying?: No. The password proves only that the person who entered it knows the shared value. Use personal invitations when you need one link and purchase limits per recipient. What happens if someone shares the password?: The other person can use it while it remains active. Create a replacement for the intended group, send that replacement, test it and delete the shared value. Does the password also protect my embedded checkout?: Yes. The embedded checkout asks for a valid event password before it returns protected event and ticket details. What is the difference between an event password and a ticket access code?: An event password protects the whole event page. A ticket access code leaves the page visible and reveals the hidden ticket types attached to its promotion. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/private-sales-and-presales) - [Make your event invitation-only](https://www.ticketfairy.com/guides/make-an-event-invitation-only) - [Sell tickets by personal invitation](https://www.ticketfairy.com/guides/sell-tickets-by-personal-invitation) - [Unlock hidden tickets with an access code](https://www.ticketfairy.com/guides/unlock-hidden-tickets-with-an-access-code) - [Use Freefund to reduce no-shows at free and RSVP events](https://www.ticketfairy.com/guides/reduce-no-shows-at-free-rsvp-events) - [Run an A/B test for your event](https://www.ticketfairy.com/guides/run-an-ab-test-for-your-event) - [Approve orders before buyers receive tickets](https://www.ticketfairy.com/guides/approve-orders-before-buyers-receive-tickets) - [Schedule when your event goes live](https://www.ticketfairy.com/guides/schedule-when-your-event-goes-live) - [Postpone or reschedule an event](https://www.ticketfairy.com/guides/postpone-or-reschedule-an-event) - [Cancel an event](https://www.ticketfairy.com/guides/cancel-an-event) - [Take pre-registrations before your ticket on-sale](https://www.ticketfairy.com/guides/take-pre-registrations-before-your-on-sale) - [Create a reusable event template](https://www.ticketfairy.com/guides/create-a-reusable-event-template) - [Set up ticketing for a multi-day festival](https://www.ticketfairy.com/guides/sell-a-multi-day-festival) - [Sell parking, camping and merchandise with your tickets](https://www.ticketfairy.com/guides/sell-add-ons-with-your-tickets) - [Group your tickets into categories](https://www.ticketfairy.com/guides/group-your-tickets-into-categories) - [Issue reusable event passes to crew and artists](https://www.ticketfairy.com/guides/issue-entry-passes-to-your-crew) - [Create an event](https://www.ticketfairy.com/guides/create-an-event) - [Set up ticket types](https://www.ticketfairy.com/guides/set-up-ticket-types) - [Limit who can buy a ticket type](https://www.ticketfairy.com/guides/limit-who-can-buy-tickets) - [Sell tickets only to your NFT holders](https://www.ticketfairy.com/guides/sell-tickets-only-to-your-nft-holders) - [Add your flyer and description to your event page](https://www.ticketfairy.com/guides/design-your-event-page) - [Answer your buyers' questions on the event page](https://www.ticketfairy.com/guides/add-faqs-to-your-event-page) - [Choose who Ticket Fairy support contacts about your event](https://www.ticketfairy.com/guides/choose-who-ticket-fairy-support-contacts-about-your-event) - [Sell timed-entry tickets for an attraction, exhibition or food event](https://www.ticketfairy.com/guides/sell-timed-entry-tickets) - [Duplicate an event](https://www.ticketfairy.com/guides/duplicate-an-event) - [Run a recurring event series](https://www.ticketfairy.com/guides/run-a-recurring-event-series) - [Sell VIP tables and bottle service through your promoters](https://www.ticketfairy.com/guides/sell-vip-tables-and-bottle-service) - [Hold back tickets for later](https://www.ticketfairy.com/guides/hold-back-ticket-stock) - [Schedule ticket releases](https://www.ticketfairy.com/guides/schedule-ticket-sale-windows-and-release-tiers) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/private-sales-and-presales) ### Tips for selling more tickets Practical advice from working organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)