--- title: "Pay your event's artists, suppliers and crew at once from Vault | Ticket Fairy Guides" description: "Prepare one batch of up to 100 payments to the performers, suppliers, venues and staff behind an event, typed in or uploaded from a spreadsheet, check what each payment costs, then send it from Vault now or on a date, paying from any balance you hold and with an optional rule that a second person sends it." canonical: "https://www.ticketfairy.com/guides/pay-several-people-at-once" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Pay your event's artists, suppliers and crew at once from Vault Vault and Capital # Pay your event's artists, suppliers and crew at once from Vault Festival and club promoters settle a whole line-up and crew after each show, and sending one transfer at a time takes an afternoon. With a Vault payment batch, you list everyone you're paying, a teammate can check it, and every payment goes together, so settling up takes minutes and nobody is paid twice. Takes: 12 minutes [Watch the video: Pay your event's artists, suppliers and crew at once from Vault](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/pay-several-people-at-once/c377f5fb30b9e671f2aa184ec52fa4cb7858d514c94e97d7ae3fd6ed5dbc77e3/00cd924f913d214e/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-pay-several-people-at-once-00cd924f913d.vtt) ***Watch how it's done** 5 min 38 s, with captions.* - [Open Pay several people](#step-1) - [Start a new batch](#step-2) - [Name the batch](#step-3) - [Link the event](#step-4) - [Choose when the bank pays](#step-5) - [Choose the first recipient](#step-6) - [Enter the amount and currency](#step-7) - [Pay from another balance](#step-8) - [Choose what the payment is for](#step-9) - [Enter the reference they will see](#step-10) - [Add the other payments](#step-11) - [Upload a spreadsheet of payments](#step-12) - [Choose who a row means](#step-13) - [Add the rows to the batch](#step-14) - [Review the payments](#step-15) - [Prepare the batch](#step-16) - [Batches that need two people](#step-17) - [Check the date and the cost](#step-18) - [Send the payments](#step-19) - [Check where the batch stands](#step-20) ## Before you start - You're an owner on the brand. Only owners can prepare, send or cancel a batch. - Your brand has an active Vault account, with enough available in each balance you pay from. - Everyone you are paying is saved as a recipient. Add a new one first, as Pay your event suppliers from Vault shows. - You have your second factor to hand. Vault asks you to confirm it's you before a batch is sent. 1. ## Open Pay several people [Play from here](#guide-video) Open **Vault**, select **Transfers**, then select **Pay several people**. The page lists your team's batches with where each one stands, its total and who prepared and sent it. **Note:** Above the list, **Payment approvals** says whether a second person must send each batch. Turn on payment approvals explains the rule. ![The Vault Pay several people page with payment approvals on and four batches that are ready to send, checking, sent and canceled](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--batches.png) *Vault, Transfers, Pay several people.* 2. ## Start a new batch [Play from here](#guide-video) Select **Pay several people** at the top of the page. A new batch opens, and nothing is paid until someone sends it. **Tip:** To pay the people an event owes, select them on the event's money and choose **Pay selected** instead, as Pay everyone you owe for an event shows. The batch opens with them already in it. ![The Vault Pay several people with a batch name, its event and three payments to a sound supplier, an artist and a venue](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--builder.png) *Vault, Pay several people, a new batch.* 3. ## Name the batch [Play from here](#guide-video) Under **About this batch**, enter a name your team will recognize in **Batch name**, such as Summer Rooftop artists. 4. ## Link the event [Play from here](#guide-video) Optional: Search for the event the payments are for in **Event** and choose it. 5. ## Choose when the bank pays [Play from here](#guide-video) Under **When to pay**, choose when the payments go out. - **As soon as it's sent**: The bank pays each person straight away once someone sends the batch. - **On a date**: The bank pays on the day you pick in the date box, from today up to a year ahead. The person who sends the batch can keep that date or change it. ![The Vault Pay several people with a payment date of 15 October chosen and a euro payment paid from the pounds balance](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--pay-from-and-date.png) *Pay several people, paying on a date and from another balance.* 6. ## Choose the first recipient [Play from here](#guide-video) Under **Who you're paying**, choose a saved recipient in **Recipient**. The row shows the last four digits of the account the money goes to. 7. ## Enter the amount and currency [Play from here](#guide-video) Enter the amount in **Amount**, then choose the **Currency** of the recipient's bank account. 8. ## Pay from another balance [Play from here](#guide-video) Optional: To pay from a balance in another currency, choose it in **Pay from**. By default the money comes out of the balance in the payment's own currency. **Note:** Vault converts the money when the batch is sent, and you see the rate before anyone sends it. 9. ## Choose what the payment is for [Play from here](#guide-video) In **What's it for**, choose **Performer**, **Supplier**, **Venue**, **Staff**, **Refund** or **Other**. 10. ## Enter the reference they will see [Play from here](#guide-video) Optional: Enter their invoice number or a short description in **Reference**. If you leave it empty, the batch name appears as the reference on their statement. **Tip:** Enter anything your team should know in **Note (optional)**. 11. ## Add the other payments [Play from here](#guide-video) Select **Add another payment** for each person you are paying, up to 100 in one batch. **Total to pay** adds up each currency as you enter the amounts. 12. ## Upload a spreadsheet of payments [Play from here](#guide-video) Optional: For a long list, select **Upload a spreadsheet** above the payments, then drop your CSV file on the box or browse for it. Each row of your file shows as **Ready**, **Choose a recipient** or **Can't be added**. **Note:** Select **Download template** for a file with the right columns. Enter each recipient by their saved name or the last 4 digits of their account number, and keep to 100 payments in one file. ![The Vault Upload a spreadsheet with four rows from a CSV file: two ready, one to choose a recipient for and one that can't be added](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--spreadsheet-upload.png) *Pay several people, Upload a spreadsheet.* 13. ## Choose who a row means [Play from here](#guide-video) If a row says **Choose a recipient**, two saved recipients match it, so choose the one you mean in the list under the row. **Note:** A row marked **Can't be added** says what to fix. Fix it in your file and select **Upload another file**, or add that payment by hand. 14. ## Add the rows to the batch [Play from here](#guide-video) Select the button under the rows that adds them, which says how many payments it adds. **Note:** Uploading doesn't save or pay anything. The rows become payments in this batch, the same as payments you enter by hand, so check each one before you review the batch. 15. ## Review the payments [Play from here](#guide-video) Select **Review payments**. **Check before you prepare** lists every payment and the total in each currency. **Note:** Select **Back to edit** to change anything. If a field needs attention, the page says "Some details need your attention. Check the highlighted fields." and marks it. ![The Vault Check before you prepare, listing each payment with its recipient, amount and reference and the total in each currency](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--review.png) *Pay several people, the review before preparing.* 16. ## Prepare the batch [Play from here](#guide-video) Select **Prepare batch**. "Batch prepared. Nothing has been paid yet." appears, and the batch opens with the status **Ready to send**. ![The Vault payment batch ready to send, with its total, who prepared it, its three payments and its history](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--ready-to-send.png) *Vault, a prepared payment batch.* ## Batches that need two people [Play from here](#guide-video) If your team has turned on **Require a second person to send payments**, the person who prepared the batch can't send it. They see "Someone else needs to send this batch because your team requires two people for payments." in place of the send button, and another owner opens the batch from the list and sends it. ![The Vault payment batch seen by the person who prepared it, saying someone else needs to send it](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--second-person-required.png) *A prepared batch when a second person must send it.* 17. ## Check the date and the cost [Play from here](#guide-video) Under **Review and send**, keep or change **When to pay**, then select **Check the cost**. **What it will cost** lists what each payment takes from which balance, with the rate. **Note:** When a payment converts money from another balance, you have to check the cost before you can select **Send payments**. The cost is an estimate that holds for a short time, and the bank sets the final amounts when it sends the payments. ![The Vault Review and send for a batch paying on 15 October, with what each payment takes from the pounds balance and the rate](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--review-and-send.png) *A prepared batch, Review and send.* 18. ## Send the payments [Play from here](#guide-video) Select **Send payments**, then select **Send payments** again in "Send these payments?". **Note:** If **Authenticate to continue** opens, confirm with your second factor and the batch goes. **Warning:** Sending pays every recipient in the batch, and a sent payment can't be taken back from here. A batch that pays on a date can't be canceled once it is sent. 19. ## Check where the batch stands [Play from here](#guide-video) Read **Where it stands** at the top of the batch, and each payment's status under **Payments**. - **Sent**: The bank accepted the batch. Each payment moves from **On its way** to **Paid**, and a batch that pays on a date shows **Pays on** with the day. - **Checking**: The bank hasn't confirmed the payments yet. Nothing will be paid twice; follow Check a batch that says Checking below. - **Didn't go through**: The bank didn't accept the batch, and no money left your Vault for the payments marked that way. Each payment gives the reason. ![The Vault sent payment batch with two payments paid and one on its way, and the history of who prepared and sent it](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--sent.png) *Vault, a sent payment batch.* ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai can prepare a batch for saved recipients, with a payment date and a payment taken from another balance, check what each payment costs and, after you agree, send a prepared one. She shows you every payment, the totals and the date and asks before each step, you may still need to confirm it's you in Vault, and she follows your team's second-person rule. You upload a spreadsheet in Vault. MCP and the command line have no batch commands. ### In your dashboard, with Fai ``` Prepare a Vault batch for paying and for on , check what it costs, then show me it before anything is sent ``` ## Check a batch that says Checking [Play from here](#guide-video) 1. ### Select Check again On the batch, select **Check again** under "We're checking whether these payments went through". If the bank has answered, the status changes to **Sent** or **Didn't go through**. ![The Vault payment batch that says We're checking whether these payments went through, with Check again](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--checking.png) *A sent batch the bank has not confirmed yet.* 2. ### Try sending again If it still says Checking, select **Try sending again**, then **Try sending again** in the confirmation. **Note:** Vault asks the bank first and sends the same instruction again, so a payment that already went is never paid twice. Fai can tell you where a batch stands and each payment's status. You check again or send again on the batch in Vault, or ask Fai to send it after you agree. ### In your dashboard, with Fai ``` Where does the Vault batch stand, and did every payment go through? ``` ## Cancel a batch before it is sent [Play from here](#guide-video) 1. ### Select Cancel batch Open the batch from the list and select **Cancel batch**, then **Cancel batch** in "Cancel this batch?". **Note:** You can cancel a batch while it is **Ready to send**. Nothing in it has been paid, and people it pays from an event's list go back to **To pay**. Fai can cancel a batch that hasn't been sent, after she shows you which batch and you agree. ### In your dashboard, with Fai ``` Cancel the Vault batch , it hasn't been sent ``` ## Questions you might have **Can I send a batch I prepared myself?** Yes, unless your team has turned on **Require a second person to send payments**. With it on, another owner sends it, as Turn on payment approvals shows. **Why can't I select Send payments?** The batch says why in place of the button: a second person has to send it, only an owner can send payments, or "Payments are paused for this account right now. You can send this batch once they resume." appears while payments are paused for your account. **What if I lose my connection while the batch is sending?** Open the batch again. If Vault couldn't confirm the result, it says **Checking**, and **Check again** or **Try sending again** settles it without paying anyone twice. **What happens to a payment that didn't go through?** No money left your Vault for it, and the payment gives the reason, such as "There wasn't enough money in your Vault. Add money, then pay this person in a new batch." Fix what it says, then pay that person in a new batch. **Can I change the payment date after I prepare the batch?** Yes, until the batch is sent. The person who sends it keeps or changes the date under **Review and send**. Once a batch is sent the bank holds the payments until that date, and the batch can't be canceled. **Why can't I select Send payments on a batch that converts currency?** "Some payments convert money from another balance. Check the cost before you send." appears until you select **Check the cost**. If the estimate runs out, select **Check again** for the latest rate. **Which columns does the spreadsheet need?** recipient, amount, currency, reference, purpose, description and pay\_from\_currency, in a CSV file. The recipient is a saved recipient's name or the last 4 digits of their account number, and pay\_from\_currency is the balance to pay from, or empty for the balance in the payment's currency. **Download template** gives you a file with these columns. **Can I pay someone the same amount every month instead?** Yes. Select **Recurring payments** at the top of the Pay several people page, as Pay rent, residencies and regular suppliers automatically from Vault shows. **How many payments can a batch hold?** Up to 100. Split a larger payroll into two batches. **Can two teammates send the same batch at once?** No. The first person to send it wins, and the other sees "Someone is sending this batch right now. Wait a moment, then check again." **Who sent a batch, and when?** Open the batch. **History** lists who prepared it, who sent or canceled it and when, and the batch list shows who prepared and sent each one. **What do I check when Vault asks me to confirm it's me?** **You are approving** at the top of the check names what you are doing, such as **Send a batch of payments**, with the total and the number of payments. Continue only if they match what you want to do. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) - [Pay everyone you owe for an event](https://www.ticketfairy.com/guides/pay-everyone-you-owe-for-an-event) - [Make a second person send every payment from your event money](https://www.ticketfairy.com/guides/turn-on-payment-approvals) - [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/guides/set-up-recurring-payments-from-vault) - [Convert currencies and follow every movement of your event money in Vault](https://www.ticketfairy.com/guides/convert-currencies-and-read-your-vault-activity) - [Pay your event suppliers from Vault](https://www.ticketfairy.com/guides/pay-suppliers-from-your-vault) - [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/guides/trust-a-payout-recipient) - [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/guides/read-your-vault-balances) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy is not a direct lender and does not make credit decisions. Ticket Fairy acts solely as a technology provider, connecting event businesses with third-party lending partners. All funding decisions, terms, and conditions are determined by the respective lending partners. ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. 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