---
title: "Place your traders on pitches on your event site map | Ticket Fairy Guides"
description: "Drag each approved trader onto a pitch you drew on your event site map, move a trader when a pitch changes hands, and check every pitch with its power and water. Each trader then sees their own pitch on a map on their trader page."
canonical: "https://www.ticketfairy.com/guides/place-your-traders-on-pitches-on-your-site-map"
---

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2. [Guides](https://www.ticketfairy.com/guides)
3. Place your traders on pitches on your event site map

Traders and exhibitors

# Place your traders on pitches on your event site map

Laying out the food court or market at your event means matching dozens of traders to pitches, then telling each one where to set up. When you place traders on the site map, each one gets a pitch number, a zone and a map on their trader page, and the pitch list your crew builds from stays in step with the plan.

Takes:  6 minutes

- [Open the site map](#step-1)
- [Place a trader on a pitch](#step-2)
- [Move a trader onto a pitch that is taken](#step-3)
- [Check the trader's pitch](#step-4)
- [Check every pitch](#step-5)
- [What the trader sees](#step-6)

## Before you start

- You need an owner, admin or producer role on the event.
- Your site plan is on the event's site map, with each pitch drawn as an area and named with its pitch number, as in the guide to drawing your site map.
- The traders are approved. Only approved traders can have a pitch.
- You're on a computer, because on a phone you can only look at the site map.

1. ## Open the site map

   Open the event, select **Operations**, then select **Site map** in the list of sections.

   **Note:** **Traders to place** beside the map lists every approved trader with no pitch yet. If Site map is not in the list, select **More sections** and open it there.
2. ## Place a trader on a pitch

   Drag a trader from **Traders to place** onto the pitch on the map, or select the pitch, then select **Place here** beside the trader.

   **Note:** The trader's pitch takes the name of the area you placed them on, and they leave Traders to place. A trader who already had another pitch moves to the new one.

   ![Site map of a festival with pitch F2 selected and two approved traders under Traders to place, each with Place here](https://www.ticketfairy.com/embeds/posters/marketing-event-traders-finished--traders-to-place.png)    
   *Site map, Traders to place.*
3. ## Move a trader onto a pitch that is taken

   If the pitch already has a trader, the dialog names them. Select **Move and place** to take them off it and put the new trader there.

   **Note:** The trader you moved off goes back to Traders to place with no pitch. If you do not confirm, both traders stay where they are.
4. ## Check the trader's pitch

   Open **Traders** and select the trader. **Pitch on the site map** names the pitch and the zone it is in.

   **Note:** The zone is the smallest area you drew around the pitch, such as the food court. The same panel shows the staff passes their pitch includes and how many staff they have named.

   ![Trader panel for Smoke & Salt BBQ on pitch F1 in the food court, with the staff passes, the outside team, the other market dates and the takings](https://www.ticketfairy.com/embeds/posters/marketing-event-traders-finished--trader-panel.png)    
   *The trader's pitch on the site map.*
5. ## Check every pitch

   Select **Pitches** at the top of Traders. Every trader who is trading is listed with their pitch, the power they need in amps and whether they need water.

   ![The Pitches view with each trader's pitch, the amps of power they need and whether they need water, and the power sheet links for the electrician](https://www.ticketfairy.com/embeds/posters/marketing-event-traders--pitch-list.png)    
   *Traders, Pitches.*

## What the trader sees

The trader page shows **Your pitch** with the pitch number, the zone and a map of the area around it, with the places attendees see. The page updates as soon as you move them.

![Trader page for Smoke & Salt BBQ with their pitch on a map, their market dates, vehicle passes, their directory listing and their takings](https://www.ticketfairy.com/embeds/posters/marketing-event-traders-finished--trader-page.png)

*The trader's own page.*

## Or have it done for you

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

Fai places a trader on a pitch of your site map, moves them to another pitch or takes them off the map. She shows you the change and waits for your yes first.

### In your dashboard, with Fai

```
Put Smoke & Salt BBQ on pitch F2 on the site map for <EVENT NAME>
```

## Take a trader off the map

1. ### Take them off

   Open the trader in **Traders**, select **Take off the map**, then confirm.

   **Note:** The pitch is available again and the trader goes back to Traders to place. Canceling or declining a trader also takes them off the map.

Fai takes a trader off the site map after you confirm.

### In your dashboard, with Fai

```
Take <BUSINESS NAME> off the site map for <EVENT NAME>
```

## Questions you might have

**Why is a trader not in Traders to place?**

 They already have a pitch on the map, or they are not approved yet. Approve them in the Applications view of Traders, or open them to see their pitch.

**Can I type a pitch number instead of using the map?**

 Yes. Enter the **Pitch** under **Pitch and fees** in the trader panel. The trader page then shows the number with no map, and a power sheet for one zone leaves the trader out.

**Can two traders share a pitch?**

 No. You can put one trader on each pitch on the map. Draw two areas side by side if two traders share a space.

**Does anyone else see the pitches?**

 Each trader sees their own pitch, and around it only the places you show on the attendee map, with no other trader's details. A pitch shows on the attendee map only if you turn on **Show on the attendee map** for that area.

**Can Fai place traders by my rules?**

 Yes. Enter your pitch rules in **Rules and plan**, such as keeping coffee vans apart, and select **Plan pitches with Fai** to place the traders still without a pitch.

**Can a trader ask for a different pitch?**

 Yes. A trader on a pitch asks from their trader page, and the request waits in **Move requests** on Site map for you to move them or decline.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)
- [Draw your event site map and share it](https://www.ticketfairy.com/guides/draw-your-event-site-map-and-share-it)
- [Get your traders ready for show day](https://www.ticketfairy.com/guides/get-your-traders-ready-for-show-day)
- [Share a power sheet with your event electrician](https://www.ticketfairy.com/guides/share-a-power-sheet-with-your-electrician)
- [Set pitch rules and let Fai plan your trader pitches at your event](https://www.ticketfairy.com/guides/set-pitch-rules-and-let-fai-plan-your-trader-pitches)
- [Handle trader requests to move pitch at your event](https://www.ticketfairy.com/guides/handle-trader-requests-to-move-pitch)
- [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/guides/take-trader-applications-for-your-event)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

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 [Create a free account](https://manage.ticketfairy.com/welcome)

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## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)

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---

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