--- title: "Plan your run of show and who calls it | Ticket Fairy Guides" description: "Build the minute-by-minute run of show for each stage and day of your event, let Fai draft it from your schedule, fix clashes and late finishes before show day, lock it, and name the show callers who run it on the day." canonical: "https://www.ticketfairy.com/guides/plan-your-run-of-show-and-who-calls-it" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Plan your run of show and who calls it Running order and show day # Plan your run of show and who calls it Stage managers and production managers spend the week before a show turning set times into a running order: doors, changeovers, soundchecks, announcements and curfew. With the run of show, you keep that plan for every stage in one place and see what clashes or runs late, and every team's day sheet comes from it. Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Takes: 10 minutes [Watch the video: Plan your run of show and who calls it](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/plan-your-run-of-show-and-who-calls-it/2c9d535f2bdeb9e5f4456ef942f9b2629f605302b6aec87a51189f0979b990d6/370b9afa3d528bb2/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-plan-your-run-of-show-and-who-calls-it-370b9afa3d52.vtt) ***Watch how it's done** 3 min 45 s, with captions.* - [Open the run of show](#step-1) - [Choose the day and stage](#step-2) - [Ask Fai to draft the run of show](#step-3) - [Save the cues you keep](#step-4) - [Add a cue](#step-5) - [Cues that need a check](#step-6) - [Change or move a cue](#step-7) - [Lock the day when the plan is final](#step-8) - [Name your show callers](#step-9) ## Before you start - You are an owner, admin or producer on the event. Only those roles can open the event's **Operations** page. - Your stages and the days of your event are set up, with set times on the schedule if you want Fai to draft the run of show. 1. ## Open the run of show [Play from here](#guide-video) Open the event, select **Operations**, then select **Run of show** in the list of sections. **Note:** Every timed cue for the day is listed stage by stage, with **Whole site** for cues such as doors and curfew. If Run of show is not in the list, select **More sections** and open it there. ![Run of show for a festival Saturday on two stages, with cues that need a check, a locked stage, departments and show callers](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--run-of-show.png) *The run of show for one festival day.* 2. ## Choose the day and stage [Play from here](#guide-video) Choose the day in **Day**, and optionally one stage in **Stage**. **Note:** A red badge beside them shows how many cues need a check. **Day at a glance** opens everything else happening that day. 3. ## Ask Fai to draft the run of show [Play from here](#guide-video) Select **Ask Fai to draft the run of show**, choose **Which days** and **Changeover between sets**, then select **Draft it**. **Note:** Fai builds doors, soundchecks, sets, changeovers and curfew from your schedule, stages, opening hours and advancing. Nothing is saved yet, days you locked are left alone, and sets that already have a cue are skipped. ![Dialog with Fai's draft run of show for a festival Sunday, listing doors, a soundcheck, sets, a changeover and curfew with a tick box each](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--draft-with-fai.png) *Fai's draft, before anything is saved.* 4. ## Save the cues you keep [Play from here](#guide-video) Untick any cue you do not want, then select the save button, for example "Save 6 cues". **Note:** Saved cues show **Drafted by Fai** so your team can tell them apart. On a day with no cues yet, **Let Fai draft it from your schedule** opens the same dialog. 5. ## Add a cue [Play from here](#guide-video) Select **Add cue**, enter the **Start time** and **What happens**, choose the **Stage**, then select **Add cue**. **Note:** Fai works out the type of cue from its name. Under **More details** you set the day, the length, the departments who act on it, who calls it and notes for the crew. **Tip:** Tick **After midnight (early hours of the next day)** for a cue in the early hours after a late show, so it stays on this show day. ![The Add a cue dialog with a start time, what happens and the stage, and more details folded away](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--add-cue.png) *Add a cue.* ## Cues that need a check [Play from here](#guide-video) A cue that needs a check is outlined and says why: **Clashes with another cue** on the same stage, **No department owns this cue**, **Runs past curfew** for the stage or the whole site, or **Advancing not confirmed yet** for a performer whose advance is not signed off. Fai also lists clashes and gaps under Needs your decision on Today. 6. ## Change or move a cue [Play from here](#guide-video) Select **Edit** on a cue to change it, or **Move** to move it by minutes. **Note:** Enter a minus number to move it earlier. To move the rest of that stage's day with it, tick the box to move the cues after it by the same amount, and cues already done or skipped stay where they are. ![The Move cue dialog with quick buttons, the minutes to move, the new start time and a tick box to move the later cues too](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--move-cue.png) *Move a cue, and the cues after it.* 7. ## Lock the day when the plan is final [Play from here](#guide-video) Select **Lock this day** beside the stage, then confirm. **Note:** Nobody can add, change, move or remove that stage's cues until someone selects **Unlock**, and calling cues on show day still works. Locking **Whole site** locks every stage for that day. 8. ## Name your show callers [Play from here](#guide-video) Under **Show callers**, select **Add show caller**, choose the **Team member** and the **Stage** they call, then select **Add show caller**. **Note:** A show caller can call cues and lock or unlock their stage, and nothing else. Choose **Every stage** for someone who calls the whole site; owners, admins and producers can always call cues. ![The Add a show caller dialog with a team member and the stage they call](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--add-show-caller.png) *Add a show caller.* ## Or have it done for you Fai reads the run of show with everything that needs a check, drafts it from your schedule, adds, changes, moves or removes cues, locks or unlocks a day and names or removes show callers. She shows you each change and waits for your yes first, and nothing changes on a locked day. Your own AI assistant can read the run of show, add or move a cue, and lock or unlock a day over the MCP server, where each change waits for your approval in your MCP client. For a read-only interactive view, connect the Show day App from [Focused event organizer Apps](https://www.ticketfairy.com/mcp-server#focused-apps), choose the event and day, and open Run of show. Its dashboard link opens the controls for changes; the App cannot change or lock a cue. ### In your dashboard, with Fai ``` Draft the run of show for Saturday at with 30 minute changeovers and show me what clashes ``` ### From your own assistant, over MCP Connect your assistant to [our MCP server](https://www.ticketfairy.com/mcp-server) and ask it: The copied MCP configuration includes `--read-only`. Remove `--read-only` only when you want your assistant to make changes. Your assistant makes routine changes when you ask, and checks with you before a destructive action if your client supports that. If your client cannot ask, make the change in your dashboard. ``` Find my event , show me Saturday's run of show, and ask me before you change any cue ``` ## From your terminal Install the CLI from [our CLI page](https://www.ticketfairy.com/cli), sign in with `ticketfairy auth login`, and choose the brand you are working on with `ticketfairy brand use `. `ticketfairy brand list` and `ticketfairy event list` show the IDs the other commands use. Use the CLI to read the run of show, and to move a cue by a number of minutes. ### Show the run of show for the event. ``` ticketfairy event-os show-day run-of-show ``` ### Move a cue later by a number of minutes. ``` ticketfairy event-os show-day move-cue --minutes ``` ## Remove a cue [Play from here](#guide-video) 1. ### Remove it Select the bin beside the cue, then select **Remove**. **Note:** The cue comes off the run of show and every day sheet, and its history stays. You can't remove a cue on a locked day until someone unlocks it. Fai removes a cue when you ask, after you confirm. ### In your dashboard, with Fai ``` Remove the confetti cannons cue from Saturday at ``` ## Remove a show caller [Play from here](#guide-video) 1. ### Remove them Under **Show callers**, select the cross beside the person, then select **Remove**. **Note:** They can no longer call cues or lock that stage. Their earlier calls stay in each cue's history. Fai removes a show caller when you ask, after you confirm. ### In your dashboard, with Fai ``` Stop Tom Reyes calling the Harbor Tent at ``` ## Questions you might have **How does a show caller call cues on the day?** On Now and next, which owners, admins and producers can open. A show caller with another role on the event asks Fai to call a cue, such as "the headliner is live", and Fai waits for their yes. **Why can't I move a cue?** Its stage, or the whole site, is locked for that day. Select Unlock beside the stage, move the cue, then lock the day again. **What happens if a teammate changes the same cue at the same time?** The second save does not overwrite the first. The run of show reloads with your teammate's version so you can check it and try again. **Where does my team see the run of show?** Each department sees its own cues on its day sheet, and each stage's cues show on Now and next. Both come from the same run of show. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) - [Share day sheets with your event's on-site teams](https://www.ticketfairy.com/guides/share-day-sheets-with-your-on-site-teams) - [Call your show live on show day](https://www.ticketfairy.com/guides/call-your-show-live-on-show-day) - [Find any performer, stage or day on your event](https://www.ticketfairy.com/guides/find-any-performer-stage-or-day-on-your-event) - [Build the running order for your event day](https://www.ticketfairy.com/guides/plan-your-event-production) - [Check your running order for clashes before show day](https://www.ticketfairy.com/guides/check-your-running-order-for-clashes-before-show-day) - [Book dressing rooms and plan build and break days for your event](https://www.ticketfairy.com/guides/book-dressing-rooms-and-plan-build-and-break-days) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)