# Get paid for your events in local currencies with Vault | Ticket Fairy Guides

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# Get paid for your events in local currencies with Vault

Touring promoters and festival teams are paid by sponsors, venues and partners in more than one country. A Vault receiving account gives your brand local bank details in each currency, so a payment arrives in the currency it was sent in and waits in Vault until you spend it.

Open a Vault receiving account for a currency, such as pounds, euros or dollars, and give its bank details to sponsors, partners and anyone else who pays your events by bank transfer. Each payment arrives in Vault in that currency.

For:  Taking bank transfers for your events in the currencies you are paid in

Takes:  6 minutes

- [Open Accounts](#step-1)
- [Select Create New Account](#step-2)
- [Choose the country](#step-3)
- [Choose the currency](#step-4)
- [When to choose SWIFT](#step-5)
- [Choose the transfer method](#step-6)
- [Name the account](#step-7)
- [Select Create Account](#step-8)
- [Open the account's bank details](#step-9)
- [Send the details to whoever pays you](#step-10)
- [Check a payment has arrived](#step-11)

## Before you start

- You're an owner or an admin on the brand. Those are the two roles that reach Vault.
- Your brand has an active Vault account. Ask Ticket Fairy support to switch Vault on for your brand if it isn't, then open the account.

1. ## Open Accounts

   Pick the brand, open **Vault**, then select **Accounts**. Each row is one receiving account, with its bank details, the currencies it takes and its status.
          ![Ticket Fairy Vault Accounts page with pound, euro and dollar receiving accounts, their bank details and status](https://www.ticketfairy.com/embeds/posters/marketing-vault-currency-accounts--accounts.png)    Brand, Vault, Accounts.
2. ## Select Create New Account

   Select **Create New Account**. The **Create New Account** window opens.
          ![Ticket Fairy Create New Account window with country, currency, transfer method and nickname](https://www.ticketfairy.com/embeds/posters/marketing-vault-currency-accounts--create-account.png)    Brand, Vault, Accounts, Create New Account.
3. ## Choose the country

   Choose the country your payers bank in from **Country**. The account gets bank details in that country.

   **Note:** The list holds the 17 countries Vault opens receiving accounts in, including the United Kingdom, the United States, Germany, the Netherlands, Australia, Canada and Singapore.
4. ## Choose the currency

   Choose the currency you want to be paid in from **Currency**. The list shows only the currencies an account in that country can take.

## When to choose SWIFT

A local transfer is the ordinary bank transfer people make inside that country. SWIFT is the international wire a bank abroad sends. Choose **Local** when your payers bank in the account's country, and **SWIFT** when they send from another country.

5. ## Choose the transfer method

   Choose **Local** or **SWIFT** from **Transfer Method**. Where the currency takes only one method, the form picks it for you.
6. ## Name the account

   Enter a name you will recognise in **Nickname**, such as UK ticket income or European tour.

   **Note:** Every account needs a nickname, of up to 110 characters.
7. ## Select Create Account

   Select **Create Account**. "Account created successfully!" confirms it, and the account joins the list with its status.

   **Note:** Share the details once the status says **Active**. **Processing** means Vault is still setting the account up.
8. ## Open the account's bank details

   Select the account's name. **Account Information** shows the **Bank Account Number**, the bank code, such as a sort code, and the bank's name and address, with a copy button beside most of them.

   **Note:** **Account Name** is the name the account is held in, so give payers that name. **Nickname** is the label only your team sees.
          ![Ticket Fairy Account Information window for a pound receiving account, with its account number, sort code and bank details](https://www.ticketfairy.com/embeds/posters/marketing-vault-currency-accounts--account-details.png)    Brand, Vault, Accounts, an account opened from the list.
9. ## Send the details to whoever pays you

   Copy the details into your invoice or email to the sponsor, venue or partner paying you. They pay the account the way they pay any bank account in that country.
10. ## Check a payment has arrived

    Open the menu on the account's row and select **View Transactions**. Each payment shows who sent it, the amount, any fee and its status.

    **Note:** A payment into the account also counts in that currency's row of your Vault balances, as pending until it settles.
           ![Ticket Fairy Transactions for a pound receiving account, with two settled payments and one still arriving](https://www.ticketfairy.com/embeds/posters/marketing-vault-currency-accounts--deposits.png)    Brand, Vault, Accounts, View Transactions.

## Try these steps on your own event

Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call.

    Your email address    [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

No setup fees. No required monthly ticketing fee. No credit card required.

## Or have it done for you

Fai, the assistant inside your dashboard, opens the Accounts page for you. Opening a receiving account, reading its bank details and checking what has arrived are yours to do there, because Fai has no tool that lists your receiving accounts. MCP and the command line have no commands for receiving accounts either.

### In your dashboard, with Fai

Open the Vault accounts page for \<BRAND NAME\>

## Let Fai do it for you

Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above.

   [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

No setup fees. No required monthly ticketing fee. No credit card required.

## Rename a receiving account

1. ### Edit the nickname and save

   Open the menu on the account's row, select **Edit Nickname**, enter the new name, then select **Save**. "Nickname updated successfully" confirms it.

   **Note:** Only the name you see changes. The bank details you have shared stay the same.

Fai opens the Accounts page for you. Renaming the account is yours to do there.

### In your dashboard, with Fai

Open the Vault accounts page for \<BRAND NAME\>

## Close a receiving account

1. ### Close the account and confirm

   Open the menu on the account's row, select **Close Account**, then **Close Account** again in "Close account?".

   **Warning:** A closed account can't be opened again, so tell anyone who pays into it first. Open a new account if you need that currency again later.

Fai opens the Accounts page for you. Closing the account is yours to do there, behind the confirmation.

### In your dashboard, with Fai

Open the Vault accounts page for \<BRAND NAME\>

## Questions you might have

Is this how buyers pay for tickets in another currency?:  No. Buyers pay at checkout through the payment account your events use. A receiving account takes bank transfers, such as a sponsor paying an invoice or a partner settling a share.

Why isn't Close Account in the menu?:  An account can be closed only while it is **Active**. One still **Processing** has no close option yet.

Which countries can I open a receiving account in?:  Australia, Canada, Denmark, Estonia, Germany, Hong Kong, Indonesia, Israel, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, the United Arab Emirates, the United Kingdom and the United States. Some of them take several currencies, which the **Currency** list shows once you pick the country.

Why does a currency I was paid in not show in my balances?:  The Vault balances list one row for each currency with an active receiving account. Open an account in that currency and its row appears.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No required monthly ticketing fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking)
- [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/guides/read-your-vault-balances)
- [Open a Vault account to hold your ticket money](https://www.ticketfairy.com/guides/open-a-vault-account)
- [Take ticket money with a payment processing account](https://www.ticketfairy.com/guides/connect-a-payment-account)
- [Pay your event suppliers from Vault](https://www.ticketfairy.com/guides/pay-suppliers-from-your-vault)
- [Let your event team spend with Vault cards](https://www.ticketfairy.com/guides/issue-vault-cards)
- [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/guides/trust-a-payout-recipient)
- [Track what your event team spends on Vault cards](https://www.ticketfairy.com/guides/track-vault-spending)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## Sell tickets with Ticket Fairy

Everything in these guides is in your dashboard from the day you sign up.

- Set up your event in minutes
- Free events are free
- Fai, your co-pilot, is built in

 [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No required monthly ticketing fee. No credit card required.

## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/event-banking)

### Tips for selling more tickets

Practical advice from organisers who sell out, and every new guide as it is published.

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This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)
