---
title: "Can you run a festival's marketing and production from one dashboard? | Ticket Fairy Guides"
description: "Tickets, the schedule, the artists, their travel, the crew, the budget and every message to buyers all sit on the same event, so you don't need a second tool for any of it."
canonical: "https://www.ticketfairy.com/guides/run-a-festival-from-one-dashboard"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/guides)
3. Can you run a festival's marketing and production from one dashboard?

Solving event ticketing problems

# Can you run a festival's marketing and production from one dashboard?

If you run a festival, the tickets, set times, artists, travel and crew often live in separate tools. In Ticket Fairy your schedule, artists, travel, tasks, budget and messages to buyers all sit on the same event as the tickets, so your production team and your box office work from the same facts.

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

Takes:  7 minutes

Yes. The event you sell tickets from also carries the running order, the artists and what each of them was promised, their flights and hotels, the task board, the budget, and every message you send buyers.

It matters because those things share the same facts. The stage time on the running order is the one on the artist's contract and the one in the announcement. If you keep them in separate tools, you have to change the same stage time in each one.

Marketing works the same way: promoter links, referral rewards, tracking links, social posts and buyer emails each show you the sales they brought in, beside the sales report itself.

## How Ticket Fairy helps

- ### [The running order](https://www.ticketfairy.com/guides/plan-your-event-production)

  Stages, set times and changeovers on the event itself, so the running order has one home.
- ### [The artists and what they were promised](https://www.ticketfairy.com/guides/book-and-brief-your-artists)

  Each act with its fee, rider, contacts and stage time, so the brief you send is the deal you agreed.
- ### [Travel and hotels](https://www.ticketfairy.com/guides/book-travel-and-accommodation-for-your-artists)

  Flights, transfers and rooms linked to the act they belong to, rather than a spreadsheet only the tour manager can read.
- ### [Who owes what, and when](https://www.ticketfairy.com/guides/keep-your-event-tasks-on-track)

  Tasks with an owner and a date, on the event, so the week before the show is a list rather than a group chat.
- ### [Everything you send buyers](https://www.ticketfairy.com/guides/email-your-buyers)

  Announcements, door times and the thank-you afterwards, sent to the group you choose, and you can see who opened them.
- ### [The marketing that sold the tickets](https://www.ticketfairy.com/guides/track-which-promotion-sold-your-tickets)

  Promoter links, referral rewards and tracking links, each showing the sales it brought in beside the sales report itself.

## Set it up

- [Put the running order where the tickets are](#step-1)
- [Keep each act and what you agreed together](#step-2)
- [Book the travel and the rooms](#step-3)
- [Give every job an owner and a date](#step-4)
- [Ask Fai about the whole event](#step-5)

## Before you start

- You're an owner, an admin or a **Producer** on the event. A Producer can manage the schedule, the artists and the tasks.
- You've already created the event with its dates. The schedule, the artists and the tasks all belong to it, so create it first.

1. ## Put the running order where the tickets are

   Open the event, select **Schedule** and add the stages and set times.

   **Note:** The stage time you announce is the same one your crew works to.

   ![The schedule of a festival, with stages down the side and set times across the day](https://www.ticketfairy.com/embeds/posters/marketing-event-production--schedule.png)    
   *Schedule & Timeline.*
2. ## Keep each act and what you agreed together

   Select **Artists** and add each act with its fee, contacts and rider.

   **Note:** The brief you send an act is then the deal you made, and the week of the show nobody is searching an inbox for the rider.

   ![The artists booked for a festival, with their fees and contacts](https://www.ticketfairy.com/embeds/posters/marketing-event-production--artists.png)    
   *Artists.*
3. ## Book the travel and the rooms

   Select **Travel** for flights and transfers, and **Accommodation** for the rooms you have taken and who is in each one.

   **Note:** A delayed flight is then attached to the act it affects, so you can see which set is at risk. The picture below shows the accommodation list.

   ![Accommodation booked for a festival's artists, with rooms and dates](https://www.ticketfairy.com/embeds/posters/marketing-event-production--accommodation.png)    
   *Accommodation.*
4. ## Give every job an owner and a date

   Select **Tasks** and assign each job with the date it is due.

   **Note:** The people working the event are already in it, so the board is where they look.

   ![The task board of a festival, with each job assigned and dated](https://www.ticketfairy.com/embeds/posters/marketing-event-production--tasks.png)    
   *Tasks.*
5. ## Ask Fai about the whole event

   Ask Fai what is running late across tickets, artists, travel and tasks.

   **Note:** You get one answer instead of opening four tools and comparing them yourself.

## Or have it done for you

Fai can check all of it in one question: what is unsold, what is unbooked, what is late. She drafts the messages and asks you before anything changes your event.

### In your dashboard, with Fai

```
For <EVENT NAME>, tell me what is behind: unsold ticket types, artists with no travel booked and tasks past their date
```

### From your own assistant, over MCP

Connect your assistant to [our MCP server](https://www.ticketfairy.com/mcp-server) and ask it:

Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes.

```
Find my event <EVENT NAME> and show its schedule and tasks
```

## Questions you might have

**Does this replace my project management tool?**

 For the work that belongs to the event, yes: the schedule, the artists, their travel and the tasks. Work that has nothing to do with the event stays where it is.

**Can my production team see this without seeing my sales?**

 Yes. Give them the **Producer** role on the event: they can add and complete tasks, change the schedule and see the artists, and they never see your revenue. Anyone with any role on the event can read the tasks.

**What happens to all this when I run the event again next year?**

 Duplicate the event and the setup comes with it, so next year starts from what worked rather than from an empty page.

**Is the marketing side in the same place?**

 Yes. Promoter links, referral rewards, tracking links, social posts and buyer emails are all on the same event, and each shows the sales it brought in.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/solutions/festivals)
- [Build the running order for your event day](https://www.ticketfairy.com/guides/plan-your-event-production)
- [Run ticketing for a music festival](https://www.ticketfairy.com/guides/run-a-music-festival)
- [Keep the jobs behind your event moving](https://www.ticketfairy.com/guides/keep-your-event-tasks-on-track)
- [Email your ticket buyers about your event](https://www.ticketfairy.com/guides/email-your-buyers)
- [How do you keep a high-demand on-sale running smoothly?](https://www.ticketfairy.com/guides/keep-a-high-demand-on-sale-running-smoothly)
- [How do you manage many events without repeating the same work?](https://www.ticketfairy.com/guides/run-many-events-on-one-platform)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## Sell tickets with Ticket Fairy

Start free with unlimited events and no monthly fee, and choose a paid plan when you need more.

- Set up your event in minutes
- Free events are free
- Fai, your AI teammate, is built in

 [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/solutions/festivals)

### Tips for selling more tickets

Practical advice from working event organizers, and every new guide as it is published.

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---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)