Run your event from its Today page

Open the event's Management page

Open the event and select Management. The first time you open an event with nothing in it yet, Fai greets you with what she already knows about it and asks you a few questions.

Note: Every answer is saved as you give it, so you can leave and come back to the same question. Select Skip for now at the foot of the card to go straight to Today with every section on the list.

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Confirm the event type

Choose how Fai has read your event.

• Yes, that's right: Fai keeps the event type and moves on to the next question.
• Change the event type: The event type dialog opens, where you tick every kind of event this is.

Choose what Fai helps with

Under What should I help you with?, select everything you want help with, such as Line-up and advancing or Show day, then select Continue.

Note: Your choices decide which sections your team sees in the list beside Today, and Fai starts with the ones that suit your event type. Everything, or no choice at all, keeps every section on the list.

Choose your role on the event

Under What is your role on this event?, select your role, then select Continue.

Note: Your role decides where the event opens for you: a stage manager lands on Show day, and a production manager on Run of show, or on Advancing while the event is more than 14 days away. Everyone else lands on Today.

Give Fai your files to read

Drop contracts, riders, a line-up sheet or last year's run sheet onto the area under Give me something to read.

Note: Fai reads contracts and riders into your line-up and files everything else under Documents. Each file is listed with a tick as she starts on it.

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Copy the setup of an earlier event

Optional: under Start from your last event, choose the event in Search your earlier events, then select Copy its setup.

Note: Fai copies its stages, departments, rota shift patterns and to-do list, never people, fees or personal details. The copy waits for your approval under Needs your decision on Today.

Go to Today

Select Go to Today.

Note: The line above the button lists the sections your team will see. Connect your mailbox beside it shows the mailboxes Fai reads for this event.

Find your way with the section list

Select a section in the list down the left of Today to open it. Today and the sections you pinned are at the top, and a red number beside a section counts the things there that need you.

Note: The rest follow in the order that suits where the event is, from planning to show week. On a phone, select Sections: Today to open the same list; while the event is on, Show day comes first.

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Check the countdown and the figures

Read the countdown, then the figures under it: Tickets sold, Need your decision, Late tasks and Due this week.

Note: Tickets sold compares the last 7 days with the 7 days before, and Need your decision says how many open suggestions are urgent. Time Fai saved appears once Fai has saved your team some work on this event.

Read what changed since your last visit

Read Since you were last here under the figures.

Note: It lists the latest 10 changes your teammates made since your previous visit, newest first, with who made each one. It appears from your second visit on, and a visit counts as new after 30 minutes away.

Approve a suggestion

Read the card, then select Approve.

Note: Approving runs the suggestion at once: an email is sent, tasks are added to your task board, or the change is made. If a teammate dealt with it first, nothing runs twice and the list updates to show where it stands.

Change an email before it goes

Select Edit first on an email suggestion, change To, Copy to (optional), Subject or Message, then select Approve and send.

Note: Separate several email addresses with commas. The email is sent the moment you select Approve and send.

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Choose which suggested tasks to add

Select Edit first on a suggestion that adds tasks, untick the tasks you do not need, rename any you want to, then select the add button.

Note: The button counts the tasks you kept, for example "Add 4 tasks". Each task keeps the due date Fai worked out for it.

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Put a suggestion off or turn it down

Select Not now, choose Remind me tomorrow, Remind me next week or Turn it down, then confirm.

Note: A reminder brings the suggestion back at 9:00 on that day, and a suggestion you turn down is not suggested again for two weeks. Tick Stop suggesting this kind of thing for this event to stop that kind of suggestion on this event; any other open suggestions of the same kind close with it.

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Check your sent mail before you send again

Look for the email in your sent mail, then select Send again if it is not there.

Note: The card warns that the email may not have gone out when its send started but the result never came back. If the email is there, choose Not now and turn the suggestion down instead.

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Open the full list of suggestions

When more suggestions are waiting than Today lists, select the See all button under the list, which shows how many are waiting.

Note: Today lists the three most important suggestions. The full list is grouped the same way and has the same buttons, 20 at a time.

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Ask Fai to check the event now

Select Ask Fai to check this event at the top of Today.

Note: Use it after a big change, such as a new contract or a moved set. Fai says how many new things she found and adds them to Needs your decision, and she still checks every hour on her own.

Open a section from its tile

Under Event at a glance, select a tile to open that section, or select See Fai's suggestion under it to decide what Fai suggests there.

Note: Each tile says in one line how its section is doing, with a ring for progress and a red number when something needs you. Today shows six tiles plus any that need you; select Show all sections for the rest.

Check Recent activity

Read Recent activity at the foot of Today.

Note: Every approval, reminder and turned-down suggestion is listed with the name of the teammate who made it. To see more than the latest five, select the See more button, which shows how many are hidden.