--- title: "See the commission you earn as a promoter | Ticket Fairy Guides" description: "Open My commission to see how you earn on each event you promote, what you have earned in each currency, and every earnings line behind it, including refunds and part refunds." canonical: "https://www.ticketfairy.com/guides/see-the-commission-you-earn" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. See the commission you earn as a promoter Your brand and team # See the commission you earn as a promoter When you sell tickets with your promoter link, your organizer can pay you a commission on each sale. You can see how you earn on each event and what every order earned you, so you and your organizer agree on the figure before you are paid. Open My commission to see how you earn on each event you promote, what you have earned in each currency, and every earnings line behind it, including refunds and part refunds. For: Promoters who sell tickets with their own link Takes: 5 minutes - [Open My commission](#step-1) - [Open one event](#step-2) - [Sales that count](#step-3) - [Read your earnings](#step-4) - [Check each earnings line](#step-5) - [Orders that earned nothing](#step-6) ## Before you start - You're on the event's team, or the brand's team, with the **Promoter** role or another role your organizer gave a commission to. 1. ## Open My commission On your dashboard home page, select **View my commission** under your quick actions. You see each event you have earned on, with the brand, the event date and what you have earned. **Note:** On one event, the same figures are on the **My commission** tab of the event's **Performance** page. ![Ticket Fairy My commission page with three events, each with its brand, event date and what you have earned](https://www.ticketfairy.com/embeds/posters/features-promoter-commission--my-commission.png) My commission. 2. ## Open one event Select **See details** beside the event. **How you earn** says how you earn there now, in words, such as 10% of each ticket's price. **Note:** If your organizer changes your commission, you get a notice, and the change applies to orders placed after it. ![Ticket Fairy My commission for one event, with How you earn, the earnings totals and earnings lines including a refund and a part refund](https://www.ticketfairy.com/embeds/posters/features-promoter-commission--my-event.png) My commission, one event. ## Sales that count An order counts when the buyer arrived through your promoter link. A percentage is worked out on the ticket price your organizer receives, after discounts and any booking fee they pay, without tax and without add-ons. Each order earns under the terms in place when the buyer placed it. 3. ## Read your earnings Read **Earned**, **Taken back**, **Price changes after the sale** and **Balance** for each currency you sold in. New sales can take a few minutes to show. **Note:** This shows what you have earned. Your organizer arranges paying you. 4. ## Check each earnings line Read the list of earnings lines, newest first. Each line gives the date, the order, the ticket type, **What happened** and the amount. **Note:** A refunded or canceled ticket takes back what it earned in a line of its own. A ticket that comes back, such as after a dispute, earns again. ## Orders that earned nothing Under **Not earned**, the event counts orders that earned nothing and says why. An order you placed for yourself earns nothing. An order in a currency your commission has no fixed amount in earns nothing from that amount. An order placed before your organizer set your commission earns nothing. ## Try these steps on your own event Create a free account, build your event and follow the steps above in your own dashboard. It takes a few minutes and you do not need to book a sales call. Your email address [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Or have it done for you Fai, the assistant inside your dashboard, can tell you how you earn on an event, what you have earned, and why any order earned what it did. She reads your own commission only. The command line and MCP have no commission commands, so use the dashboard or Fai. ### In your dashboard, with Fai How much commission have I earned on \, and why did my last order earn less than the others? ## Let Fai do it for you Fai works inside your Ticket Fairy dashboard. Create your account, open Fai and paste the prompt above. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) No setup fees. No required monthly ticketing fee. No credit card required. ## Questions you might have Why did an order earn less than I expected?: Open the event on **My commission** and read its earnings lines. If your organizer refunded part of a ticket's price and the buyer kept the ticket, a percentage goes down by the share refunded. If you earn more after a number of tickets, the earlier tickets keep the rate they earned. Do I lose commission when a ticket I sold is refunded?: Yes. A refunded or canceled ticket takes back exactly what it earned, in a line of its own. A ticket that is resold on Ticket Fairy keeps its commission, because the event did not lose the sale. Do guests added to a table I sold earn commission?: Yes, with a percentage. The table's price rises by what the guests paid, so your commission rises with it, and removing guests lowers it. A fixed amount does not change. Why do free tickets I gave out earn nothing?: A ticket with a price of zero earns no commission and does not count towards a higher rate. Why does an order in another currency earn nothing?: Your organizer sets a fixed amount in each currency they sell in. An order in a currency with no amount earns nothing from the fixed amount, and **How you earn** names those currencies. Ask your organizer to add an amount in that currency. Who pays my commission?: Your organizer. **My commission** shows what you have earned so you can agree the figure, and your organizer arranges paying you. Can I see what other promoters earn?: No. You see your own commission and earnings only. Your organizer sees everyone's. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/promoters-and-sales-teams) - [Set commission for your promoters](https://www.ticketfairy.com/guides/set-commission-for-your-promoters) - [Let people apply to promote your event and choose who joins your team](https://www.ticketfairy.com/guides/let-people-apply-to-promote-your-event) - [Set up a brand kit for your events](https://www.ticketfairy.com/guides/set-up-your-brand-kit) - [Invite your team to your events and choose what each person can do](https://www.ticketfairy.com/guides/invite-your-team) - [Create your Ticket Fairy account and brand to start selling tickets](https://www.ticketfairy.com/guides/create-your-account-and-first-brand) - [Finish the event workspace your assistant prepared](https://www.ticketfairy.com/guides/finish-your-assistant-prepared-workspace) - [Find your way around the home page of your event dashboard](https://www.ticketfairy.com/guides/find-your-way-around-the-dashboard-home) - [Secure the account that runs your events](https://www.ticketfairy.com/guides/secure-your-account) - [Install the Ticket Fairy Promoter desktop app to manage your events](https://www.ticketfairy.com/guides/install-the-promoter-desktop-app) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Everything in these guides is in your dashboard from the day you sign up. - Set up your event in minutes - Free events are free - Fai, your co-pilot, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No required monthly ticketing fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/promoters-and-sales-teams) ### Tips for selling more tickets Practical advice from working organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)