--- title: "Sell a gift certificate for your event | Ticket Fairy Guides" description: "Sell a certificate worth a ticket type you choose or a fixed sum, set how many months it stays valid, and let the buyer decide who uses it and when." canonical: "https://www.ticketfairy.com/guides/sell-gift-certificates" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Sell a gift certificate for your event Promotions and discounts # Sell a gift certificate for your event A buyer who wants to give a ticket as a present often cannot pick a date for the person receiving it. With a gift certificate, that buyer can pay now and decide later who uses it and when. If you run a venue or promote events, you can sell one worth a named ticket type or a fixed sum. Takes: 5 minutes [Watch the video: Sell a gift certificate for your event](https://d3lcdr963b5ubl.cloudfront.net/uploads/guides/video/sell-gift-certificates/57ff14c9043bd21298861f9beb6f3eca45957ac20066e97f2b10dc94d3444ed6/46b92475a2674bc8/guide.mp4) · [English](https://www.ticketfairy.com/resources/captions/guides/guide-sell-gift-certificates-46b92475a267.vtt) ***Watch how it's done** 3 min 11 s, with captions.* - [Open the gift certificates page and start one](#step-1) - [Choose what the certificate is worth](#step-2) - [Choose the ticket a ticket certificate covers](#step-3) - [List the sums an amount certificate comes in](#step-4) - [Set how long it stays valid](#step-5) - [Save it and check how it reads](#step-6) ## Before you start - You're an owner or an admin on the event. - Gift certificates are turned on for your event. If they aren't, the page tells you so instead of showing the form, and Ticket Fairy can turn them on for you. - You have decided how long a certificate stays valid, because you set it for each certificate, in months. 1. ## Open the gift certificates page and start one [Play from here](#guide-video) Open your event and select **Add Gift Certificate**. **Note:** Ticket certificates and amount certificates have their own tables on the page, so you can see what you already sell before adding another. ![Gift certificates page with one ticket certificate and three amounts](https://www.ticketfairy.com/embeds/posters/marketing-gift-certificates--certificates.png) *Event, Gift Certificates.* 2. ## Choose what the certificate is worth [Play from here](#guide-video) Choose the **Gift Certificate Type**. - **Ticket**: A certificate worth one named ticket type. The person receiving it gets that ticket whatever it costs on the day. - **Amount**: A certificate worth a fixed sum. The person receiving it spends it on whatever is on sale, and you offer several sums at once. 3. ## Choose the ticket a ticket certificate covers [Play from here](#guide-video) For a ticket certificate, choose the **Ticket Type** it covers. **Note:** Ticket Fairy fills in **Item Price (average)** from that ticket group, so the certificate's price comes from the ticket price, and you don't have to keep a figure up to date by hand. 4. ## List the sums an amount certificate comes in [Play from here](#guide-video) For an amount certificate, enter each sum you want to offer, pressing space or enter after each one. **Note:** Three or four round sums is usually enough. Every sum you list shows as its own row in the Amount Certificates table, and you can remove each one on its own later. 5. ## Set how long it stays valid [Play from here](#guide-video) Set the **Duration (months)** from the day it is bought. **Note:** Choose a duration long enough that a guest given a certificate in December can still use it next summer. Twelve months suits a venue open all year; for a festival held once a year, match the gap between editions. 6. ## Save it and check how it reads [Play from here](#guide-video) Save the certificate, then look at the row it adds to the table. **Note:** A ticket certificate appears in Ticket Certificates with its price and duration; each sum on an amount certificate appears in Amount Certificates as its own row. ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai can list the certificates on an event, create one, change one, take one off sale and remove one. She shows you the settings and waits for your approval before saving, because a certificate is something buyers pay for. ### In your dashboard, with Fai ``` Set up a gift certificate on worth one Weekend Ticket, valid for 12 months; show me the settings before you save ``` ### From your own assistant, over MCP Connect your assistant to [our MCP server](https://www.ticketfairy.com/mcp-server) and ask it: Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes. ``` Pick the brand, find the event and list its gift certificates ``` ## Change or withdraw a certificate later [Play from here](#guide-video) 1. ### Change what a ticket certificate is worth Select **Edit** on its row in Ticket Certificates and change what you need. **Note:** Certificates already bought keep the terms they were bought on, so your change applies to the next buyer, not to earlier ones. 2. ### Take a ticket certificate off sale Select **Edit** on its row in Ticket Certificates and turn **Enabled** off. **Note:** No buyer can buy it after that, and every certificate already bought works until the day it expires. Turn Enabled back on whenever you want to sell it again. 3. ### Take an amount certificate off sale Ask Fai to take it off sale, or ask Ticket Fairy to do it for you. **Note:** The Amount Certificates table has only a Delete action, so you can't take an amount certificate off sale there yet. Either way, the result is the same: buyers can no longer choose those sums, and certificates already bought keep working. 4. ### Delete one no buyer has bought Select **Delete** on the row of a certificate you no longer want to sell. **Note:** On an amount certificate this removes the one sum, and the others stay on sale. Removing the last sum removes the certificate itself. Fai can change a certificate, take one off sale or remove one, and shows you what she is about to do first. She can also change the amount certificates that have no Edit in the dashboard. ### In your dashboard, with Fai ``` On , take the Weekend Ticket gift certificate off sale but keep the ones people have already bought working ``` ### From your own assistant, over MCP Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes. ``` Pick the brand, find the event and list its gift certificates ``` ## Questions you might have **Can I sell both kinds at once?** Yes. A ticket certificate and an amount certificate are separate rows on the same event, and buyers see whichever you have on sale. **What happens when the duration runs out?** The certificate can no longer be used. The duration is counted in months from the day it was bought, so certificates bought in different months expire on different dates. **Why can't I delete this one?** A buyer has bought it, and deleting it would take away what they paid for. Take it off sale instead, which stops further buyers and keeps every certificate already bought working until it expires. If a buyer reached checkout but didn't pay, they hold nothing, so you can still delete a certificate that has only unpaid checkouts against it. **What happens to the certificates people hold when I take one off sale?** They keep working. Taking a certificate off sale only stops new buyers, so the person holding one can still use it up to the day it expires. Put it back on sale whenever you want to sell it again. **Does the price follow the ticket if I change it?** Ticket Fairy fills the item price in from the ticket group you picked when you set the certificate up. Check the certificate after a price change, because an existing one keeps the figure it was saved with. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/promo-codes-and-discounts) - [Create promo codes for your event](https://www.ticketfairy.com/guides/create-promo-codes) - [Sell one pass that covers several of your events](https://www.ticketfairy.com/guides/sell-a-pass-that-covers-several-events) - [Set up ticket types](https://www.ticketfairy.com/guides/set-up-ticket-types) - [Offer group discounts on your event tickets](https://www.ticketfairy.com/guides/offer-group-discounts-on-event-tickets) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features/promo-codes-and-discounts) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. Unsubscribe anytime. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)