# How do you sell a gift certificate for your event? | Ticket Fairy Guides

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3. How do you sell a gift certificate for your event?

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# How do you sell a gift certificate for your event?

Venues and promoters selling in December meet the same buyer every year: someone who wants to give the night rather than pick the date. A gift certificate lets that buyer pay now and hand the choice to the person receiving it.

Sell a certificate worth a named ticket or a fixed sum, set how long it stays valid, and let the buyer decide who uses it and when.

For:  Selling to buyers who are giving the night as a present

Takes:  5 minutes

- [Open the gift certificates page and start one](#step-1)
- [Choose what the certificate is worth](#step-2)
- [Name the ticket a ticket certificate covers](#step-3)
- [List the sums an amount certificate comes in](#step-4)
- [Set how long it stays valid](#step-5)
- [Save it and check how it reads](#step-6)

## Before you start

- You're an owner or an admin on the event.
- Gift certificates are turned on for your event. Where they are not, the page says so instead of showing the form, and Ticket Fairy can turn them on for you.
- You have decided how long a certificate stays valid, because that is set per certificate and counted in months.

1. ## Open the gift certificates page and start one

   Open your event and select **Add Gift Certificate**.

   **Note:** The page keeps the two kinds in separate tables underneath, so you can see what you already sell before adding another.
          ![Ticket Fairy gift certificates page with one ticket certificate and three amounts](https://www.ticketfairy.com/embeds/posters/marketing-gift-certificates--certificates.png)    Event, Gift Certificates.
2. ## Choose what the certificate is worth

   Choose the **Gift Certificate Type**.

   - **Ticket**: A certificate worth one named ticket type. The person receiving it gets that ticket whatever it costs on the day.
   - **Amount**: A certificate worth a fixed sum. The person receiving it spends it on whatever is on sale, and you offer several sums at once.
3. ## Name the ticket a ticket certificate covers

   For a ticket certificate, choose the **Ticket Type** it covers.

   **Note:** Ticket Fairy fills in **Item Price (average)** from that ticket group, so the certificate is priced from what the ticket sells for rather than from a number you keep in step by hand.
4. ## List the sums an amount certificate comes in

   For an amount certificate, enter each sum you want to offer, pressing space or enter after each one.

   **Note:** Three or four round sums is usually enough. Every sum you list shows as its own row in the Amount Certificates table, and each can be removed on its own later.
5. ## Set how long it stays valid

   Set the **Duration (months)** from the day it is bought.

   **Note:** Long enough that a person given a certificate in December can still use it for next summer. Twelve months suits a venue running all year; a single festival is better matched to the gap between editions.
6. ## Save it and check how it reads

   Save the certificate, then look at the row it adds to the table.

   **Note:** A ticket certificate lands in Ticket Certificates with its price and duration; each sum on an amount certificate lands in Amount Certificates as its own row.

## Or have it done for you

Fai can list the certificates on an event and create, change or remove one. She shows you the settings and waits for your approval before saving, because a certificate is something buyers pay for.

### In your dashboard, with Fai

Set up a gift certificate on \<EVENT NAME\> worth one Weekend Ticket, valid for 12 months; show me the settings before you save

### From your own assistant, over MCP

Connect your assistant to [our MCP server](https://www.ticketfairy.com/mcp-server) and ask it:

Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes.

Pick the brand, find the event \<EVENT NAME\> and list its gift certificates

## Change or withdraw one later

1. ### Edit a certificate no buyer has taken

   Select **Edit** on its row and change what you need.

   **Note:** A buyer who already holds a certificate keeps what they paid for. Ticket Fairy protects a certificate that has been bought rather than move a buyer onto different terms, and tells you so instead of deleting it.
2. ### Take one off sale

   Select **Delete** on the row of a certificate you no longer want to sell.

   **Note:** On an amount certificate this removes the one sum, and the others stay on sale. Removing the last sum removes the certificate itself.

Fai can change or remove a certificate for you, and shows you what she is about to do first.

### In your dashboard, with Fai

On \<EVENT NAME\>, change the gift certificate duration to 18 months

### From your own assistant, over MCP

Keep `--read-only` in your MCP configuration. This task only reads data, so your assistant does not need tools that make changes.

Pick the brand, find the event \<EVENT NAME\> and list its gift certificates

## Questions you might have

Can I sell both kinds at once?:  Yes. A ticket certificate and an amount certificate are separate rows on the same event, and buyers see whichever you have on sale.

What happens when the duration runs out?:  The certificate stops being usable. The duration is counted in months from the day it was bought, so two people who bought in different months run out on different dates.

Why can I not delete this one?:  A buyer has taken a copy of it. That covers a buyer who paid, and also one who reached the checkout and stopped, because the copy is recorded either way. One switch controls both selling and redeeming, so there is no setting that closes it to new buyers and still honours the copies people hold: switching it off stops those copies working, and leaving it on keeps selling more, each with a fresh expiry. Ask Ticket Fairy to withdraw it for you.

Does the price follow the ticket if I change it?:  Ticket Fairy fills the item price in from the ticket group you picked when you set the certificate up. Check the certificate after a price change, because an existing one keeps the figure it was saved with.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/event-ticketing/features)
- [Create promo codes for your event](https://www.ticketfairy.com/guides/create-promo-codes)
- [Sell one pass that covers several of your events](https://www.ticketfairy.com/guides/sell-a-pass-that-covers-several-events)
- [Set up ticket types](https://www.ticketfairy.com/guides/set-up-ticket-types)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

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This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)