--- title: "Sell hotel rooms to your ticket buyers from a hotel block | Ticket Fairy Guides" description: "Put the rooms a hotel holds for your event on sale at checkout from a hotel block: choose the room, the nights, the rooms each night, the rate buyers pay and the last day they can book. You see how many room nights are booked and still for sale, and the day after the last day to book, the rooms nobody booked go back to the hotel." canonical: "https://www.ticketfairy.com/guides/sell-hotel-rooms-to-your-ticket-buyers-from-a-hotel-block" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guides](https://www.ticketfairy.com/guides) 3. Sell hotel rooms to your ticket buyers from a hotel block Add-ons, tables and extras # Sell hotel rooms to your ticket buyers from a hotel block When you agree a block of rooms with a nearby hotel, your ticket buyers can book a room in the same checkout as their ticket. A hotel block keeps those rooms on sale at the agreed rate until the hotel's release date and shows your team how many are booked before the rest go back. Takes: 7 minutes - [Open Hotel blocks](#step-1) - [Start a block for ticket buyers](#step-2) - [Choose the room](#step-3) - [Enter the nights and the rooms each night](#step-4) - [Enter the rate buyers pay](#step-5) - [Enter the last day buyers can book](#step-6) - [Add the block](#step-7) - [The room at checkout](#step-8) - [Check the bookings](#step-9) - [Rooms nobody booked](#step-10) - [Check the block on the Accommodation page](#step-11) ## Before you start - You are an owner or admin on the event. Buyers book these rooms at checkout, so producers can manage blocks for acts and crew but not rooms for ticket buyers. - The hotel and its room are on the event's **Accommodation** page, under **Properties** and **Room types**. 1. ## Open Hotel blocks Open the event, select **Operations**, select **Accommodation**, then select **Hotel blocks** at the top. **Note:** Blocks for ticket buyers sit under **For ticket buyers**, after the blocks **For acts and crew**. **Room nights held for buyers**, **Room nights booked** and **Room nights still for sale** add up every block for ticket buyers. ![The Hotel blocks with blocks for acts and crew and, under For ticket buyers, a double room block with how many room nights are booked and still for sale](https://www.ticketfairy.com/embeds/posters/marketing-event-hotel-blocks--for-ticket-buyers.png) *Hotel blocks for acts, crew and ticket buyers.* 2. ## Start a block for ticket buyers Select **Add a block**, then choose **Ticket buyers** under **Who are the rooms for?**. **Note:** You see this choice when the event also has hotels for acts and crew. Otherwise the form is already for ticket buyers. ![The Add a hotel block dialog for ticket buyers, with the room, the nights, the rooms each night, the rate buyers pay and the last day buyers can book](https://www.ticketfairy.com/embeds/posters/marketing-event-hotel-blocks--add-block-for-ticket-buyers.png) *Add a hotel block for ticket buyers.* 3. ## Choose the room Choose the **Room**. Each room is listed with its hotel. **Note:** Only one block for ticket buyers can hold a room on the same night. Change the other block, or choose other nights. 4. ## Enter the nights and the rooms each night Enter the **First night**, the **Last night** and the **Rooms each night**. **Note:** The last night is the night before check-out, and a block can cover up to 60 nights. Tick **The number changes from night to night** to enter a different number for each night. 5. ## Enter the rate buyers pay Enter the **Rate buyers pay** for one room for one night. **Note:** The rate is in the room's own currency, and you can't change the **Currency** here. 6. ## Enter the last day buyers can book Enter the hotel's release date in **Last day buyers can book**. **Note:** Leave it empty to keep the rooms on sale until you give them back. 7. ## Add the block Select **Add the block**. **Note:** As the dialog says, **When you save, buyers can book these rooms at checkout at this rate.** ## The room at checkout The room is on sale in your checkout, on the event page and in the checkout on your own website, for the block's nights at the rate you entered, with as many rooms as the block holds each night. While the last day to book is today or later, the room says "Book by" and the date. Buyers book and pay the same way as for any other room, and a refund puts the room back on sale. On the event page, buyers also see the room under **Where to stay**, with a button that takes them down to the room choice and a link to a map of hotels near your venue. 8. ## Check the bookings Select **Open** on the block to see **Each night**, with the rooms **Booked** and still **For sale**. **Note:** The block also shows the **Rate buyers pay** and the **Last day to book**. It doesn't show who booked. ![Hotel block for ticket buyers at Hotel Lumen, with the room, the rate buyers pay, the last day to book and each night's rooms booked and for sale](https://www.ticketfairy.com/embeds/posters/marketing-event-hotel-blocks--buyer-block.png) *A block for ticket buyers.* ## Rooms nobody booked Shortly after midnight in your event's time zone, the rooms nobody booked go back to the hotel and buyers can no longer book them. The block's history says an automatic check gave them back. Buyers who booked keep their rooms, and a refund after that puts the room back on sale, because the block still holds it. 9. ## Check the block on the Accommodation page On the event's **Accommodation** page, open **Nightly availability** and read **Hotel blocks for ticket buyers** at the top. **Note:** Each block shows its hotel, room, nights, room nights held, **Booked**, **Still for sale**, release date and **Buyers can book until**. The block sets the rooms and price on its nights, so change them in the block: select **Change in Hotel blocks**. ![The Hotel blocks for ticket buyers table on the Accommodation page, with each block's room, nights, room nights held, booked, still for sale and the day buyers can book until](https://www.ticketfairy.com/embeds/posters/marketing-event-hotel-blocks--buyer-blocks-on-accommodation.png) *Hotel blocks for ticket buyers on the Accommodation page.* ## Or have it done for you Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Fai reads the blocks for ticket buyers with each night's rooms booked and still for sale, adds a block for a room from the Accommodation page, changes its rooms, rate or last day to book, and gives back rooms nobody booked. She needs an owner or admin to approve these changes, shows you each one and waits for your yes first. ### In your dashboard, with Fai ``` Hold 30 double rooms at Hotel Lumen for ticket buyers at from 2 to 4 October at 120.50 pounds a night, with 26 September as the last day to book ``` ## Give back rooms nobody booked before the last day 1. ### Choose the rooms to give back Open the block, select **Give rooms back**, choose **Every room nobody booked** and enter the **Rooms to keep on sale each night**, or choose **Choose nights**. **Note:** Buyers can no longer book the rooms you give back. ![Dialog to give back the rooms nobody booked at Hotel Lumen, with the rooms to keep on sale, the reason and the box to email the hotel](https://www.ticketfairy.com/embeds/posters/marketing-event-hotel-blocks--give-buyer-rooms-back.png) *Give back rooms nobody booked.* 2. ### Give them back Enter **Why are you giving them back?**, keep the box that emails the hotel ticked if you want them told, then select the button that shows how many room nights go back. Fai gives back the rooms nobody booked, keeping the rooms on sale you ask for, after an owner or admin confirms. ### In your dashboard, with Fai ``` Give back the double rooms nobody has booked at Hotel Lumen for , keep 5 a night on sale ``` ## Change the rooms or the rate 1. ### Change the rooms Open the block, select **Change rooms**, change the nights or rooms, then select **Save**. **Note:** You can't hold fewer rooms on a night than buyers have booked. 2. ### Change the rate or the last day to book Open the block, select **Change details**, change the **Rate buyers pay** or **Last day buyers can book**, then select **Save**. **Note:** Buyers who book after you save pay the new rate. Rooms already booked keep the price the buyer paid. Fai changes a block's rooms, rate or last day to book after an owner or admin confirms. ### In your dashboard, with Fai ``` Make the last day to book the Hotel Lumen double rooms for 30 September ``` ## Remove a block added by mistake 1. ### Remove it Open the block, select **Remove**, then select **Remove** in the dialog. **Note:** We keep the block's history. The rooms stay on sale as they are, and you can change those nights on the Accommodation page again. Fai removes a block for ticket buyers after an owner or admin confirms. ### In your dashboard, with Fai ``` Remove the twin room hotel block for , I added it by mistake ``` ## Questions you might have **Why can't I change some nights on the Accommodation page?** A hotel block for ticket buyers holds those nights, and it sets their rooms and price. Change them in the block. When you change several nights at once on the Accommodation page, the message says how many nights were in a block and left as they were. **Why does the rate have to be in the room's currency?** Buyers pay for the room in the currency it sells in on the Accommodation page, so the block's rate is in that currency too. **Can a producer set up rooms for ticket buyers?** No. Only owners and admins of the event can add and change blocks for ticket buyers, because the block sets what buyers pay at checkout. Producers can manage blocks for acts and crew. **What if I lower the rooms below what buyers booked?** We refuse the change and show the rooms in use on each night. Keep at least that many. **Does Fai help before the last day to book?** Yes. In the 14 days before it, Fai suggests on Today asking the hotel for more rooms when buyers booked every room on a night, or giving back the rooms nobody booked so the hotel can sell them sooner. Nothing is sent or given back until an owner or admin approves it. **Can I bring the block into next year's event?** Yes. Copy from last event has a Hotel blocks for ticket buyers part that brings the room, nights, rooms, rate and last day to book, with the dates moved. Add the same hotel and room to the new event's Accommodation page first. Bookings are never copied. ## Still have a question? Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## Related guides - [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) - [Hold hotel rooms for your event's artists and crew](https://www.ticketfairy.com/guides/hold-hotel-rooms-for-your-artists-and-crew) - [Give your event's unused hotel rooms back before the release date](https://www.ticketfairy.com/guides/give-unused-hotel-rooms-back-before-the-release-date) - [Copy the setup of your last event into your next one](https://www.ticketfairy.com/guides/copy-the-setup-of-your-last-event-into-your-next-one) - [Sell parking, camping and merchandise with your tickets](https://www.ticketfairy.com/guides/sell-add-ons-with-your-tickets) - [Sell VIP tables and bottle service through your promoters](https://www.ticketfairy.com/guides/sell-vip-tables-and-bottle-service) - [Sell one pass that covers several of your events](https://www.ticketfairy.com/guides/sell-a-pass-that-covers-several-events) - [Every Ticket Fairy guide](https://www.ticketfairy.com/guides) ## Do this on your own event Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call. [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## Sell tickets with Ticket Fairy Start free with unlimited events and no monthly fee, and choose a paid plan when you need more. - Set up your event in minutes - Free events are free - Fai, your AI teammate, is built in [Create a free account](https://manage.ticketfairy.com/welcome) No setup fees. No monthly fee. No credit card required. ## See it on a call Book a demo and we will show you how Ticket Fairy handles your kind of event. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features) ### Tips for selling more tickets Practical advice from working event organizers, and every new guide as it is published. We respect your privacy. 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